Reel Spin giving it a go - Baptism Postponed

[MisterBJ]

Becareful playing BJ on Betonsoft. It has one of the most streaky i've ever seen...

 

[Pocketdiggers77]

I think he may have meant BetSoft, which is distinct from BetOnSoft, and I'm not aware of any sportsbooks using BetOnSoft, but I know there are sportsbooks using BetSoft. Easy thing to confuse.

I did confuse the two. Good catch and my apologies. Betsoft has very buggy blackjack, so bad you can tell if you are going to win or lose a blackjack hand by the pause after you take a hit. Betonsoft BJ and VP is just painfully slow.

 

[davematt]

I tried to withdraw $90 dollars told min is $100 ,then I am in uk so have to pay fee etc I suppose ,that is a bit wrong IMO - I closed my account as I don't agree with the withdrawal system it sucks. and the site does not look like a gaming site. looks like kids site for games

 

[AffCash]

Hi davematt,

As stated before, there is a limitation with the software that only allows a min withdrawal of $100. We are currently waiting on the software company for a fix.

And what fee for UK players are you referring to?

Cheers,
Nick

 

[aletakmoore]

Never so frustrated in my whole life...

I've read some of the other posts (not all) so if I'm repeating someone else's I apologize.
But after my experience with Reel Spin, I now have the tolerance threshold of your average two year old on a red cordial bender. Joined up, deposited along with my bonus.
Worst mistake ever!!! Couldn't go two spins without an internal flash error. Talked to chat, as usual they advise: update flash player. Did that. Didn't help. Cleared cookies AGAIN, did a reg clean, drive wipe...waxed the kitchen floor, whatever I could think of. Didn't help. No...wait, now I can have FOUR spins without a flash error. Reloaded the casino. Turned off firewall. Reloaded again. OMG...Five spins. I'm giddly with success. I wonder if anyone realizes how long it takes to get rid of $50 five spins at a time! Nervous Breakdown continues..damage estimate to follow..
Won't be playing here again.

 

[Nifty29]

I've read some of the other posts (not all) so if I'm repeating someone else's I apologize.
But after my experience with Reel Spin, I now have the tolerance threshold of your average two year old on a red cordial bender. Joined up, deposited along with my bonus.
Worst mistake ever!!! Couldn't go two spins without an internal flash error. Talked to chat, as usual they advise: update flash player. Did that. Didn't help. Cleared cookies AGAIN, did a reg clean, drive wipe...waxed the kitchen floor, whatever I could think of. Didn't help. No...wait, now I can have FOUR spins without a flash error. Reloaded the casino. Turned off firewall. Reloaded again. OMG...Five spins. I'm giddly with success. I wonder if anyone realizes how long it takes to get rid of $50 five spins at a time! Nervous Breakdown continues..damage estimate to follow..
Won't be playing here again.

To be fair, it appears to be an error at your end on your PC, which you can't really blame the casino for.....if it was the software, I expect we would have seen multiple complaints of the same nature by now.

What OS are you using? AV? Firewall? Some techies here might be able to assist.

Also, have you tried the flash browser based version?

 

[aletakmoore]

Not called Nifty for no reason.

::

To be fair, it appears to be an error at your end on your PC, which you can't really blame the casino for.....if it was the software, I expect we would have seen multiple complaints of the same nature by now.

What OS are you using? AV? Firewall? Some techies here might be able to assist.

Also, have you tried the flash browser based version?

Using Windows 8 with the standard windows firewall (turned off for installation)
and yes, even the flash browser did the same thing.
Normally I would assume this problem was caused by my crappy old desktop.
Problem is, in 8 years of online gambling...I've never had this problem before.
And I've had some Really crappy computers.
That being said..if anyone has any suggestions (aside from throwing it out the window, which I've already heard) I'd be glad to hear them

 

[mattsgame]

::

Using Windows 8 with the standard windows firewall (turned off for installation)
and yes, even the flash browser did the same thing.
Normally I would assume this problem was caused by my crappy old desktop.
Problem is, in 8 years of online gambling...I've never had this problem before.
And I've had some Really crappy computers.
That being said..if anyone has any suggestions (aside from throwing it out the window, which I've already heard) I'd be glad to hear them

Could you tell us what browser you are using and what version of flash player you are using? (you can check that

You do not have permission to view link Log in or register now.

