Slotocash Withdraw question - URGENT!

[Ryan N]

Bottom line is somewhere on the site there will be the rules, Its up to us to find them, Rules are there for a reason, and most of the time to screw us over,

most employ dicks that need a ton of Viagra t0 even move, do every think they can to run cost down,

What they do not Skimp on is lawyers and phycologists to fuck up our heads with all the terms,

Like I said you maybe in luck, I know theses casino do have other times when it comes to VIP big roller bonus, I class a 1k as a big deposit and I think most casino will

Thank you. As a newbie to online gambling and to this site, these are things I need to learn. I just can't imagine the number of poor folks before me who have suffered the same fate.

If they use this as a legality of not paying the money, then fine....I will just accept it as an expensive lesson

However what I am not ok with is the accusations from members such as @deeplay who believe that it is somehow my fault for not knowing about this. As a first time player, how should I know that online casinos are this unethical? Should I not treat it as I treat other businesses?

There is a consumer contract law for a reason...it is to prevent things like this from happening. What if the terms were written in Arabic? Is it still our duty to translate the terms? What about hiding the terms in an obscure location? Where do we draw the line on what is acceptable and what is not?

 

[Deeplay]

Bottom line is somewhere on the site there will be the rules, Its up to us to find them, Rules are there for a reason, and most of the time to screw us over,

most employ dicks that need a ton of Viagra t0 even move, do every think they can to run cost down,

What they do not Skimp on is lawyers and phycologists to fuck up our heads with all the terms,

Like I said you maybe in luck, I know theses casino do have other times when it comes to VIP big roller bonus, I class a 1k as a big deposit and I think most casino will

I can think of many really good accredited casinos here on CM that do not employ rules to screw players over. Thats the whole point of having an accredited section here and a very active forum
for when issues do arise. I would find it highly unlikely that CM & Co allow onto the list casinos that have dubious or rogue terms.

As for the OP it dont matter if he dont agree with them he broke the terms period. And looking at slotos terms even though I dont play there and never will , the terms were easy to find.

And seeing as Slotocash are accredited here the OP could consider doing a PAB even though my take on it he would stand more chance of Clinton winning the election over the said PAB being a success

 

[spintee]

Trust me, Your not the only one and certainly will not be the last, If you stick around this site which if your new to online gambling than it really is a must,

You will come to relies Deeplay is not trying to to be nasty to you personal, Every day there is somebody on the site in the same shoes as your self,

Every day casino sites / rules are getting more complex to understand, And to somebody new to casino's it will be like trying to read Arabic, They do it for a reason, I bet most on line casino profits come from new players, I will guarantee 99% of the bad casino income are from new players, Because they certainly will not get repeat custom, Thats why alot of casino are not to fused,


I belive the site in question is a good site, But still does not mask the fact the majour rules, Such as Max bet, Games allowed, Max withdraw, are not in one place,

I could most likely write the major rules for a casino on a postage stamp, Yet casino's used 20 pages with 6 thousand links hidden just to get to the important parts,

I do know that alot of RTG sites are pretty good when explain the rules, Such as games are locked ect, So why cant the max bet be locked ??

I know why and I think I do not need to spell that one out

Thank you. As a newbie to online gambling and to this site, these are things I need to learn. I just can't imagine the number of poor folks before me who have suffered the same fate.

If they use this as a legality of not paying the money, then fine....I will just accept it as an expensive lesson

However what I am not ok with is the accusations from members such as @deeplay who believe that it is somehow my fault for not knowing about this. As a first time player, how should I know that online casinos are this unethical? Should I not treat it as I treat other businesses?

There is a consumer contract law for a reason...it is to prevent things like this from happening. What if the terms were written in Arabic? Is it still our duty to translate the terms? What about hiding the terms in an obscure location? Where do we draw the line on what is acceptable and what is not?

 

[Deeplay]

Thank you. As a newbie to online gambling and to this site, these are things I need to learn. I just can't imagine the number of poor folks before me who have suffered the same fate.

