Support Complaint Sporting Bet

[susanm29]

Played on Sporting Bet yesterday. Deposited £200.00 and managed to withdraw £300.00.Today everything about the site is different. I can't find my Transactions, they have disappeared. Can't get through on the phone or live chat. They haven't answered my emails either.
Not sure what to do now. Has anyone got any experience of Sporting Bet please

 

[Nicola]

Had a nosy around their web site this evening and tried contacting support by live chat (two hours waiting then gave up) and the telephone number never got me anywhere either.

They are owned by ElectraWorks who have a rocky past. If you feel you are getting nowhere you can follow their complaints policy below:

If you have any complaints about any aspect of our conduct of the facilities, You must submit Your complaint to us in writing as soon as is reasonably practicable following the date of the original transaction to which the claim relates:

Customer Services Manager
Suite 6, Atlantic Suites
Europort Avenue
Gibraltar

If this gets you nowhere, you may contact eCOGRA who are their official ADR

 

[susanm29]

Thank You. I'll give it a couple more days then I'll make a complaint if I've not heard anything