Anyone played there? I just won 20 000 NOK and i wanted to WD my money, but apparentley there are no WD methods avalible. CS telling me i need to WD with the same method i deposited. Well i used Fundsend to deposite as that was one of their options. But u cant cash out trough fundsend, so i asked for bank transfer, but no they telling me i can Wd with the same method i used for depositing.
Now, why oh why.... Its not my fault that i cant wd trough one of the deposite methods they provide. No what do i do? I want my money...
Here is the convo with cs:
Fred_VIP: Just waiting for an update Nils
whodatrec:
Fred_VIP: please give me 3-5 minutes more
whodatrec: ok
Fred_VIP: Thanks for waiting.
Fred_VIP: You still need to wager NOK9,630.00 on all games that count towards your wagering.
whodatrec: ok
Fred_VIP: Some of our BIG winners they usually open 3-5 games at the same time so they can increase their chances of winning.
Fred_VIP: That might work for you as well.
whodatrec: hehe
Fred_VIP: Win more Nils.
Fred_VIP: Is there anything else?
whodatrec: how much do i have left to wager?
Fred_VIP: Checking it now. Please give me 5-10 minutes.
whodatrec: ok
Fred_VIP: Thanks for waiting.
Fred_VIP: Wow!
Fred_VIP: Guess what?
Fred_VIP: Nils you have completed your wagering requirement.
Fred_VIP: Great Job!
whodatrec: Thnx
whodatrec: I want to withdraw some of the money ive won, gonna buy some nice xmas presents
whodatrec: i guess i need to send some documents?
whodatrec: where do i send these
Fred_VIP: Here is our email address: docs@titancasino.com
whodatrec: just sent them
Fred_VIP: Awesome
Fred_VIP: Is there anything else?
Fred_VIP: Check your email once in a while for an update Nils.
whodatrec: ok
whodatrec: thank you
whodatrec: oh
whodatrec: i try to withdraw but it says there is no payment methods avalible
whodatrec: There are no payment methods available for withdrawal. Please contact customer care in case of queries.
Fred_VIP: You can envoy same with your payment method Nils
whodatrec: i tried clicking withdraw but i got that error message
whodatrec: I deposited via fundsend with my visa
whodatrec: There are no avalible options for withdraw
Fred_VIP: What are the method can you see in the cashier.
whodatrec: nothing
whodatrec: In the withdrawel section i just get the message above
whodatrec: in deposite i get
whodatrec: Bank transfer,visa and fundsend
whodatrec: since norwegian visas are excluded from gambling most casinoes use fundsend
whodatrec: i used this to get around that norwegian law
whodatrec: All other casinoes ive played at allowed me to withdraw with bank transfer
Fred_VIP: That is because you haven't use Bank Transfer as a deposit method.
whodatrec: yes, but ive deposited with my visa card, but i dont get this as an withdrawel option
whodatrec: I want to cash out, what do i do
whodatrec: If you have a deposite option i can use, but i cant withdraw with the same method, thats not my fault, and i think i should be allowed to withdraw using bank transfer
Fred_VIP: There are option Nils.
Fred_VIP: How much are you trying to withdraw first?
whodatrec: my balance is 20 000 NOK i wanted to Wd 15 000
Fred_VIP: Can you try it again.
Fred_VIP: Tell me what are the available method again.
whodatrec: when i click withdraw in the cashier i get a big red x and this message :
whodatrec: There are no payment methods available for withdrawal. Please contact customer care in case of queries.
Fred_VIP: Let's try to log out first.
Fred_VIP: And re-log in.
whodatrec: Same error
whodatrec: I get the same error
whodatrec: Same error
whodatrec: I get the same error
Fred_VIP: Is it totally no option for withdrawals?
whodatrec: Yes
whodatrec: no options
whodatrec: just that error message
Fred_VIP: Can you copy and paste the error message?
whodatrec: There are no payment methods available for withdrawal. Please contact customer care in case of queries.
