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nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
Took part in the 200% sports bonus offer with them, and i must say it's one of the worse designed sports betting sites I've ever come across. Im looking for the 2016 outright euro winner and it can't be found, I've sports gambled for over 15 years and know how to get round a site but this is just ridiculous.

I went on live chat asked them to provide a link, and all i got was a support staff who didn't have a clue what I'm on about, explaining it will show after it's settled? I said after france game is settled, he/she said it would be settled soon :what::what:

How can support chat not know about the biggest betting market going on.

All in all i wish i never took part and bet elsewhere. Cause right now i can't een bet on euro 2016 winner!
 
still cant find the market, can someone help me find it as im puzzled

They don't do outright winners

Support Freddy: Welcome to our LiveChat support. I'm happy to assist you in either English or Swedish.
23:10Support Freddy: Hi Alexander
23:10Alexander: Hello, I just asked one of your co workers about betting
23:10Alexander: i.e how to bet on the winner of the Euro 2016 tournament
23:11Support: okey?
23:11Alexander: All it's showing is individual matches?
23:11Alexander: So how can I pick a winner of the tournament, or do you not have that option available?
23:12Support Freddy: You can only bet on the individual matches unfortunally
23:13Alexander: ok cool, not to worry. Thanks for now, bye!

Sorry :thumbsup:
 
finally live chat say they don't have a market for it, what a joke. cancelling bonus never using this site again, it's a disgrace to the sports betting industry.
 
Took part in the 200% sports bonus offer with them, and i must say it's one of the worse designed sports betting sites I've ever come across. Im looking for the 2016 outright euro winner and it can't be found, I've sports gambled for over 15 years and know how to get round a site but this is just ridiculous.

I went on live chat asked them to provide a link, and all i got was a support staff who didn't have a clue what I'm on about, explaining it will show after it's settled? I said after france game is settled, he/she said it would be settled soon :what::what:

How can support chat not know about the biggest betting market going on.

All in all i wish i never took part and bet elsewhere. Cause right now i can't een bet on euro 2016 winner!

Highlighted part just about sums up my option about most support

I got the offer but unless your a sports person its pointless with all the rules, Or got some spare change to to have have a a bet on somthing like 600-1 but if you canot find shit to bet on or like goatwack said they do not do individual betting? what bloody use is that
 
Please don't make a fuss about nothing: nutnut, if your a sports fan, and want rto take up an offer, next time maybe check first if the site has interesting bet options for you? that would have avoided this complaint, if you can really call it that.

Redbet is a great Casino, and additionally they offer Sports and Poker on the side, now i never heard complaints about it before, but sometimes i think it's all some members here do nowadays...complain, complain and complain some more: if you have enough time to complain, you also have enough time to READ the rules before u take a Bonus, and CHECK the site for Games and in case of Betting and Poker, the Tables, Odds etc...

Casinomeister is a place to wisen up, you cant be a member here and not read stuff, use the available info to save yourself hassles, and also to save other members and reps from reading crappy complaints all the time.. (nutnut this is not just personal to you, i just think it has been too much for 2016 already) If you are an experienced member, it means you should have learned enough, and so for Sports you go to a Bookie, and for Casino your best served in a site that focuses on that part, pretty simple.\

Now instead of nagging and whining on the forums, why not approach the REP first, and see if there's room for improvement instead? That's the way to go. no one is served by negativity, unless it's really in it's place, it should be avoided: you'll be surprised how much operators value solid input, from players, and if all players would be/act like that, or at least the longer time players/CM and other forum members, the whole atmosphere would improve, which also would result in Casino's coming here happily, and being able to focus on fun stuff, like competitions and such.

Rant over/
 
Please don't make a fuss about nothing: nutnut, if your a sports fan, and want rto take up an offer, next time maybe check first if the site has interesting bet options for you? that would have avoided this complaint, if you can really call it that.

