- Joined
- Aug 27, 2008
- Location
- The biG Eu
Played skyvegas yesterday. Deposited through Skrill. Hit decent and went to withdraw 300 back to skrill.
Was pending 24 hours then my withdraw was placed back in my account. Went to live support. They said
they do not support withdraws back to Skrill. I said that is not what you help pages say. CS did not believe
me until I showed them the below link :
he said that info is out of date and to ignore it.
Not sure why I should ignore a clearly labeled page. Anyhow I asked if I can withdraw back to paypal
he said yes just add it. But then I told me only way to add paypal is to deposit with paypal and withdraw
the lot again. He could give no guarantee when the withdraw would be processed and was kind of OK
paypal would work.
Utterly useless. So have to fund my paypal now then deposit only to withdraw the whole lot again.
Will get my money out then never return. I hate this crap from casinos with out of date info.
Worse I spoke to CS around lunchtime today asking when the withdraw would be processed. The lady told me
all looks good and it will be within 24 hours. No mention that they dont allow skrill to withdraw to (even though they accept skrill deposits)
And no email came advising me that they had reversed the funds (without my consent) back into my account.
Terrible service from what i thought would be hassle free seeing as they are a huge company.
Rant over
Was pending 24 hours then my withdraw was placed back in my account. Went to live support. They said
they do not support withdraws back to Skrill. I said that is not what you help pages say. CS did not believe
me until I showed them the below link :
You do not have permission to view link
Log in or register now.
he said that info is out of date and to ignore it.
Not sure why I should ignore a clearly labeled page. Anyhow I asked if I can withdraw back to paypal
he said yes just add it. But then I told me only way to add paypal is to deposit with paypal and withdraw
the lot again. He could give no guarantee when the withdraw would be processed and was kind of OK
paypal would work.
Utterly useless. So have to fund my paypal now then deposit only to withdraw the whole lot again.
Will get my money out then never return. I hate this crap from casinos with out of date info.
Worse I spoke to CS around lunchtime today asking when the withdraw would be processed. The lady told me
all looks good and it will be within 24 hours. No mention that they dont allow skrill to withdraw to (even though they accept skrill deposits)
And no email came advising me that they had reversed the funds (without my consent) back into my account.
Terrible service from what i thought would be hassle free seeing as they are a huge company.
Rant over