Fred_VIP: Can you try to uninstall the casino and reinstall again.
whodatrec: im on flash
whodatrec: i play in my browser
Fred_VIP: Can you try to uninstall the casino and reinstall again.
whodatrec: im on flash
whodatrec: i play in my browser
Fred_VIP: Oh I see.
Fred_VIP: Try to download the casino.
whodatrec: Im using mac
whodatrec: I just want to cash out my money
Fred_VIP: Nils?
whodatrec: yes
Fred_VIP: Please go to the cashier and withdraw tab
Fred_VIP: Don't click on the deposit.
whodatrec: yes
whodatrec: when i open the cashier it automaticly goes to deposite
whodatrec: when i click on withdraw
whodatrec: i get that message sayinghere are no payment methods available for withdrawal. Please contact customer care in case of queries.
Fred_VIP: Don't go to deposit page.
Fred_VIP: Cashier and withdraw tab.
whodatrec: yes
whodatrec: when i go there it says : there are no payment methods available for withdrawal. Please contact customer care in case of queries.
whodatrec: This message come on the screen when i click the withdraw tab
Fred_VIP: Go to the main lobby first.
whodatrec: yes im on the front page
whodatrec: im in my browser,not on the download software
Fred_VIP: You are still on titancasino.com/payments/withdrawals.html
Fred_VIP: Just the main lobby.
whodatrec: titancasino.com
Fred_VIP: Okay
Fred_VIP: Click on the cashier.
whodatrec: open casier?
Fred_VIP: And withdraw.
Fred_VIP: How is it now
Fred_VIP: ?
Fred_VIP: I guess you are busy now.
Fred_VIP: Send me a message if you need help.
whodatrec: Still
whodatrec: the message
whodatrec: There are no payment methods available for withdrawal. Please contact customer care in case of queries.
On and on... Ive been chatting with this person for over an hour now....
I diddent wnt to go public with this but, this is just awful, why cant they just manually fix my WD?
UPDATE: Just talked with them on the phone, same bs, says i can deposite with my visa since there are no gaming restrictions in my country.. WELLL NEWS FLASH there ARE restrictions in my country, that why i used fundsend... So basicly i cant withdraw my money... Im baffled...Never seen anything like this in my life
Now, why oh why.... Its not my fault that i cant wd trough one of the deposite methods they provide. No what do i do? I want my money...
Here is the convo with cs:
Fred_VIP: Just waiting for an update Nils
whodatrec:
Fred_VIP: please give me 3-5 minutes more
whodatrec: ok
Fred_VIP: Thanks for waiting.
Fred_VIP: You still need to wager NOK9,630.00 on all games that count towards your wagering.
whodatrec: ok
Fred_VIP: Some of our BIG winners they usually open 3-5 games at the same time so they can increase their chances of winning.
Fred_VIP: That might work for you as well.
whodatrec: hehe
Fred_VIP: Win more Nils.
Fred_VIP: Is there anything else?
whodatrec: how much do i have left to wager?
Fred_VIP: Checking it now. Please give me 5-10 minutes.
whodatrec: ok
Fred_VIP: Thanks for waiting.
Fred_VIP: Wow!
Fred_VIP: Guess what?
Fred_VIP: Nils you have completed your wagering requirement.
Fred_VIP: Great Job!
whodatrec: Thnx
whodatrec: I want to withdraw some of the money ive won, gonna buy some nice xmas presents
whodatrec: i guess i need to send some documents?
whodatrec: where do i send these
Fred_VIP: Here is our email address: docs@titancasino.com
whodatrec: just sent them
Fred_VIP: Awesome
Fred_VIP: Is there anything else?
Fred_VIP: Check your email once in a while for an update Nils.
whodatrec: ok
whodatrec: thank you
whodatrec: oh
whodatrec: i try to withdraw but it says there is no payment methods avalible
whodatrec: There are no payment methods available for withdrawal. Please contact customer care in case of queries.