Redbet is a great Casino, and additionally they offer Sports and Poker on the side, now i never heard complaints about it before, but sometimes i think it's all some members here do nowadays...complain, complain and complain some more: if you have enough time to complain, you also have enough time to READ the rules before u take a Bonus, and CHECK the site for Games and in case of Betting and Poker, the Tables, Odds etc...

Casinomeister is a place to wisen up, you cant be a member here and not read stuff, use the available info to save yourself hassles, and also to save other members and reps from reading crappy complaints all the time.. (nutnut this is not just personal to you, i just think it has been too much for 2016 already) If you are an experienced member, it means you should have learned enough, and so for Sports you go to a Bookie, and for Casino your best served in a site that focuses on that part, pretty simple.\

Now instead of nagging and whining on the forums, why not approach the REP first, and see if there's room for improvement instead? That's the way to go. no one is served by negativity, unless it's really in it's place, it should be avoided: you'll be surprised how much operators value solid input, from players, and if all players would be/act like that, or at least the longer time players/CM and other forum members, the whole atmosphere would improve, which also would result in Casino's coming here happily, and being able to focus on fun stuff, like competitions and such.

Rant over/

I disagree.

I give both positive and negative feedback on casino experiences here in the open. That way others learn from those experiences. Isn't that what forums are supposed be about?

This place would be rather boring if only positive stuff gets posted and the negative bits are dealt with through private message. It would also give the false impression that online casinos / bookies don't make mistake or give a negative user experience because even the best of the bunch occasionally screw something up (take the Videoslots 3,500 free spin battle tickets promotion as an example).

Any decent casino rep will acknowledge negative criticism and deal with it in the open.
 
That is a pretty solid post, and i do agree that if you want to bet sports than go to a sports site, But at the same time why offer bets on sports if they got nothing to bet on, I mean if you have free voucher or a drink and they only done water than wahts the point,

Yes people have got to read terms more, No use complain after the fact, I moan but for good reason, But you also got to let other people say there say

Oh I got 2 tickets to the moon if any one interested, No terms but just not got a time and date £100 bargain

Please don't make a fuss about nothing: nutnut, if your a sports fan, and want rto take up an offer, next time maybe check first if the site has interesting bet options for you? that would have avoided this complaint, if you can really call it that.

Redbet is a great Casino, and additionally they offer Sports and Poker on the side, now i never heard complaints about it before, but sometimes i think it's all some members here do nowadays...complain, complain and complain some more: if you have enough time to complain, you also have enough time to READ the rules before u take a Bonus, and CHECK the site for Games and in case of Betting and Poker, the Tables, Odds etc...

Casinomeister is a place to wisen up, you cant be a member here and not read stuff, use the available info to save yourself hassles, and also to save other members and reps from reading crappy complaints all the time.. (nutnut this is not just personal to you, i just think it has been too much for 2016 already) If you are an experienced member, it means you should have learned enough, and so for Sports you go to a Bookie, and for Casino your best served in a site that focuses on that part, pretty simple.\

Now instead of nagging and whining on the forums, why not approach the REP first, and see if there's room for improvement instead? That's the way to go. no one is served by negativity, unless it's really in it's place, it should be avoided: you'll be surprised how much operators value solid input, from players, and if all players would be/act like that, or at least the longer time players/CM and other forum members, the whole atmosphere would improve, which also would result in Casino's coming here happily, and being able to focus on fun stuff, like competitions and such.

Rant over/
 
I disagree.

I give both positive and negative feedback on casino experiences here in the open. That way others learn from those experiences. Isn't that what forums are supposed be about?

This place would be rather boring if only positive stuff gets posted and the negative bits are dealt with through private message. It would also give the false impression that online casinos / bookies don't make mistake or give a negative user experience because even the best of the bunch occasionally screw something up (take the Videoslots 3,500 free spin battle tickets promotion as an example).

Any decent casino rep will acknowledge negative criticism and deal with it in the open.

