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Support Complaint Sporting Bet

Discussion in 'Casino Complaints - Non-Bonus Issues' started by susanm29, Nov 28, 2017.

    Nov 28, 2017
  1. susanm29

    susanm29 Newbie member

    Occupation:
    housewife
    Location:
    east anglia
    Played on Sporting Bet yesterday. Deposited £200.00 and managed to withdraw £300.00.Today everything about the site is different. I can't find my Transactions, they have disappeared. Can't get through on the phone or live chat. They haven't answered my emails either.
    Not sure what to do now. Has anyone got any experience of Sporting Bet please
     
  2. Nov 28, 2017
  3. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    Had a nosy around their web site this evening and tried contacting support by live chat (two hours waiting then gave up) and the telephone number never got me anywhere either.

    They are owned by ElectraWorks who have a rocky past. If you feel you are getting nowhere you can follow their complaints policy below:

    If you have any complaints about any aspect of our conduct of the facilities, You must submit Your complaint to us in writing as soon as is reasonably practicable following the date of the original transaction to which the claim relates:

    Customer Services Manager
    Suite 6, Atlantic Suites
    Europort Avenue
    Gibraltar

    If this gets you nowhere, you may contact eCOGRA who are their official ADR
     
  4. Nov 28, 2017
  5. susanm29

    susanm29 Newbie member

    Occupation:
    housewife
    Location:
    east anglia
    Thank You. I'll give it a couple more days then I'll make a complaint if I've not heard anything
     

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