Rizk not honouring 50EUR bonus card

Mr Shine

Newbie member
PABnononaccred
Joined
Oct 30, 2012
Location
UK
Rizk has a bonus card promo on: these are the full T&Cs

TERMS AND CONDITIONS
This promotion runs between 15/02/22 and 01/04/22.
This promotion is split in two as follows:
Weekday Breakfast Cards – every Tue, Wed, Thu 03:00 – 09:00 CET
Weekend Party Cards – every Fri, Sat, Sun 20:00 – 02:00 CET


To participate:

Play on Rizk Blackjack 1 and collect the Breakfast cards to win cash prizes.
During the promotion period random bonus cards of a value from €5 to €100 will be placed in each shoe.
If you are dealt the random bonus card, you will win the cash prize associated with it.
Your prizes will be available immediately and can be claimed from your Rewards.
The time format in this document is CET.
You can win a maximum of 3 bonus cards daily.

Gameplay outside the promotion period is not valid.
Gameplay via any device (desktop, mobile, tablet) qualifies for this promotion.
Only real money counts towards this promotion.
In case of any discrepancy between the English Terms & Conditions, and any other language, the English version prevails

I got a 50EUR bonus card on Thursday morning, it didn't get credited, I complained, and finally got this email today.


Hi -------

We are sending this in regards of the promotion.

Our team has double checked and unfortunately this promotion is not available for UK players. We hope you understand as if there is anything else you may always contact us.

Hope this information finds you well.

Best regards,
Dewi
Rizk Customer Service.

At no point in the terms does it state it's not for UK players.
 

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