There i must disagree of course.
Most rep's hate being in here reading all complaints all the time. There are the same old posted and there is conspiracy theories all over which is not needed.
That doesn't mean they are not decent.

Of course negative can be ok if it's constructiv and can lead to a change, but the same people moaning all the time is really just timeconsuming to read.

Of course it's ok to post about an issue but we could do that without being so damn negative and point them out as fools, and we are suppose to try and solve issues with the casinos first.
 
There a way to make even negative feedback positive, it's all in the approach, that said, i am not saying ALL members are continuously whinging and making 'complaints' i am saying thwt the amount of useless posts has increased SEVERELY over the past two years, and normally those postings should be reserved for the off topic forum part, like the attic or rant section.

Of course the negative aspects should be highlighted, but it's in the forum's rules, that first and foremost, it's the players responsibility to read everything carefully, both on the forum, and in the Casino's they visit, then approach a rep, if they have whatever issue, then, if that doesn't solve the problem (if actually is a problem,) they make a post.
Now, even if you are at that last point, the post can be made in an adult manner, and then the fellow members can use the information to their own good.

That's the proper way.
Think about any other situation that relates to this, i.e customer and business relations, and you may see my point...
 
There i must disagree of course.
Most rep's hate being in here reading all complaints all the time. There are the same old posted and there is conspiracy theories all over which is not needed.
That doesn't mean they are not decent.

Of course negative can be ok if it's constructiv and can lead to a change, but the same people moaning all the time is really just timeconsuming to read.

Of course it's ok to post about an issue but we could do that without being so damn negative and point them out as fools, and we are suppose to try and solve issues with the casinos first.

Isnt that reps job to sort out any negativity ? I sure If I ran a casino I would have a few reps sorting out issues good or bad,

No one called any body fool's, But there is many fools in the casino industry, 99 % of the reps are NOT fools and know the score so why not put that attention to CS and promo's is beyond believe.

I would want negative post so problems could be sorted,
 
There a way to make even negative feedback positive, it's all in the approach, that said, i am not saying ALL members are continuously whinging and making 'complaints' i am saying thwt the amount of useless posts has increased SEVERELY over the past two years, and normally those postings should be reserved for the off topic forum part, like the attic or rant section.

Of course the negative aspects should be highlighted, but it's in the forum's rules, that first and foremost, it's the players responsibility to read everything carefully, both on the forum, and in the Casino's they visit, then approach a rep, if they have whatever issue, then, if that doesn't solve the problem (if actually is a problem,) they make a post.
Now, even if you are at that last point, the post can be made in an adult manner, and then the fellow members can use the information to their own good.

That's the proper way.
Think about any other situation that relates to this, i.e customer and business relations, and you may see my point...

I thought that applied to the complaints section only :confused:

The OP made a post about the site navigation and that he could not make a bet on the Euro 2016 winner which turned out to be the case that you could not make such bet after all.
 
I am talking about complaints, and other issue's, and i stated clearly, that you, as a player, are responsible to check a site on T&C's for Bonuses and the works, or if your planning to take up a Sports or Poker Bonus, if there are the Betting options you need, or if you are getting the odds you expect and/or feel comfy with. That's all.

And you could also see i wrote that i am not as much attacking nutnut, i actually think he's a fine chap in general, but i am 'criticizing' the general manner, in which a lot of our members seem to think it's cool to post in..
 
There a way to make even negative feedback positive, it's all in the approach, that said, i am not saying ALL members are continuously whinging and making 'complaints' i am saying thwt the amount of useless posts has increased SEVERELY over the past two years, and normally those postings should be reserved for the off topic forum part, like the attic or rant section.

Of course the negative aspects should be highlighted, but it's in the forum's rules, that first and foremost, it's the players responsibility to read everything carefully, both on the forum, and in the Casino's they visit, then approach a rep, if they have whatever issue, then, if that doesn't solve the problem (if actually is a problem,) they make a post.
Now, even if you are at that last point, the post can be made in an adult manner, and then the fellow members can use the information to their own good.

