I went to use a coupon today at all star slots and it was rejected. I haven't use a coupon there in a while but funds are low this week and would have enjoyed the a little extra. Here is a copy of the chat I had with support.
You are now chatting with 'Natasha'
Natasha: Hello, how are you today?
barbara duffy: my coupon BIGJACKPOT60 was rejected. can you please tell me why
barbara duffy: hi
Natasha: Ok this coupon is actually subject to status
barbara duffy: what does that mean
barbara duffy: how do u get status..lol
Natasha: that these are subject and only work in specific accounts
barbara duffy: i can ask how come but i dont think I'll get an answer
Natasha: If you wish to be able to use these coupons you need to send us an email and we can pass this to the promotions teams for you
barbara duffy: thank for your time
barbara duffy: bye
Natasha: Your welcome take care
barbara duffy: u2
WTF... it says nothing on their website about status. Has this happened to anyone else? For me to send and email to promotions is to much of a bother and to many other casino's to chose from.
You are now chatting with 'Natasha'
Natasha: Hello, how are you today?
barbara duffy: my coupon BIGJACKPOT60 was rejected. can you please tell me why
barbara duffy: hi
Natasha: Ok this coupon is actually subject to status
barbara duffy: what does that mean
barbara duffy: how do u get status..lol
Natasha: that these are subject and only work in specific accounts
barbara duffy: i can ask how come but i dont think I'll get an answer
Natasha: If you wish to be able to use these coupons you need to send us an email and we can pass this to the promotions teams for you
barbara duffy: thank for your time
barbara duffy: bye
Natasha: Your welcome take care
barbara duffy: u2
WTF... it says nothing on their website about status. Has this happened to anyone else? For me to send and email to promotions is to much of a bother and to many other casino's to chose from.
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