- Joined
- Nov 15, 2008
- Location
- San Diego, CA
I was honestly surprised by the way JC treated myself and my friend that i advised to play at this casino. Just wanted to share and ask for your opinion.
I was playing there for a while, never had a problem or issue. So, i have very close friend, he is new to online casinos and actually not really a computer geek Also, his English (reading or writing) is not very good. I was visiting him a couple weeks ago, had my laptop with me and wanted to show him the casino.
Now, first thing I did, I went to live chat and ask rep it that's ok to do it, since i am on his IP address. He clearly stated it was fine and I will not get any kind of problems.
So, I made small deposit and played a little bit to show him games.
Just today, he decided to open an account and made a deposit. JC declined to give me referral bonus based on terms that accounts linked. I spoke to someone Kizzy (terrible support) and then supervisor Nekisha, both of them just repeatedly said i violated terms. In fact, they both saying he did not deposit and that just not cool, since he deposited 100 and claimed 100% WELCOME bonus.
Honestly, I dont really care about 50 dollars bonus, but in a matter of pricipal, apparently they would rather lose 2 players then stop arguing about 50 dollars bonus that i would most likely lose in 2 minutes.
I did close my account, because really did not like they approached this situation. Of course, there plenty of places to play. I never had a single issue with JC and was really shocked they made such a big deal from this minor issue.
Just wanted to ask your opinion, if I overacting and something..
See the Casinomiester Jackpot Capital review here
I was playing there for a while, never had a problem or issue. So, i have very close friend, he is new to online casinos and actually not really a computer geek Also, his English (reading or writing) is not very good. I was visiting him a couple weeks ago, had my laptop with me and wanted to show him the casino.
Now, first thing I did, I went to live chat and ask rep it that's ok to do it, since i am on his IP address. He clearly stated it was fine and I will not get any kind of problems.
So, I made small deposit and played a little bit to show him games.
Just today, he decided to open an account and made a deposit. JC declined to give me referral bonus based on terms that accounts linked. I spoke to someone Kizzy (terrible support) and then supervisor Nekisha, both of them just repeatedly said i violated terms. In fact, they both saying he did not deposit and that just not cool, since he deposited 100 and claimed 100% WELCOME bonus.
Honestly, I dont really care about 50 dollars bonus, but in a matter of pricipal, apparently they would rather lose 2 players then stop arguing about 50 dollars bonus that i would most likely lose in 2 minutes.
I did close my account, because really did not like they approached this situation. Of course, there plenty of places to play. I never had a single issue with JC and was really shocked they made such a big deal from this minor issue.
Just wanted to ask your opinion, if I overacting and something..
See the Casinomiester Jackpot Capital review here