That's the proper way.
Think about any other situation that relates to this, i.e customer and business relations, and you may see my point...

You've just burst my bubble man :(

But in regards to sports betting, I do agree that if a casino offers this option, they really ought to have an 'outright winner' section, that should be there by default. I do appreciate that these sites have a lot to juggle, but there's no point if you're spreading your service too thinly and skipping entire markets, especially the most obvious one.

And sure, there are ways of airing one's grievances on here but it can't always be sunshine and rainbows either, we are just human after all :cool:
 
Please don't make a fuss about nothing: nutnut, if your a sports fan, and want rto take up an offer, next time maybe check first if the site has interesting bet options for you? that would have avoided this complaint, if you can really call it that.

Redbet is a great Casino, and additionally they offer Sports and Poker on the side, now i never heard complaints about it before, but sometimes i think it's all some members here do nowadays...complain, complain and complain some more: if you have enough time to complain, you also have enough time to READ the rules before u take a Bonus, and CHECK the site for Games and in case of Betting and Poker, the Tables, Odds etc...

Casinomeister is a place to wisen up, you cant be a member here and not read stuff, use the available info to save yourself hassles, and also to save other members and reps from reading crappy complaints all the time.. (nutnut this is not just personal to you, i just think it has been too much for 2016 already) If you are an experienced member, it means you should have learned enough, and so for Sports you go to a Bookie, and for Casino your best served in a site that focuses on that part, pretty simple.\

Now instead of nagging and whining on the forums, why not approach the REP first, and see if there's room for improvement instead? That's the way to go. no one is served by negativity, unless it's really in it's place, it should be avoided: you'll be surprised how much operators value solid input, from players, and if all players would be/act like that, or at least the longer time players/CM and other forum members, the whole atmosphere would improve, which also would result in Casino's coming here happily, and being able to focus on fun stuff, like competitions and such.

Rant over/

Well he's got a point! When a major sporting event takes place like Grimbledon, or a major tournament where fat blokes hit balls in holes be it golf or snooker and now of course the European Nations Cup in soccer, what is the most obvious and popular bet for the casual punter? Predicting the winner, each way usually! So I'd be a tad surprised myself if my favourite sports site had no odds for it. So yes, if I couldn't see it I'd think I'd missed it and probably ask CS myself were it was.

I doubt the rep could do much here unless he has the power to add offers to the site.

That said there are too many frivolous complaints I agree, but I don't think it's fair to say this is one of them.
 
You've just burst my bubble man :(

But in regards to sports betting, I do agree that if a casino offers this option, they really ought to have an 'outright winner' section, that should be there by default. I do appreciate that these sites have a lot to juggle, but there's no point if you're spreading your service too thinly and skipping entire markets, especially the most obvious one.

And sure, there are ways of airing one's grievances on here but it can't always be sunshine and rainbows either, we are just human after all :cool:

:D

No i am definitely not talking about your jokes, humor is always appreciated.

On the Sports betting: i am by no means a sports better (bettor?) myself, so i don't know what players want or need thee, but, if an experienced Sports punter see's such an offer, they are still wise to check if all is as they would want or expect it to be. And, if they see it isn't, then it is by all means a better approach to get ahold of a manager or rep, to inform them of this. But that's my opinion.
 
One of the thing that makes Casinomeister great is we can "share" information, I believe.

Picking up the winner in the major sports campaign is something very essential to many people who do "sports betting". Now thanks to the OP, many people know redbet doesn't have it.

OP didn't say any stage, redbet is a bad casino. He/she just indicated their sports betting section is not that great which I have to agree since I do sports betting from time some time.

People should be able to say how they feel about the casino they are playing at here, as long as it is not a lie or it is not some kind of conspiracy theory that doesn't have any evidence to back up the theory. What people say about the casino is going to help many other gamblers choose the right casino for them.

