Suggestions? the Winz.io Review is being updated, speak your mind

[maxd]

So yeah, like it says in the title the Winz.io Review is about to be updated.

Please let us know what you think should be included in that update to bring things into the 2020s.

One small request though: please be polite. By all means say what you need to say but I don’t think anyone is wanting or needing the “f-this” and “f-that” treatment here.

- Max

PS. I should add that the update is happening VERY soon, so if you’re got words to share please don’t wait, now is the time.

 

[andysbetting1187]

This is good to see - especially as winz has benefited from the high CM rating (evidenced from posts in the past)

As a more general suggestion @maxd would it not be possible for a compromise from the review side - to me it would make more sense for CM staff to be the reviewers (if the time was there to do them) instead of the reviews being completed by Gentoo and then posted hear? It feels a little like there is no real CM oversight with some of the reviews that are posted (e.g. sweepstakes casinos where they are not actually tested by CM staff first)

 

[maxd]

You know what? That’s an excellent question and a difficult topic, as it happens. Can I suggest you use that 2nd paragraph — "a more general suggestion” — to start a new thread so we can discuss all that there? That way we can focus on the Winz.io question here and the general question separately.

- Max

LATER: the new thread is here: Making CM Casino Reviews Real and Relevant - Casinomeister Forum .

 

[SYPlayer95]

This is good to see - especially as winz has benefited from the high CM rating (evidenced from posts in the past)

As a more general suggestion @maxd would it not be possible for a compromise from the review side - to me it would make more sense for CM staff to be the reviewers (if the time was there to do them) instead of the reviews being completed by Gentoo and then posted hear? It feels a little like there is no real CM oversight with some of the reviews that are posted (e.g. sweepstakes casinos where they are not actually tested by CM staff first)

Amen brother.

 

[lockinlove]

Encourage people to always us 2FA on crypto casinos. If you do not, you leave yourself open to theft. If casinomeister is going to vouch for crypto guys, I think it should always be added so players are aware.

Maybe have that added somewhere in your reviews so players can see it. I have seen so many cases of players being ripped of by crypto casinos, that doesnt happen elsewhere. And anytime a crpyto casino does this, it is very very easy for them to claim hackers because you can just cashout to anyones crypto account.

 

[SYPlayer95]

Encourage people to always us 2FA on crypto casinos. If you do not, you leave yourself open to theft. If casinomeister is going to vouch for crypto guys, I think it should always be added so players are aware.

Maybe have that added somewhere in your reviews so players can see it. I have seen so many casinos of players be ripped of by crypto casinos that doesnt happen elsewhere. And anytime a crpyto casino does this, it is very very easy for them to claim hackers because you can just cashout to anyones crypto account.

Also happens at UKGC casinos. There was a post where someone withdrew £900 from Lottomart to a card that was never deposited with...

 

[keiser]

I play here a lot for six figures. Their frontline customer service is really bad. They give zero effort when helping.

I’m not a huge fan of only letting you withdraw $25,000 at a time. It makes me scared they are not liquid enough. If I play for $100-$250,000 and have swings of that nature, I want to be sure I can depend on them.

There have also been a lot of bugs in the live casino. There’s one particular issue where the system kicks you out in the middle of a hand when a deposit or withdrawal is process! This is crazy and cost me $4,000. They did reimburse me but not acceptable.

The fact that they haven’t stiffed me and they have paid is sufficient. But there is a lot to be desired that they need to work on.

 

[keiser]

Sorry was on a flight but if there are further questions or concerns I can answer them.

One big example is a studio made a glaring mistake where the dealer misplaced the cards so it showed I had 20, and she had a 3. In actuality the scan was I had 13 she had 20. I stayed with what was dealt to me as 20. The studio should’ve canceled the hand.

Winz investigated and claimed it was my fault since I hit stay, and the pitboss came over annd explained AFTER the fact I had no options. Obviously I hit 13 v Q if she doesn’t misdeal the cards. This adverse ruling against me is one problem, they don’t do due diligence. This was after a “thorough” investigation by winz. Another was that my side bets were not being properly credited and just taken, although they did fix this and reimburse me. There’s just been a host of bugs with the many studios they have and I wish they’d be more willing to help and not just default to side against me without investigating.

But again, they payout and don’t scam so far so that’s the most important. I do wonder if I won $250,000 or $500,000 if there would be problems. It once took an hour to process $25,000 and usually most cashouts take 30 minutes. BC.game routinely processes six figures of whatever currency within seconds after you’ve been established- which I am at Winz.

 

[keiser]

I play here a lot for six figures. Their frontline customer service is really bad. They give zero effort when helping.

I’m not a huge fan of only letting you withdraw $25,000 at a time. It makes me scared they are not liquid enough. If I play for $100-$250,000 and have swings of that nature, I want to be sure I can depend on them.

