Regarding Virtual Group of casinos!

hansi007

Dormant account
Hi Bryan

In your latest news letter I can read about an opening regarding the Virtual Group:
"VIRTUAL CASINO GROUP
Good news for those of you getting the runaround or being stonewalled by any casino hosted by the Virtual Casino group. An arbitration agreement is forthcoming between me and the general manager. Details will be posted this next week sometime. What this means for you (the player) is that if you have a grievance with this casino group that is unsolved by their customer support center, I'll have access to the top level of management. And if you have a legitimate complaint, it will be heard"
...do I have to post my legitimate complaint again...or what?

Looking forward to hear from you.

Have a nice weekend,

Kind regards "hansi007"
 

Casinomeister

Forum Cheermeister
Staff member
As soon as this solidifies a bit more, I'll have them look at it. I still have your complaint.
 

Casinomeister

Forum Cheermeister
Staff member
This will probably solidify by the end of this week. I have many things on the stove right now.
 

hansi007

Dormant account
Hi again Bryan

How goes with the group - are the still in business?

Kind regards Jesper/hansi007
 

hansi007

Dormant account
Hi again

Thanks for trying - I have posted my complaint again and I hope you can understand it. Im still no good in english.

Regards "hansi007"
 

Casinomeister

Forum Cheermeister
Staff member
Hi Hansi007,

I just returned from London and will be getting to this today.
 

Casinomeister

Forum Cheermeister
Staff member
Let's see what the mail brings us today.
 

Casinomeister

Forum Cheermeister
Staff member
Ich weiss es nicht...

ich muss schauen...
 
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