On 15-6 I was playing on royal panda. I just deposited 50 euro and was playing bonanza. All of a sudden site crashed and tried to login and it said my account was closed. I went on chat asking what happened?. They said because ive made gambling addicition comments on chat they had concerns and my account was under review. Note: ive went on chat that day and told them I self excluded myself on Leovegas a while ago because of gambling problems int the past. And was wondering if the selfexclusion would reflect royal panda aswell as they are sister websites with same license and platform. They then asked me if i wanted to close my account aswell? I said no and played and deposit that night. Now im closed saying its because of the comments of gambling addiction. But in fact the selfexclusion would had been reflected on the royal panda account but it did not. There for I should never been allowed depositing or playing on royalpanda. But I did. And now they found out there own mistake and closed my account. But I should get my money back of my account and my deposit refunded. But royal panda is denying me my refund. Even not paying my money left on my account. I did myself a investigation asking leovegas if my self exclusion would be reflected on royalpanda. They assured me if i was blocked on LV, RP would be blocked aswell. Ive used same adress, email etc. It didnt happen, i could still play for weeks on royal panda. Its a failure. I want my refund. Help