- Joined
- Jun 3, 2013
- Location
- Dún Dealgan
I just wanted to highlight this issue quickly as it becomes really annoying at this point.
And I keep it plain and simple.
Why do you all think a company like MGS/Ygdrassil Gaming/WMS is not responding to e-mails from their end users?
Us,the players of THEIR games.
Us,the ones that fill their pockets with riches, not the other way around.
I have e-mailed above 3 companies a couple of times and NONE of them even had the decency to acknowledge receipt of my query, nor did they ever answer me.
My queries were only about their slots,the way they work out the RTP%,whether the slots are considered low/medium or high volatile,the game play etc etc etc.
I wasn't asking them about how much their revenue is or how they code and program their slots.
Like I was asking for some top secret company information.
I just had some genuine questions as an end user but it seems none of above companies have someone available to answer e-mails from "insignificant" customers.
While raking in billions a year in their sort of business you would expect at least an answer back to one of their customers.
I know I play the slots at a casino but they can mostly not answer the questions I have asked.
That's why I was hoping that an e-mail directly to the creators would shed some light on some questions I have.
I did send the queries to their direct support/help/info addresses so they must have received them.
I have sent most e-mails about 3 or 4 times in a time span of 8 weeks.
Players important for our brand?
Meh...
/rant over
And I keep it plain and simple.
Why do you all think a company like MGS/Ygdrassil Gaming/WMS is not responding to e-mails from their end users?
Us,the players of THEIR games.
Us,the ones that fill their pockets with riches, not the other way around.
I have e-mailed above 3 companies a couple of times and NONE of them even had the decency to acknowledge receipt of my query, nor did they ever answer me.
My queries were only about their slots,the way they work out the RTP%,whether the slots are considered low/medium or high volatile,the game play etc etc etc.
I wasn't asking them about how much their revenue is or how they code and program their slots.
Like I was asking for some top secret company information.
I just had some genuine questions as an end user but it seems none of above companies have someone available to answer e-mails from "insignificant" customers.
While raking in billions a year in their sort of business you would expect at least an answer back to one of their customers.
I know I play the slots at a casino but they can mostly not answer the questions I have asked.
That's why I was hoping that an e-mail directly to the creators would shed some light on some questions I have.
I did send the queries to their direct support/help/info addresses so they must have received them.
I have sent most e-mails about 3 or 4 times in a time span of 8 weeks.
Players important for our brand?
Meh...
/rant over