JimSalabim
Dormant account
- Joined
- Aug 26, 2012
- Location
- Finland
Depositted for the first time and go the 100% EUR 150 first deposit bonus. Got lucky and won about EUR 1600. Played much more than the wagering requiremenst and then made a withdrawal of EUR 1400. Couple of hours later the phone rang and some one was calling from the Spin Palace and he went on reminfing me that it would take the weekend to process the withdrawal and there should be no problemsa at all. And he also reminded couple of times that I was able to reverse w/d my winnings.
The new week started and then I got the mail from the Casino that their random bonus game by discretion of casino management has triggered on my withdrawal and they have stolen everything above EUR 900. Yes they had right to do that as it is stated on their rule (@
I would have understood that if I were a hit'n'run player but that is not the case. I would have lost the money back and most likely more than once or twice.
Just wanted to remind that they do have this funny little bonus game on withdrawals.
The new week started and then I got the mail from the Casino that their random bonus game by discretion of casino management has triggered on my withdrawal and they have stolen everything above EUR 900. Yes they had right to do that as it is stated on their rule (@
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) "7.6 Limitation on Withdrawals"
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Where a Sign-Up Bonus has been granted to you, subject to you being required to have met all wagering requirements, you will be limited to a maximum withdrawal
value of 6 times your first deposit amount and any remaining balance will be forfeited. This clause will only be applied at the discretion of casino management.
All progressive wins are exempt from this clause.
I would have understood that if I were a hit'n'run player but that is not the case. I would have lost the money back and most likely more than once or twice.
Just wanted to remind that they do have this funny little bonus game on withdrawals.