)

 

[aletakmoore]

Could you tell us what browser you are using and what version of flash player you are using? (you can check that

You do not have permission to view link Log in or register now.

)

Browser; IE8 and newest version (number escapes me right now) of flash downloaded from adobe.
I have considered using my desktop as a gigantic paperweight, but am moving soon, and don't want to upgrade til after the new house is built. It's amazing that I can't get a computer to survive a 'professional' mover, but I once moved a desktop in a wheelbarrow (don'tat me, I know, I know) to no detriment at all...go figure

 

[mattsgame]

Browser; IE8 and newest version (number escapes me right now) of flash downloaded from adobe.
I have considered using my desktop as a gigantic paperweight, but am moving soon, and don't want to upgrade til after the new house is built. It's amazing that I can't get a computer to survive a 'professional' mover, but I once moved a desktop in a wheelbarrow (don'tat me, I know, I know) to no detriment at all...go figure

Uninstall flash player from control panel/remove programs.

If you must use IE cool try upgrading it to 10

You do not have permission to view link Log in or register now.

Once you have updated IE jump onto the adobe website

You do not have permission to view link Log in or register now.

and re download flash 11.

In the release of IE9 Microsoft changed a bit to keep up with Chrome and Fire Fox. Let me know if this works, as its not all doom and gloom if it doesn't.

 

[joepits]

you need to deposit to cash out

So I was lucky enough to make the WR and now i have $111. Turns out the minimum withdrawal for check is $350...sooo I am told I have to deposit $21 and then withdraw the $121 minus a $9 fee. Not a bad deal I guess.

Just didn't see anything about a minimum for the check. I was hoping to make out with $75 after the $25 fee...It was pending in my cashier even though I sent in my documents 2 days ago, So i went to live chat and they told me about the minimum being $350.


So to summarize, the only way to cash out $100 is with paymycard, and for that they require you to deposit the minimum ($21). So i Just have to wait to load my card and hope it works here.

 

[KasinoKing]

Decided to take the plunge too!

Not played BetOnSoft for a long while - but I certainly don't remember it being as crap at this!
(Apart from the awful and hard to see red "dot matrix" text they use for the coins, bet & message info)

I went to Alpha Squad first, 60c spins and hit the free-spins on my FIRST pull!
Won $14.24 from 6 free spins, which was very nice.
But what was not nice is how long it took and the stupid display at the end

Is there any way to speed the slots up so you don't have to sit through 12 tiny wins being highlighted one at a time for about 2 seconds each, while you grow a beard?
I only had 6 free-spins - but the time it took, it felt like 50!

Also, when you click on "OK" the game seems to re-load from scratch, instead of just going back to the reels...

And WTF is with the "Coins" display on the end screen?
This is your total bank balance and has NOTHING whatsoever to do with the free-spins you just had.

 

[aletakmoore]

Uninstall flash player from control panel/remove programs.

If you must use IE cool try upgrading it to 10

You do not have permission to view link Log in or register now.

Once you have updated IE jump onto the adobe website

You do not have permission to view link Log in or register now.

and re download flash 11.

In the release of IE9 Microsoft changed a bit to keep up with Chrome and Fire Fox. Let me know if this works, as its not all doom and gloom if it doesn't.

Sorry, should have mentioned I'm operating on XP, which won't run IE 10. what should I do now? Any help greatly appreciated. I must say though, the only problems I've ever really had at other casinos are the occasional REALLY slow tournament; which I gather is not uncommon; that being said, anything that would tighten the screws so to speak, would be received with thanks

 

[KasinoKing]

Sorry, should have mentioned I'm operating on XP, which won't run IE 10. what should I do now?