For example, this thread wouldn't affect any player's thought regarding to redbet who don't play sports betting, but it is very useful thread for the people who play sports betting.
 
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I agree, and all i said was there's two things to take note of, which is as a player, sports bettor or affiliate, you first check out if all is according to expectations, and if not, don't take the offer, and the way to post should be as positive as possible, in my opinion: also, regarding this not affecting Redbet's reputation, think about google hits, and think about newbie's that may look for Redbet, then stumble upon this thread, and get the impression support is clueless and the offers are bad? He did say :
what a joke. cancelling bonus never using this site again, it's a disgrace...to the sports betting industry.
which, is something that a newbie could read and , i personally think the chance they would give Redbet a go after that, is at least smaller then if they hadn't..

They could refrain from reading other stuff (which is a good example of my other point, about people not doing their research as proper as they could) and then give them the red light, so to speak. Which would be a pity, as they are one of the few great one's out there.

Again i wasn't attacking nutnut, i tried to make that clear; i am reacting mostly to an accumulative feeling over the past two years, about people posting 'frivolously', as dunover described it so nicely.
 
I do not take back my negative post at all.

A casino site offers me a 200% SPORTS BONUS anc clearly mentions the Euro 2016 in the promotion text, I see odds for every game going, why would or should i check for a outright market on the winner? I find it astonishing they would not offer it, what pisses me off een more, is the odds have to be 2.0 or higher to count towards wagering, and 90% of the EURO 2016 games have a short odds on fav.

So unless i bet on a bunch of outsiders in games they wont win, how am I suppose to win? They offer markets on womens football, but won't put up some markets for the euro 2016.

After my rant last night, i went back on live chat, and asked if they do horse racing, he said they used to do so, I said used too? he said sorry i meant we still do, but don't take my word on it :confused::eek: I hae just checked this morning and no racing :mad:

So far from being less pissed off this morning. I am infact more annoyed.

I can't stand live support who don't know about what their own website offers, or don't understand a simple question and give a straight answer.
 
:D

No i am definitely not talking about your jokes, humor is always appreciated.

On the Sports betting: i am by no means a sports better (bettor?) myself, so i don't know what players want or need thee, but, if an experienced Sports punter see's such an offer, they are still wise to check if all is as they would want or expect it to be. And, if they see it isn't, then it is by all means a better approach to get ahold of a manager or rep, to inform them of this. But that's my opinion.

On your two points,

Wait you post several times complaining about me complaining, then state you are not a sports gambler and not sure what we want? Then why are you commenting, I am not moaning about some tiny sport not having a betting market, it is the biggest event going on in the world and europe right now. Any gambler as dunover said would expect a outright market winner especially if they offer odds on the round matches. Since you're not a gambler i think you fail to grasp how backward this is by redbet. I am not patronising you, so please don't take it that way, but if you're not a gamble then i don't expect you to understand why I'm so negative.

If you signed up to a casino and found it had no casino games, would you moan? That is same comparison, there is not a single other SPORTS BETTING SITE that isn't offering the outright win market on euro 2016, so as a experienced gambler i disagree i should have checked before hand.
 
On your two points,

Wait you post several times complaining about me complaining, then state you are not a sports gambler and not sure what we want? Then why are you commenting, I am not moaning about some tiny sport not having a betting market, it is the biggest event going on in the world and europe right now.

If you signed up to a casino and found it had no casino games, would you moan? That is same comparison, there is not a single other SPORTS BETTING SITE that isn't offering the outright win market on euro 2016, so as a experienced gambler i disagree i should have checked before hand.

A lot of players, including myself, would like to see 24/7 support that knows every aspect of the Casino, however this is not the reality, and we know that too. Simple things, like basic info on signing up, welcome packages etc, should be answered correctly, and even then, you also check their written terms and conditions. If in still in doubt afterwards go elsewhere..

