bosnian033
Dormant account
- Joined
- Sep 7, 2016
- Location
- Stockholm
Hey guys,
Recently I won some money at SuperLenny and decided to withdraw it. After a while they sended me an e-mail that they want: Proof of Address, Neteller screenshot (my e-mail, min. 1 deposit + accountnumber) and ID/Pass.
There was no problem for me and I sended out an e-mail with all the documents needed.
Funny enough, they reject my dutch bank statement where it states my address + date of issue of the statement. They rejected it since it does not show properly the address and the date. The thing is that I use at every casino the same documents and got verified without a problem. After that I went in to an full discussion with them about the document and after a while I just sended out an regular document and they accepted it.
How can a casino accept a regular proof of address and not an official bankstatement document? Is this even possible, lol?
Recently I won some money at SuperLenny and decided to withdraw it. After a while they sended me an e-mail that they want: Proof of Address, Neteller screenshot (my e-mail, min. 1 deposit + accountnumber) and ID/Pass.
There was no problem for me and I sended out an e-mail with all the documents needed.
Funny enough, they reject my dutch bank statement where it states my address + date of issue of the statement. They rejected it since it does not show properly the address and the date. The thing is that I use at every casino the same documents and got verified without a problem. After that I went in to an full discussion with them about the document and after a while I just sended out an regular document and they accepted it.
How can a casino accept a regular proof of address and not an official bankstatement document? Is this even possible, lol?