I'm running my laptop on XP and I use ie8 too - no problems here.
But I'm using the download version of the casino - are you using the instant play?

KK

 

[aletakmoore]

I'm running my laptop on XP and I use ie8 too - no problems here.
But I'm using the download version of the casino - are you using the instant play?

KK

Bit of a download fan myself KK...they never seem to have the games I want on Flash.
How's XP for gaming on a laptop? I'm thinking of getting one, in a wheelchair right now..but circling the drain will be bedridden soon, and I'm planning on going out with a cigarette in one hand, coffee in the other and free spins on my screen!

 

[KasinoKing]

How's XP for gaming on a laptop? I'm thinking of getting one, in a wheelchair right now..but circling the drain will be bedridden soon, and I'm planning on going out with a cigarette in one hand, coffee in the other and free spins on my screen!

Oh... that doesn't sound good
But enjoy it while you still can, eh?

If by "gaming" you mean video games - I don't know, cos since I discovered online casinos I hardly played any games on my computer!
I occasionally have a little go on MiniClip.com or a tower defence game, but that's about it.

Cheers,
KK

 

[cindie7777]

I don't understand how US players could be bitchin about this casino's software with the very few choices we have I'm thankful for something besides RTG which I have always hated. I play at the Genesys Group and I only have that flash problem on certain video slots I'm running old ass XP and have slow internet problems all the time. I just signed up at this new REEL SPINS haven't played yet so I don't have an opinion on this casino just happy happy its not RTG.

I also want to mention how thrilled I am with the new Intertops Casino :yahoo: Intertops is the most trustworthy casino I have ever dealt with. I miss Microgaming of course anybody know if we will ever be able to play that software again?

 

[mattsgame]

Sorry, should have mentioned I'm operating on XP, which won't run IE 10. what should I do now? Any help greatly appreciated. I must say though, the only problems I've ever really had at other casinos are the occasional REALLY slow tournament; which I gather is not uncommon; that being said, anything that would tighten the screws so to speak, would be received with thanks

I think I might have missed something. Are you playing the download version or the flash version? Some of your posts indicate its the download version.

Instead of de railing this thread, you are welcome to pm me and we can try and work it out for you

 

[Aaron21873]

I am running windows 7 home premium and flash is current IE10is current explorer version but I use fire fox and have it set as default browser and current on flash there as well and I also have flash crash issues with bet on soft games most notably lucky leprechaun but occassional crashes on other games. I do notice when i play flash games I have 2 flash programs showing in my task control panel however both are the same version for fire fox if anyone figures out the crashing fix please let me know Thanks!

 

[SlotMonster]

My withdrawal

Just a quick update: my new card will be ready tomorrow.
Then I need to deposit some money into the casino, so I will be able to use it for withdrawal.

 

[KasinoKing]

Just a quick update: my new card will be ready tomorrow.
Then I need to deposit some money into the casino, so I will be able to use it for withdrawal.

I would like to take the special CM bonus - but I'm not going to deposit until they get Neteller on board.
If I use my debit card it has to get exchanged from £ to $ on the way in, and back again on the way out!
(My Neteller A/C is in $)

KK

 

[SlotMonster]

Documents sent, waiting for approval.

 

[MisterBJ]

Why is this casino asking for the last 4 digits of social security # in order to make a deposit? I'm trying to make a deposit. I'm not trying to apply for a home loan.

 

[silcnlayc]

Still waiting

I tried signing up last week but was denied because of the security questions. I failed answering a question that had no right answer. The choice none of the above was not a choice and allother choices were wrong.

I mentioned this to the casino but so far...I have not been approved to deposit. I explained to them why I failed the security test and told them they need to add this choice. Hope others that fail also tell htme why.

Not real impressed so far...
.

 

[SlotMonster]

Just to inform you that my payout has been processed and on its way.
Hope to see the money sitting in my account soon