So guys, after a massive recent downfall I realise that I am a compulsive gambler. Have been getting all casino accounts closed and trying to make the temptation less so I dont damage my life anymore than I already have. This was the chat with them at rey8:
me: hello i would like to terminate my account, i am a problem gambler
George.: Good morning, welcome to Rey8
George.: I understand that you would like to clos your account as you have issues with gammbling is that correct?
me: it is yes
George.: I can help you with that, I will close the account for you.
me: thanks
*about 15 mins with no reply*
me: ????
George.: Before closing the account is there anything else I could help you with todaY?
me: nope nothing
me: i want it closed so what else would you be able to help with?
*10 mins with no reply*
me: ??????
me: wow, you guys are making it impossible, iv admitted i have a problem, i shouldnt even be logged into a casino because its part of my addiction and still very tempting, and you take 20 mins+ and my account is still not closed
Online support is currently unavailable.
So theres that, I openly admitted that I am a gambler with a problem. They had all my account details there as its a playtech which you get the live support for direct in your account. The guy in fact stalled when he said "Before closing the account is there anything else I could help you with todaY?". What else would he be able to help with? you can tell it wasnt an automated message because the Y is caps typo. It point to me that he was implying that I should ask for a special bonus or something.
Instead of closing my account when I specifically asked him which should be taken seriously and closed in a few mins hes stalled, taken over 20 mins and then ended the chat window
me: hello i would like to terminate my account, i am a problem gambler
George.: Good morning, welcome to Rey8
George.: I understand that you would like to clos your account as you have issues with gammbling is that correct?
me: it is yes
George.: I can help you with that, I will close the account for you.
me: thanks
*about 15 mins with no reply*
me: ????
George.: Before closing the account is there anything else I could help you with todaY?
me: nope nothing
me: i want it closed so what else would you be able to help with?
*10 mins with no reply*
me: ??????
me: wow, you guys are making it impossible, iv admitted i have a problem, i shouldnt even be logged into a casino because its part of my addiction and still very tempting, and you take 20 mins+ and my account is still not closed
Online support is currently unavailable.
So theres that, I openly admitted that I am a gambler with a problem. They had all my account details there as its a playtech which you get the live support for direct in your account. The guy in fact stalled when he said "Before closing the account is there anything else I could help you with todaY?". What else would he be able to help with? you can tell it wasnt an automated message because the Y is caps typo. It point to me that he was implying that I should ask for a special bonus or something.
Instead of closing my account when I specifically asked him which should be taken seriously and closed in a few mins hes stalled, taken over 20 mins and then ended the chat window