Hello there,
first of all, I am playing not for a long time at Trada but I am fully verified there and withdraws got approved quickly and without problems most of the time. But somehow one of my withdraws missing, it is approved since 03.01 but not appearing at my bank account. All withdraws which were made later are already visible and it can not be the "high" amount, because we are talking about 200 €.
I got an email to join the VIP club but nothing new about my problem. I know that I am a bit fast at complaining, but the last time I said: "Just wait you will get your money" I waited over 3 months (this was at Platin Casino) and I really fear to wait again such a long time. I am a loyal player when everything is fine the casino has someone who is depositing at least twice per week and I do not switch the casino often.
I asked the Live Chat 24-48 hours ago, nothing new and I hope to get an update on my case.
Yours,
Aryol
first of all, I am playing not for a long time at Trada but I am fully verified there and withdraws got approved quickly and without problems most of the time. But somehow one of my withdraws missing, it is approved since 03.01 but not appearing at my bank account. All withdraws which were made later are already visible and it can not be the "high" amount, because we are talking about 200 €.
I got an email to join the VIP club but nothing new about my problem. I know that I am a bit fast at complaining, but the last time I said: "Just wait you will get your money" I waited over 3 months (this was at Platin Casino) and I really fear to wait again such a long time. I am a loyal player when everything is fine the casino has someone who is depositing at least twice per week and I do not switch the casino often.
I asked the Live Chat 24-48 hours ago, nothing new and I hope to get an update on my case.
Yours,
Aryol