plasticnote
Senior Member
- Joined
- Sep 4, 2010
- Location
- Land of PlasticNote
I have been playing in a credited MG casino this Saturday. And it offered me a 50% weekend bonus upto 200$. So it is normal bonus with normal 30X WR attached. I do not even think this turn into a nightmare. I started playing and my balance wen up and down. Some good hits and I got my balance to 1700 and I waged few times more than the WR.
I went to check my balance and found out the bonus balance turned from 200 to 566.
How the Fxxk that could happened? I played MG some years and that is new to me. SO I contact the player support and CS told me I have to wage anothe 28K to fullfill the entire WR. I sent in the email to support and 24 hours no answer.
Good, I do not blame the CS, maybe even him/her do not have an idea why this could happen. However, due to such a serious problem, I sent support an email asked them to process my cashout whatever the monut they want to pay and close my account there.
I feel being cheated. Why my bonus balance never went up when I could not win?
Hope they learned from this mistake... ... never screw players when they are win.
See Related Threads:
I went to check my balance and found out the bonus balance turned from 200 to 566.
How the Fxxk that could happened? I played MG some years and that is new to me. SO I contact the player support and CS told me I have to wage anothe 28K to fullfill the entire WR. I sent in the email to support and 24 hours no answer.
Good, I do not blame the CS, maybe even him/her do not have an idea why this could happen. However, due to such a serious problem, I sent support an email asked them to process my cashout whatever the monut they want to pay and close my account there.
I feel being cheated. Why my bonus balance never went up when I could not win?
Hope they learned from this mistake... ... never screw players when they are win.
See Related Threads:
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