Slots Garden(New & Outrageous)

Tawni, just have a quick question. why does the request keep getting cancelled?

username is chefrhuemendkza

Hi chefrheumendoza--

I've checked your account and I see the reason your request is being cancelled is that we do not have your full set of documents on file--we still need a photocopy of your government-issued ID, as well as your current utility bill. Until we have this, your withdrawal will continue to be cancelled.

I'm sending you a PM with my private email address. If you send me these two documents, I'll be sure they get to the right place so that your withdrawal can move along as it should.

Tawni
 
Awaiting payment

Hello I'm also awaiting a payment I have been declined twice I called customer service twice left a message once and got hung up on the other time I called is this a fake casino or what the rewievs are leaning that way could you please help me
 
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Hello I'm also awaiting a payment I have been declined twice I called customer service twice left a message once and got hung up on the other time I called is this a fake casino or what the rewievs are leaning that way could you please help me

Hi Gorgeous--

I'm happy to look into this for you. Please send me a PM with your casino username and your email address associated with your account--and please don't forget to tell me which casino it is you're having trouble with.

Thanks!
 
Slotsgarden

Hello I'm also awaiting a payment I have been declined twice I called customer service twice left a message once and got hung up on the other time I called is this a fake casino or what the rewievs are leaning that way could you please help me

Hi Gorgeous--

I'm happy to look into this for you. Please send me a PM with your casino username and your email address associated with your account--and please don't forget to tell me which casino it is you're
 
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Hi Gorgeous--

I'll be checking on this straight away. In the meantime, please edit your post to remove your email address--I was hoping you'd have sent me a PM, rather than posting publicly.

I'll contact you as soon as I've had a chance to look at your account. :thumbsup:
 
Hi Gorgeous--

I'm not certain why you've posted this issue at this point, as you only made the withdrawal request, on Sep. 3rd. As I mentioned just a few posts back, Slots Garden does have a fairly long withdrawal period:

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Approval Of Withdrawals

All withdrawal requests must first be reviewed and approved by the casino before being sent for payment. The casino offers Express and Standard Approval for withdrawals.

Express Approval: Express Approval means that a withdrawal request will be reviewed, approved, or denied, within 3 business days of the request being made. Players who make a withdrawal of $200 or less, or players who use a match bonus valued at 1%-100% (as their last bonus before requesting a withdrawal) will qualify for Express Approval. If the last bonus used before requesting a withdrawal is greater than 100%, no bonus is used, or the withdrawal amount is greater than $200, then Standard Approval rules will apply. Winnings from a No Deposit Bonus are not eligible for Express Withdrawal.

Standard Approval: All Standard withdrawal requests will be reviewed and approved, or denied, within 7 to 10 business days of your request.
Your payment will be made within 10 business days after approval, Express or Standard.

Further, we do not have your preferred method of payment, nor do we have any of your documents (authorization form, photocopies of credit card(s) used and a current utility bill)--this is why your withdrawal is being denied from the start. Until we have your documents, there is nothing we can do on this. You can pick up a copy of the authorization form, by clicking
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.

I've sent you a PM here at Casinomeister, giving you a different email address to use when sending your documents.
 
gorgeous83, just be patient with slotgarden. tawny is a big help and you will get your withdrawal. how much are you trying to withdraw anyway? and have you sent.all the documents?

I.D.
address
utility bills
copy of the card you use
the the form for authorization


I too is waiting for my withdrawal. it was approved just waiting for it to get here. we need the funds as well. we just got hi by hurricane irma...


Hello i was declined agaon today I sent in all paper work last week.
 
gorgeous83, just be patient with slotgarden. tawny is a big help and you will get your withdrawal. how much are you trying to withdraw anyway? and have you sent.all the documents?

I.D.
address
utility bills
copy of the card you use
the the form for authorization


I too is waiting for my withdrawal. it was approved just waiting for it to get here. we need the funds as well. we just got hi by hurricane irma...

Yes i sent all the paper work in
 
Hi 2queens2,

First, would you mind dropping me a PM with your user id for the casino? Once I receive this, I'll look into this for you (I'm at home right now and don't have access to your information). I'll come back with an update tomorrow (Friday).

Don't worry, I'm here, so you'll be in good hands. ;)

Tawni
How do I get help receiving my 3 payouts from Slotsgarden? They owe me 5800. I had one approved. That's the only thing I've heard
 
All of these gamblingwages casinos try to use every reason possible of not paying winnings, but if you are patient and send the paperwork in you WILL get paid . The long withdrawal times are for one reason only. That is for you to reverse the winnings and lose them. They have been doing this for years.

One thing i have also observed, is that sometimes you will need the help of a rep / complain to get paid. But you will, just don't play your winnings back.
 
How do I get help receiving my 3 payouts from Slotsgarden? They owe me 5800. I had one approved. That's the only thing I've heard

Hi she3kids--

I'm happy to look into this for you--I'll be back as soon as possible with information, as soon as I've reviewed your account.

Tawni
 
Hi she3kids--

I've checked on your account and I apologize for the difficulties and delays you've had with this. I've gone ahead and had your first payment sent off to our processor: 12/20 Paid $2500 for transaction #30289306. I'm hoping I'll have tracking for this by Friday--if not, unfortunately, tracking likely won't come in until the middle of next week with Monday being Christmas. As soon as I have tracking for this first payment, I can have your next payment issued to you, and so on.

I'll keep you updated via email, from here on.

Tawni
 

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