Fred_VIP: You can envoy same with your payment method Nils
whodatrec: i tried clicking withdraw but i got that error message
whodatrec: I deposited via fundsend with my visa
whodatrec: There are no avalible options for withdraw
Fred_VIP: What are the method can you see in the cashier.
whodatrec: nothing
whodatrec: In the withdrawel section i just get the message above
whodatrec: in deposite i get
whodatrec: Bank transfer,visa and fundsend
whodatrec: since norwegian visas are excluded from gambling most casinoes use fundsend
whodatrec: i used this to get around that norwegian law
whodatrec: All other casinoes ive played at allowed me to withdraw with bank transfer
Fred_VIP: That is because you haven't use Bank Transfer as a deposit method.
whodatrec: yes, but ive deposited with my visa card, but i dont get this as an withdrawel option
whodatrec: I want to cash out, what do i do
whodatrec: If you have a deposite option i can use, but i cant withdraw with the same method, thats not my fault, and i think i should be allowed to withdraw using bank transfer
Fred_VIP: There are option Nils.
Fred_VIP: How much are you trying to withdraw first?
whodatrec: my balance is 20 000 NOK i wanted to Wd 15 000
Fred_VIP: Can you try it again.
Fred_VIP: Tell me what are the available method again.
whodatrec: when i click withdraw in the cashier i get a big red x and this message :
whodatrec: There are no payment methods available for withdrawal. Please contact customer care in case of queries.
Fred_VIP: Let's try to log out first.
Fred_VIP: And re-log in.
whodatrec: Same error
whodatrec: I get the same error
whodatrec: Same error
whodatrec: I get the same error
Fred_VIP: Is it totally no option for withdrawals?
whodatrec: Yes
whodatrec: no options
whodatrec: just that error message
Fred_VIP: Can you copy and paste the error message?
whodatrec: There are no payment methods available for withdrawal. Please contact customer care in case of queries.
Fred_VIP: Can you try to uninstall the casino and reinstall again.
whodatrec: im on flash
whodatrec: i play in my browser
Fred_VIP: Can you try to uninstall the casino and reinstall again.
whodatrec: im on flash
whodatrec: i play in my browser
Fred_VIP: Oh I see.
Fred_VIP: Try to download the casino.
whodatrec: Im using mac
whodatrec: I just want to cash out my money
Fred_VIP: Nils?
whodatrec: yes
Fred_VIP: Please go to the cashier and withdraw tab
Fred_VIP: Don't click on the deposit.
whodatrec: yes
whodatrec: when i open the cashier it automaticly goes to deposite
whodatrec: when i click on withdraw
whodatrec: i get that message sayinghere are no payment methods available for withdrawal. Please contact customer care in case of queries.
Fred_VIP: Don't go to deposit page.
Fred_VIP: Cashier and withdraw tab.
whodatrec: yes
whodatrec: when i go there it says : there are no payment methods available for withdrawal. Please contact customer care in case of queries.
whodatrec: This message come on the screen when i click the withdraw tab
Fred_VIP: Go to the main lobby first.
whodatrec: yes im on the front page
whodatrec: im in my browser,not on the download software
Fred_VIP: You are still on titancasino.com/payments/withdrawals.html
Fred_VIP: Just the main lobby.
whodatrec: titancasino.com
Fred_VIP: Okay
Fred_VIP: Click on the cashier.
whodatrec: open casier?
Fred_VIP: And withdraw.
Fred_VIP: How is it now
Fred_VIP: ?
Fred_VIP: I guess you are busy now.
Fred_VIP: Send me a message if you need help.
whodatrec: Still
whodatrec: the message
whodatrec: There are no payment methods available for withdrawal. Please contact customer care in case of queries.
On and on... Ive been chatting with this person for over an hour now....
I diddent wnt to go public with this but, this is just awful, why cant they just manually fix my WD?
UPDATE: Just talked with them on the phone, same bs, says i can deposite with my visa since there are no gaming restrictions in my country.. WELLL NEWS FLASH there ARE restrictions in my country, that why i used fundsend... So basicly i cant withdraw my money... Im baffled...Never seen anything like this in my life
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