THIS CASINO DOES NOT PAY WINNINGS!

[gmeplyr]

I want to tell you about Casino Vega/Bingo Vega

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,

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and my negative encounter with them. I hope you can help me with this issue.

I joined their casino site and deposited funds to play, and they automatically deposited their standard bonus after I played enough of my own money to qualify for it.

I kept playing and hit $1000.00 on the "Three Times the Riches" slot game. After that win I was up to 1,200.00 +. I made a request for $500.00 cash out. Of course they immediately removed their bonus as I expected they would. I did not use any part of their bonus to win what I won, it was won with my own money.

After waiting the required days to have my withdrawal processed, it was placed back into my account. When I asked support for the reason, I was told that I had wagered 1,900 + and I needed to wager 4,500 which was 20x my deposit + 20x their bonus that they had removed.

I continued to play and when I thought I had reached the required 4,500, I submitted a withdrawal request again, for the full balance I had of 900. this time and again it was returned to my account. When I questioned support, they said I had wagered 3,900+ and that I needed to wager 4,500.

I proceeded to play until I was sure I had wagered over 4,500 as they stated I do. At this point I had $800 left and requested a full $800 withdrawal. After waiting the few days for them to process, there was no process done. I again asked support what the problem was and was told then I could not get my money because I had multiple accounts which was forbidden. I did NOT set up mulitple accounts with them. After several heated back and forth conversations, I was able to get the IP address from them who they claimed was me that opened other accounts. The IP they gave me was in a completely different State on the East Coast. I am located in Central US.

I have asked them repeatedly for all the information on the accounts they claim are mine, however I still have not received it. They say they are still conducting their investigation. If they were so sure I had more accounts, it would seem that information would be readily available to them to give to me. I was given a list of account numbers but no other information.

I received an email from a Mike at floormanager@casinovega.com who told me if I wanted to continue to play there and would play by the rules he could work it out. In other words, I can play the $800 in my account but I cannot withdraw it. What would be the use in that? If I won again, they still would not let me withdraw. Kind of like play money I guess.

Thanks.

 

[mikepipe]

there is a very similar thread about this place -
strange-- never heard anything about this wannabe casino before.

 

[mikepipe]

as said before- i dont know them, but i looked at their HP - - -
take alone the "winners list"
its only a few names (names??) - and according to this list there are several people who have WON between 550,000 and approx. 800,000 $ at this fantastic place.
WOW!
>They certainly must be number one in the business - or???
Yes: or is right!
let s see if the Meister or some experienced members of the forum have an idea to clear this.
I would forget the money and take one of the accredited casinos!

 

[gmeplyr]

That is a crock what they are posting as payouts. I had not checked that before till now. They can't have paid that much, the largest slots they have are quarters and they run a few low paying bingo games.

 

[gmblpdam]

I have a pending cashout since 11/27. Hopefull that it will be processed today. Will be sure to post when I recieve it.

 

[NextToYou]

Their cash out policy is very complicated, but if you follow it strictly, you´ll get paid without problems. You just have to request the cash out for the full amount in 14 days after depositing, or you won´t be able to withdraw.

I deposited $300, played BJ and Roulette to fullfill WR of generous sign-up bonus and then requested cash out for full $1,200 balance. They paid it accordingly $500 per week as they state in their cash out policy. It took 72h hours only Mo, Wed and Fri counting after the cash out moved from pending to approved status. Support told me that this is policy with cash outs over $500 (not written on their website).

So don´t play here if you want to play long term in one place or if you want to have fast cash outs. Software is pretty horrible too. Their sign-up bonus is generous thou.

 

[drrrew]

Basically I requested a withdrawal for 2100, and I got paid the first $1500, but because I cancelled part of the withdrawal to play again, I am no longer eligible to withdraw. So they allow you to cancel your withdrawal, but if you di you cannot get paid again it seems. Very shady business. You would think casinos would want to promote you cancelling and playing more, but this one is punishing you for it.

 

[gmblpdam]

I recieved my first payment of $500 today.

 

[gmeplyr]

It only stands to reason they will pay some, however they will hold back as much as they can to cheat you and they will look for the smallest little thing to blame you when they don't pay you. It is a shady business and a "hide behind the curtain" kind of cheater. Give a little, hold a little, give a little hold a little. It is all a phycological game.

The ones of you who do get your money from them, consider yourself lucky!! They are sneaky.