There have also been a lot of bugs in the live casino. There’s one particular issue where the system kicks you out in the middle of a hand when a deposit or withdrawal is process! This is crazy and cost me $4,000. They did reimburse me but not acceptable.

The fact that they haven’t stiffed me and they have paid is sufficient. But there is a lot to be desired that they need to work on.

PS they did increase cash out per transaction to $50,000 after requesting

 

[keiser]

So yeah, like it says in the title the Winz.io Review is about to be updated.

Please let us know what you think should be included in that update to bring things into the 2020s.

One small request though: please be polite. By all means say what you need to say but I don’t think anyone is wanting or needing the “f-this” and “f-that” treatment here.

- Max

PS. I should add that the update is happening VERY soon, so if you’re got words to share please don’t wait, now is the time.

Summary:
Pros: excellent selection of studios and games. Acceptance of many crypto currencies. No deposit limit. Will work with you for higher limit players. Competitive (not the best) weekly rakeback and will match other websites. NON-KYC, and so far so good as far as payouts.

Cons: Front line customer service isn’t great. Large cashouts can take an hour or more, even though it’s crypto and deposits are within seconds. With the multitude of studios the software is very buggy. Automatically kicks you out of a hand in play when a deposit or cash out is processed. Not great responsible gaming controls

 

[keiser]

Just want to update something I’ve experienced recently.

Their rewards program is very generous. They’ve been very flexible and they are accommodating to high limit players and will happily match competitors offers.

Part of me just wonders how big this operation is because they seem to offer all the good things the legitimate websites offer. They just seem that they are a smaller outfit than they let on…

 

[conker]

Winz.io operates under E-gaming license No. 0000002 issued by Tobique Gaming Commission.

This pretty much tells you everything you need to know. If you are licensed in Tobique then you are a casino that wishes to face no scrutiny, pay virtually no taxes, and offer no protection to your players.

 

[lucks_maximus]

Might be worth mentioning that they give horrendous odds on their sportsbook, and the bonus is too restrictive considering that:

3. Use your bonus to place bets on pre-match events only, across the following sports: Football, Basketball, Tennis, Ice Hockey, Baseball, Volleyball, Esports, Cricket, and American Football.

This is laughably bad, I haven't seen other sportsbook bonuses restrict the sports selection like this.
It's not like they have crazy good bonuses or rewards to justify their awful lines (and suboptimal slot RTP, why's a crypto casino nerfing their slots anyways?)

 

[The Viking]

i mostly just play on 3 casinos Winz being one of them only twice ive had some issues and it was fixed in no time so no prob there. Deposits always hassle free and withdrawals always been paid within 10 minutes no matter the amount
I like the promos and always take the wheel once won $5000 there paid in 5 min
So nothing negative from me but i get some might have but isnt that the case for every casino

 

[keiser]

Winz.io operates under E-gaming license No. 0000002 issued by Tobique Gaming Commission.

This pretty much tells you everything you need to know. If you are licensed in Tobique then you are a casino that wishes to face no scrutiny, pay virtually no taxes, and offer no protection to your players.

So all of them?

 

[spindoctor99]

Their sportsbook is absolute dogshit. The ods are really low and when processing bets it takes an eternity. My gripe with their sportsbook was that there was a significant delay between either placing live bets or cashing out a bet. When I looked at it closely it was apparent that it was waiting for an ods change to ensure that Winz had the best possible outcome.

Their bonuses that they offer compared with other crypto casino's is terrible. They don't value customer loyalty at all. I have no idea why they are number one here when they couldnt care less about this website. When was the last time anyone from Winz came on this site and answered questions.

 

[keiser]

One huge gripe I have with Winz that they really need to fix is when a deposit or withdrawal is processed they kick you out of your current in play game. They need to figure out how to deduct or add to your in-play balance.

 

[keiser]

Winz.io operates under E-gaming license No. 0000002 issued by Tobique Gaming Commission.

This pretty much tells you everything you need to know. If you are licensed in Tobique then you are a casino that wishes to face no scrutiny, pay virtually no taxes, and offer no protection to your players.

Every Crypto casino operates in the grey who cares? It’s the ones who payout and don’t payout that matter, and separating the legitimate ones who offer real casino services from the ones who steal from players. I don’t care if the owner is mafia connected. I care that he pays out, and doesn’t steal as should the entire community.

 

[conker]

Every Crypto casino operates in the grey who cares?

Obviously not you. However, a quick look at your profile and I can see you have been banging on the PAB Team's door a few times trying to sort out your issues with casinos.

If it doesn't matter, then what is the point of licensing at all? Why does any casino bother? Ask any player (other than yourself maybe) if they would like some sort of protection if something goes wrong, and I would imagine that the majority would say yes.

If you want to play in an unregulated world with no protections, crack on my friend. I will get the knocker ready for Max's door, as I expect it wont be long before you're back

 

[maxd]

OK, thank you all for your input. The Winz Review is now being updated, as is their Rating IIRC.