Unbelievably unprofessional and childish manners...
I'm another "client" who has been rigged by Total E Soft. It's already about 6 years ago when I've been talked into opening my own white label online casino. We've invented the brand "
World Wide Win Casino". It's still online, have a look: world-wide-win.com.
The investment seemed to be low and promising and stupid as my partner and I were, we didn't really do our homework, just like Jamie. Without trying to defend ourselves, 6 years ago there were hardly any information (especially no negative information) on the internet.
Well, if a deal sounds to good to be true...
So what happened to us? Basically the same that's currently happening to Jamie. We've paid the money and they started creating the website. It took forever and plenty of things were not working properly. So many bugs and errors... Anyway, we kept on pushing and pushing and the communication got worse and worse until we didn't get any answers anymore at all. From that point it was literally impossible to reach them!
The sad thing is that some players actually cashed in money, we could see that in the buggy backend. Did we ever get our commission? Of course not!
All my further attempts to contact them and warn them with legal actions were for nothing. From time to time we've received an "surprised" answer saying something like "Oh, really? There are problems? Please tell me about them and I will to my utmost to solve everything. Regards, Jonathan". Yeah, right... They even did further updates on the casino, for example they've added a sportsbook in order to steal more money from other weak players with a stolen brand that we've once created.
DON'T COOPERATE WITH THEM AND DON'T EVER PLAY IN THEIR CASINOS!
They don't even pay their clients who were stupid enough to trust them so don't expect that they will pay their players:
https://www.casinomeister.com/forums/threads/world-wide-win-casino-have-you-also-had-problems.25900/
I'm really sorry for everybody who has been fooled by them just like us.
If anyone is seriously interested in taking legal action together, please contact me.
P.S.: We still have the domain worldwidewin.com which we is redirecting to the casino address word-wide-win.com. Any suggestions where we should make redirect it to instead?