I still don't understand why transfer to closed accounts are not rejected by c2p.
That's really a very good question, because i've never heard that this happens on any another e-wallet!
I still don't understand why transfer to closed accounts are not rejected by c2p.
I had a similar problem with one of the Fortune Lounge casinos. I closed my c2p account, informed FL that I had done so, they still sent my withdrawal there. To their credit, they paid me by cheque afterwards. I still don't understand why transfer to closed accounts are not rejected by c2p.
It looks like, that he don't want to find a solution!
He only told me, that he can't make a reversal, because it's just send to click2pay!
I got now really problemns, because i've lost now about €550.- and this is nearly 1 month of work for me, so i can't pay some bills, because i've trusted them, but that was a very big error!
I went to look again in my quicktender and the money is now in there and processing. However if they did not make this error It would be in my bank now or tomorrow.I was counting on this money to pay some bills and now have to wait close to a week to get this in my bank. This whole thing really took the wind out of me since I never expected this to happen again.But I am glad that they are looking in to why this happened and I will post further updates when I hear from them again.
he told me to put all the money back in to the casino from click2pay and he will then send it to me the way they originally was suppose to.
It happened to me once after changing my deposit method from click2pay to neteller. First Web did sent funds to my closed click2pay account and I never was able to get it out there.
should complain to the German authorities, or take Click2Pay to court over the missing money
Well...I was not motivated enough to tell the court where exactly those funds were from...
But that doesn't hapopen so, as i mentioned before, because there was not any problem from the side of my bank and as i said before, even IF my bank would deny this transcation, click2pay couldn't see this directly, because this takes a minimum of 2 working days and not only 1 minute, but this was the fact, that they've closed my account directly, after i've made my deposit!rivalfan has a different problem. It seems that Click2Pay have forwarded deposits using their connected account system, but the connected accounts have NOT forwarded the funds to Click2Pay, and thus Click2Pay have lost money. The easisest way for Click2Pay to do this is to seize the withdrawal from JF to cover it, but this means that rivalfan may well not have actually lost anything, as they will not have "lost" money that they thought they had moved through Click2Pay to the casinos, as it seems to have been denied by the banks.
I just made a QT wd request, hopefully it goes through fast.
Just an update - < 24 hrs for them to pay QT...no docs, nothing.
That's great, how did you originally deposit...what method ?
Glad to hear, that at least your problem is now solvedThe situation is resolved and they made sure they had it quickly in my quick tender account.