Now, you say "If you signed up to a casino and found it had no casino games" which is of course silly, as the first thing you normally do, is check what games they have. All i said in your case, and also in general, was, that if you had checked their page and bets with a bit of effort, you simply wouldn't have taken up the Bonus, so the whole problem wouldn't have arisen, so to speak. And, if you would have been a happy player in their Casino part beforehand, you might have even made them aware of the 'issue', so they could improve perhaps, and as such make you even more of a happy player?

I myself have done a few sports bets on their site, as i did on other, and to be frank, the main reason i don't do it much, is because i pretty much find all sportsbook and betting sites to be a tad confusing.
That said, i did my bets, and lost and won, and it's fun that one of my fav Casino's have it for the occasional change of pace. If i was a 'real' bettor however, who did the occasional slotting session, then the above scenario would apply. In the meantime i would probably bet elsewhere.

But then again, even if you put all that aside, it's your right and prerogative to be unhappy with the way things went, but if want to blame the casino, and take it out on their reputation or chat in the public forums, i think your going about it in the wrong way: after all, had you checked the betting section properly, you would have avoided it. But you didn't, you just expected something, thinking you were taking a great offer (i guess) which is one of the first things we all should learned when joining CM (and most have): never assume, do your due diligence, and if after that, a problem arises still, then go through the proper channels and let us help you solve it if we can.

If you just wanted to make the fellow players aware. then a simple: Hey guys, i found out that Redbet doesn't have option so and so, and i forgot to check it before i took an offer. Chat wasn't very knowledgeable about the Sports section, so they weren't too big of a help. I advise Sports bettors to take note, regards, nutnut

I don't know if you remember, but i recall giving you some sound advice when you first joined, and i also stated in this thread i think your a nice chap, i just had enough of a lot of similar threads, and used this one as to vent my opinion. I also tried to explain this, it wasn't an attack, nor personally focussed at you..
 
With the greatest respect I will post how I like. I don't care if you don't like these threads, don't read them. You can try and defend them all you want that is your right, but you wont tell how I should word my complaint.

As for the offer its not that great it's x11 wagering which is very high for sports bonus. So making out I just tried to take advantage without checking is highly amusing.

And if the casino needs members of. The forum. To tell them To Put up a euro winners market then they need new staff.
 
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With the greatest respect I will post how I like. I don't care of you don't like these threads, don't read them. You can try and defend them all you want that is your right, but you would tell how I should word my complaint.

As for the offer its not that great it's x11 wagering which is very high for sports bonus. So making out I just tried to take advantage without checking is highly amusing.

And if the casino needs members of. The forum. To tell the To Put up a euro winners market then they need new staff.

Well, your taking it the wrong way, i am not saying you should have, i am saying you could have, indeed, just my opinion, and twice have i said i think your a nice chap:) of course i'm a wee bit inclined to alter that statement slightly after this last post, cause you do seem a bit heated, and i'd like to say again, your particular post wasn't my gripe, it is with the way a lot of posts are made that could have been avoided.
I never meant to imply that you wanted to abuse the offer, i only said you didn't check their betting section as you just assumed it would fit your needs.

And to tell me to not read these threads, that's a no-go, as i am a part of the forum, and i also have my interests, and if i see a thread on Casino's i really appreciate and also promote, i definitely will read them. If i read something i don't particularly like, or agree with, i will of course reply.
That's all i did, and i had perhaps better picked another thread, to avoid any possible hassle with you, but i didn't.

My points are still valid though: those are to keep things as positive as you can, and try to solve issues personally first, and to do as much as you can to prevent any issue from arising at all.

My goal, and hopes for the future are that all members act as such, and that we all live happily ever after, with a decent list of accredited Casino's who are all exactly what their players want it to be, so we can all collectively start to focus on the bigger and more interesting things out there, for instance nudging the big software providers to finally implement loads of issues that have been bugging players for years.
:D
 

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