If they use this as a legality of not paying the money, then fine....I will just accept it as an expensive lesson

However what I am not ok with is the accusations from members such as @deeplay who believe that it is somehow my fault for not knowing about this. As a first time player, how should I know that online casinos are this unethical? Should I not treat it as I treat other businesses?

There is a consumer contract law for a reason...it is to prevent things like this from happening. What if the terms were written in Arabic? Is it still our duty to translate the terms? What about hiding the terms in an obscure location? Where do we draw the line on what is acceptable and what is not?

I am not accusing anyone of anything .... this is not a trial. You came here , stated your case, and people gave you solid advise and guidance as to what you could expect. And the fact is did not like what you heard. I can understand that I would hate to loose a massive amount of money because of such a thing... but then again thats why I personally choose always to spend some reading the terms and conditions of any casino before I join / deposit or take a bonus.

 

[Ryan N]

I can think of many really good accredited casinos here on CM that do not employ rules to screw players over. Thats the whole point of having an accredited section here and a very active forum
for when issues do arise. I would find it highly unlikely that CM & Co allow onto the list casinos that have dubious or rogue terms.

As for the OP it dont matter if he dont agree with them he broke the terms period. And looking at slotos terms even though I dont play there and never will , the terms were easy to find.

And seeing as Slotocash are accredited here the OP could consider doing a PAB even though my take on it he would stand more chance of Clinton winning the election over the said PAB being a success

yes, i am sure they were easy to find for you because you have vast experience in online gambling and since we are talking about this issue specifically, you know what to look for. imagine being in my shoes or in the shoes of an average player. we will not be scourging all over the site looking for traps that can void our winnings on a legal basis. we will simply look at the contract presented to us on the coupon and assume that 120x play through is what they wanted because that is all that is written on that coupon, nothing less nothing more.

i will update our good folks here on the outcome of their findings. hopefully we will have some good news, if not, i will chalk it up as an expensive lesson and will try my best to inform all future newbies to be aware of such underhanded tactics employed by these casinos to devoid us of our winnings

 

[t4llek]

Come on man, u gotta man it up, u didnt read u deal with it. As simple as that, for u it was slotto for me it was (insert x casino here) some time ago, doesnt matter, thing is a word of advice if u deposit 1k at any site please play without a bonus, by now u could be on a verge of a huge cashout, but no ur biting ur nails as to whether ur gona get the cash or not, just play without them and save the hassle.

 

[Ryan N]

Trust me, Your not the only one and certainly will not be the last, If you stick around this site which if your new to online gambling than it really is a must,

You will come to relies Deeplay is not trying to to be nasty to you personal, Every day there is somebody on the site in the same shoes as your self,

Every day casino sites / rules are getting more complex to understand, And to somebody new to casino's it will be like trying to read Arabic, They do it for a reason, I bet most on line casino profits come from new players, I will guarantee 99% of the bad casino income are from new players, Because they certainly will not get repeat custom, Thats why alot of casino are not to fused,


I belive the site in question is a good site, But still does not mask the fact the majour rules, Such as Max bet, Games allowed, Max withdraw, are not in one place,

I could most likely write the major rules for a casino on a postage stamp, Yet casino's used 20 pages with 6 thousand links hidden just to get to the important parts,

I do know that alot of RTG sites are pretty good when explain the rules, Such as games are locked ect, So why cant the max bet be locked ??

I know why and I think I do not need to spell that one out

i did look up slotocash and thought it was legit because it was established in 1997 and had decent reviews. didn't know that they will try something like this....thank you for your insight though..

