sloto cash crazy terms...closed account

[marcsudbury]

been avoiding sloto since weird things were happening. got a welcome play coupon for 200% the other day. decided id give it a go..went to chat which was soooo slow..here is that chat..and yes that says 105x playthrough.


Please wait for a site operator to respond.

You are now chatting with 'Kesha'

Kesha: Welcome to our live chat service. How may I help you today?

marcsudbury: hi there i just redeemed 200welcomeback coupon and it conditions i see it says some real series video slots are excluded but doesnt list which ones.

marcsudbury: in its conditions it says that

Kesha: Thank you for bringing this to our attention.

Kesha: I will be more than happy to assist with your query.

Kesha: You would need to click n them to confirm which ones are.

marcsudbury: excluded doesnt click

marcsudbury: and two other questions...is there a max cashout and what is the playthrough for this coupon?

marcsudbury: i think the excluded games are the progrssive ones shopping spree 2 and jackpot pinata

marcsudbury: just need you to confirm this please

marcsudbury: hello?

Kesha: Please allow me less than a minute to look into that for you.

marcsudbury: ok

Kesha: The play through is 105.00 times and there is no limit n the cash out amount.

marcsudbury: 105x playthrough?

marcsudbury: your 300% coupon is 45 times

marcsudbury: are you sure 105?

marcsudbury: does that sound like a welcome back player bonus?

marcsudbury: sounds like we want to close your account with us insult to me

Kesha: That coupon is 105 times but the advantage is, you have no max cash out.

marcsudbury: fyi im posting this chat on casino forums when im done

marcsudbury: that is robbery and a joke lol the advantage is no max cashout? lol

marcsudbury: funiest thing i have heard

marcsudbury: ok then id like to close my account here

Kesha: I understand how you feel.

Kesha: I will have that done for you shortly.

marcsudbury: ty so close my account please and no more emails or mail

 

[Nicola]

I think the most I have ever done was x80 (Golden Palace with a 400% welcome bonus) back in 2005 (before I understood what wagering was)

Anything greater than x40 I wouldn't bother with these days. Even if I was desperate and banned from every other casino, I would never take on a mammoth x105!

 

[marcsudbury]

The thing that made me laugh was the advantage of no max cash out lol with my 100 deposit that's over 30k playthrough. And I never got answer on what games were not permitted. Oh well their loss...

 

[Jasminebed]

That might be acceptable for a free chip, but hardly for a deposit bonus. Pretty sure all of Sloto's bonuses larger than 100% are non-cashable to boot!

Insult bonus indeed!

 

[pobeda]

that made my day )) i had a great laugh of that welcome bonus and i feel it for you. Just a day ago, after I finally was able to get them to close my account, I received this kind email

"Thanks a lot for your email.

I was notified about this system glitch and we have rectified.

Payment times have also been rectified and overhauled. I invite you to give us one more try as I am very confident you won’t experience any further delays with payments.

I am willing to give you a VIP comeback chip if you are interested.

I apologies for the trouble caused with the unsubscribed.

I wish you a very nice weekend,"

So I guess I would get same awesome VIP comeback chip lol with "no way to make play trough", but with great advantage of no limit cashout

And of course, the person who sent me this email is the most honest human in the world. I should just trust that all the issues were resolved and everything great in a world of slotocash.
Thank you for sharing, I did right thing by closing that account

 

[pobeda]

Anything greater than x40 I wouldn't bother with these days. Even if I was desperate and banned from every other casino, I would never take on a mammoth x105!

I would not even go for X40 no matter of conditions. This is waste of time and money. Reminds me long time ago (don't remember casino name, but it was RTG) I got multiple emails "deposit 20 and play with 1000")) with max withdrawal i believe 10X or 15X and play trough 30X. what the point lol?

 

[chuchu59]

105 X wagering! Non-cashable bonuses. Sloooow pay but improved slightly recently. Unknown excluded games which is ridiculous. I used to think Slotocash was giving JC and CW a run for the money as far as bonuses were concerned. The support staff had the cheek to claim the advantage would be no max cashout. Ha!

 

[Dinahnana]

With RTG software even with a 30x wagering requirement makes it nigh on impossible to achieve cashout status. Anything over that and the casino is just playing with you. I think the last time I saw a chip with over 100x wagering was at Cool Cat when I first started playing online and I had no idea what wagering meant much like Nicola.
105x is ridiculous wagering term. Come on even in the slim even you win a RJ you probably still wouldn't be able to make wagering. Total joke.

 

[spintee]

I nether seen that much, Thats serious spinning, Not even free bonus anyehere I have seen has that much pt, Unless you hit a jp or big time win you not a chance in hell, But I guess that you can not even play jp, I think thats the reason I not play there due to high wagers, I certainly will not bother even looking from now on

 

[JGGINNB]

What to do in this situation ( i.e. Slotocash bonus terms)

I know we're talking about how ridiculous the play through requirements are for this unfortunate player at the Slotocash RTG casino. but what I find a bit more disturbing is that they are an accredited casino on here and no one had addressed this topic with them. I'm just curious, I haven't had to post any complaints yet about a casino and their bonus terms, but how exactly should this have been handled if the member were seeking help from Casinomeister? I'm sure I could find the answer on here if I looked it up, but I'm being lazy and wondered if someone could answer off the top of their heads Thanks everyone! Hope all the dads out there had a great Father's Day yesterday!

 

[chuchu59]

I know we're talking about how ridiculous the play through requirements are for this unfortunate player at the Slotocash RTG casino. but what I find a bit more disturbing is that they are an accredited casino on here and no one had addressed this topic with them. I'm just curious, I haven't had to post any complaints yet about a casino and their bonus terms, but how exactly should this have been handled if the member were seeking help from Casinomeister? I'm sure I could find the answer on here if I looked it up, but I'm being lazy and wondered if someone could answer off the top of their heads Thanks everyone! Hope all the dads out there had a great Father's Day yesterday!

Yes, the terms may be crazy but as far as they are concerned this could be 100,000x playthrough and the accreditation status wont be affected.

Yeah, I had a great Father's Day yesterday. My wife and son celebrated with me and even my dog came and licked me for several minutes after my wife told her to 'kiss papa'.