 

[Deeplay]

yes, i am sure they were easy to find for you because you have vast experience in online gambling and since we are talking about this issue specifically, you know what to look for. imagine being in my shoes or in the shoes of an average player. we will not be scourging all over the site looking for traps that can void our winnings on a legal basis. we will simply look at the contract presented to us on the coupon and assume that 120x play through is what they wanted because that is all that is written on that coupon, nothing less nothing more.

i will update our good folks here on the outcome of their findings. hopefully we will have some good news, if not, i will chalk it up as an expensive lesson and will try my best to inform all future newbies to be aware of such underhanded tactics employed by these casinos to devoid us of our winnings

Truly think thats the best way forward and yes they may cut some kind of deal with you on this ... you can only try. And honestly no one is against you, and you will find this place a wealth of information with a very active forum, full of members giving help advise (and some crapola at times ) and of course the accredited section which has casinos listed for USA players which are safe to play at. And if you ever do run into problems you always have a rep somewhere on hand to reach out to.

GL and peace to all

 

[Ryan N]

Come on man, u gotta man it up, u didnt read u deal with it. As simple as that, for u it was slotto for me it was (insert x casino here) some time ago, doesnt matter, thing is a word of advice if u deposit 1k at any site please play without a bonus, by now u could be on a verge of a huge cashout, but no ur biting ur nails as to whether ur gona get the cash or not, just play without them and save the hassle.

i think i will go back to ignition...i have cashed out 18k without any hassle with them and they have a 35% btc deposit bonus for returning players....best of all, they don't have this bullshit. wanted to try something different because of a current losing streak on ignition....

well i am ok with not getting paid...i am just not ok with their business ethics....

actually, if i managed to find the small print in the terms before i played and read that i can only bet $10 per hand, i would not have deposited 1000. i might deposit 100 and just play around for awhile...i mean...table games are not like slots...losing 100 bets is extremely difficult....who in their right mind would deposit that much to pay 10 dollars per hand? and also, if i knew beforehand, i would not have invested 1k in a business this unethical..

but there is a first to everything....lesson learned.

 

[lockinlove]

you guys wanna talk about bad bonuses? Go look at fortune lounge.

I am top VIP. I went through a bad spell and they gave me a $100 free chip....with 50x wagering.

I started to play and then decided to go and read the VIP terms for max cashouts.

Max cashout is $100.

Now that is beyond pathetic and disgusting. I was so insulted.

Like who the hell allowed anyone to allow that kind of promotion?????????

 

[slotter999]

Ryan N,

Bummer of a situation and unfortunately in this day and age you should expect the casino to do anything they can to deny you your winnings.

You should also try and avoid the unsympathetic T&C bashers on this thread. I think some people have become so used to these scenarios that they have lost any sense of understanding of fairness and instead seem to relish sharing their superior knowledge that it's your fault for not reading the T&Cs properly.

All bonuses these days come with T&C traps. If you want to avoid then simply don't take them is my advice.

Please let us know how this pans out in the end either way.

 

[Ryan N]

Slotter, thank you for your kind words.

I have just heard back from them. As expected, the news is not good. Below are their reply and my response to that.

 

[Ryan N]

slotocash unethical practices

Slotocash has voided a bonus of $1000 as well as $5500 in winnings because apparently their table games are also subject to the $10 max bet rule. The bonus offered to me had a play through equivalent to $120,000. Since I am only interested in playing blackjack, they expect me to play 12,000 hands to clear the bonus. The coupon page where I redeemed the bonus also does not mention anything regarding the max bet rule. Their promotional emails do not contain information regarding the max bet rule. Only their terms and conditions mention the max bet rule and that is located in a very obscure location of the site. This is simply bad business practice. If you are an avid blackjack or other table game player, avoid this company like the plague. Simply unethical.

 

[lockinlove]

cross posting this all over the forum isnt going to help you. If anything its going to piss everyone off.

Grow up and accept your screw up

 

[maxd]

Duplicate thread deleted. Will merge this new thread into the previous thread.

@ Ryan N : please read the Posting Rules, note item 1.2 in particular.

 

[KasinoKing]

It would be unethical if they DIDN'T stick to what it clearly says in their T&Cs.
Sloto have done nothing wrong - move along please.

KK

 

[Ryan N]

cross posting this all over the forum isnt going to help you. If anything its going to piss everyone off.

Grow up and accept your screw up

I tried to delete the other thread but apparently there is no such option. I have edited the message instead. I thought this was a bonus issue but then figured it was more of an 'ethics' issue instead.

And trust me, this is not my screw up. No one is born to know that online casinos engage in these shady practices. We don't all frequent sites such as casinomeister everyday. We treat an online casino as any other business establishment. Slotocash had the obligation of informing its customers of its rules in a clear and effective manner which they have failed to do. Hence, this complaint is warranted and serves as a reminder to other new players not to repeat this mistake.

 

[Ryan N]

Duplicate thread deleted. Will merge this new thread into the previous thread.

@ Ryan N : please read the Posting Rules, note item 1.2 in particular.

Mind merging the other thread into this thread? Figure that this should be in the complaints section rather than general casino.

Edit: Ok, noticed that you have moved the entire thread over from the other forum. Thanks!

 

[maxd]

Mind merging the other thread into this thread? Figure that this should be in the complaints section rather than general casino.

See above, already done.

 

[slotter999]

Slotter, thank you for your kind words.

I have just heard back from them. As expected, the news is not good. Below are their reply and my response to that.

View attachment 72443
View attachment 72444

Yeah that sucks mate. To be honest it's not even worth trying to make them see sense because they are simply not interested. The only thing you can do is stick to your guns, don't give them another cent and chalk this one down to experience. Sounds like at your gambling levels it'll be their loss.

Good luck

 

[Ryan N]

It would be unethical if they DIDN'T stick to what it clearly says in their T&Cs.
Sloto have done nothing wrong - move along please.

KK

LOL. I will just leave you with this from fellow forum member slotter999

You should also try and avoid the unsympathetic T&C bashers on this thread. I think some people have become so used to these scenarios that they have lost any sense of understanding of fairness and instead seem to relish sharing their superior knowledge that it's your fault for not reading the T&Cs properly.

 

[Ryan N]

Yeah that sucks mate. To be honest it's not even worth trying to make them see sense because they are simply not interested. The only thing you can do is stick to your guns, don't give them another cent and chalk this one down to experience. Sounds like at your gambling levels it'll be their loss.

Good luck

Thank you. Ya, just wanted to find a place where I can play blackjack to unwind from constant long hours of grinding poker. Sites such as slotocash made me realize how great ignition is in comparison.

 

[Tirilej]

Thank you. Ya, just wanted to find a place where I can play blackjack to unwind from constant long hours of grinding poker. Sites such as slotocash made me realize how great ignition is in comparison.

In case you haven't realized it yet then sites such as Slotocash is what you will find everywhere. All of them aren't that good though.
Do yourself a favour and take a look at a few, or hundreds more before you judge them and maybe you'll learn a bit more on the way.

You compare them to other business, but I doubt that you just sign any contracts or give away thousands of dollars without reading the fine prints of those deals.
I wouldn't.

 

[Ryan N]

In case you haven't realized it yet then sites such as Slotocash is what you will find everywhere. All of them aren't that good though.
Do yourself a favour and take a look at a few, or hundreds more before you judge them and maybe you'll learn a bit more on the way.

You compare them to other business, but I doubt that you just sign any contracts or give away thousands of dollars without reading the fine prints of those deals.
I wouldn't.

Maybe I just got spoiled by ignition but all of their bonuses have no strings attached....you can even forfeit the bonus whoever you want....say your bonus is $100..they pay you in increments..and say they paid $57 of the rolling bonus to you already..you can simply forfeit the other $43 and then withdraw ur winnings along with the $57 they paid out to you already

so perhaps all the other casinos are like slotocash..but the first and only online casino i have played prior to sloto was jus a saint in comparison...maybe that is why i never even bothered with reading the terms...thought all casinos were as honest

i compare them to other entertainment venues...such as a restaurant, a bar or a movie theatre....if you order a drink....you don't have to read the fine print to know whether you are ordering a bottle or by the milliliter

 

[Jono777]

The quoted party on the post quoted, declined to comment further in this thread.

(well just one more, see below )


Glad to see my clairvoyance paid off once more