Casino Complaint Problems with documents on Quatro casino(casinorewards group).

[vinylweatherman]

Notarization verifies the person, in person by a notary. They also can verify that the document is authentic by stamping their seal on the document. Of course there's a fee and a notary log that they must enter what, when and why they notarized the doc., it's logged.

I understand why this is happening but for U.S. players its cracked! Who goes to a notary to get their D.L., or Electric Bill notarized, I wouldn't.

An OC could ask for you holding your doc's with farm animals but this isn't going to show them that your doc's are real, you're who you say you are, JMO.

Sorry for the rant but there's better ways to handle verification than snap shots of me holding my bank statement, standing on my head or whatever's requested.

It would be a useful alternative for players in rural locations, where access to a notary can be a problem

Who notarises the notary, and how would a casino located in a different country know that the notary they just phoned, and who confirmed the docs, wasn't just a friend of the player. The player is still in FULL control of the process, just as they are when it comes to sending in scanned copies.

The only improvement when asking for a photo holding the documents, with farm animals, standing on one's head, etc is that the casino can compare the face in the photograph with that on the document scan, confirming that the owner of the document has agreed to have their photo taken with it (NOT proving of course that they are the player at the casino using that identity).

Far more robust is the system of checking hardware codes and software keys on a PC when an account is registered. To beat this system costs more than a few digital photos and cooperative friends. It would mean having a separate PC, and probably separate internet connection, for each account played, along with access to as many postal addresses as there are identities in use. Even this isn't enough, as the play would have to look like different people, rather than one person pretending to be a bunch of different people.

 

[GrandMaster]

Who notarises the notary, and how would a casino located in a different country know that the notary they just phoned, and who confirmed the docs, wasn't just a friend of the player. The player is still in FULL control of the process, just as they are when it comes to sending in scanned copies.

The casino could ask for an apostille, but I don't want to give them ideas. There is a register of notaries public, for example, in England and Wales the Faculty Office of the Archbishop of Canterbury maintains it. The casino can look up the contact information of the notary public there and contact the notary on the phone number listed there.

 

[rzyavgo]

Already find a company of notorious, who can do this for me. Will send notorizied docs on Monday(i hope , and then will see how the things going. Thanks to all guys, also

Roses are red,
Violets are blue
Today is your birthday
Whoopee-doo for you!!

Hope it's great one!!

thanks casinomeister
Have a nice day to all.

 

[rzyavgo]

Hey guys
Finally made notorized docs and send them to RiskManagement and also to Renee(may be it can faster all procedure).
So tired of waiting, i actually hate to wait, expecially waiting to receive money because there is a promo on Quattro casino, min. deposit 20euro, and top five wagers on day in 24 hours on slot LOTR receive 100euro free Just think to deposit 20 euro(+ receive a bonus on dep), and then play 24 hours in this slot with 0.60 per spin I dont know how many top-5 guys wagered, but 24hours with 0.60 should give me top-5 i think, and its 100!!!euro free.
Have a nice day, keep it updated.

 

[vinylweatherman]

Hey guys
Finally made notorized docs and send them to RiskManagement and also to Renee(may be it can faster all procedure).
So tired of waiting, i actually hate to wait, expecially waiting to receive money because there is a promo on Quattro casino, min. deposit 20euro, and top five wagers on day in 24 hours on slot LOTR receive 100euro free Just think to deposit 20 euro(+ receive a bonus on dep), and then play 24 hours in this slot with 0.60 per spin I dont know how many top-5 guys wagered, but 24hours with 0.60 should give me top-5 i think, and its 100!!!euro free.
Have a nice day, keep it updated.

I doubt it.

It is likely to cost more than 100 to win 100, which is the whole idea behind promos like this.

It can depend on the slot used, but many players will play with more substantial funds, and probably are out to hit the progressive or a big payout, rather than eke out their bankroll for a chance to win 100.

Don't be in a hurry to deposit again until you get notification that your documents are OK, and you are good to go. They run this type of promo EVERY week, so you are not missing out.

 

[rzyavgo]

Thank you for your advice
Actually, i have no money to deposit, so i can deposit only when received cashout from them, so waiting for them to check my documents(its evenning in Belarus right now, their risk management team start working in night in my time), but i will wait when their working hours started and may be made call to ask them check it a bit faster.

 

[rzyavgo]

Heh, contacted live chat right now, just ask to help to faster procedure coz waiting 10+ days already. She told me their working hour, 22.30-07.00 GMT, and i want to made call to them. After it she told that their not in the office, and will be there in hour. they should work already, but still not. Will wait, than made call to them via skype(had 0.78 euro there, hope its will be enough )

 

[rzyavgo]

And actually i am so tired... Many times reading thread here with big wins... Heh, i want to post my screenshot to, but at first want to receive money.
Anyway i am happy, i like this forum about gambling, and while waiting can read threads
Also playing right now nodeposit on GR88 casino had 250$ on balance already, but should wager 3900 more
Sorry for some sort of flood here.

 

[Nifty29]

Thank you for your advice
Actually, i have no money to deposit, so i can deposit only when received cashout from them, so waiting for them to check my documents(its evenning in Belarus right now, their risk management team start working in night in my time), but i will wait when their working hours started and may be made call to ask them check it a bit faster.

I'm sure you'll be lining up to deposit as soon as you get your cash.

Did you email the notarized docs? I thought they had to be sent snail mail, as a copy could be altered.

I don't see why you have to keep pestering the casino about winnings from a free chip. Just be patient and give them a chance to get it sorted. I'm sure other players are waiting also.

 

[chuchu59]

Thank you for your advice
Actually, i have no money to deposit, so i can deposit only when received cashout from them, so waiting for them to check my documents(its evenning in Belarus right now, their risk management team start working in night in my time), but i will wait when their working hours started and may be made call to ask them check it a bit faster.

So the issue should be whether you get paid or not. Since you stated you had no money to deposit maybe call it quits after you finally get your money. Casinos are not interested in players who do not intend on depositing. Meanwhile, unless you have extra money to spend as a pastime its not worth patronising the casinos. Just be patient and wait for your money. Use the winnings to buy something for your loved ones. Cheers.

 

[SAunnyS72]

Also playing right now nodeposit on GR88 casino had 250$ on balance already, but should wager 3900 more .

... And you are sad because?

 

[rzyavgo]

I'm sure you'll be lining up to deposit as soon as you get your cash.

Did you email the notarized docs? I thought they had to be sent snail mail, as a copy could be altered.

I don't see why you have to keep pestering the casino about winnings from a free chip. Just be patient and give them a chance to get it sorted. I'm sure other players are waiting also.

No, i think emailed docs will be enough. I cant cheat them, on docs typed adress of notorios, and his phone number. Also had all seals.
Also i think if i will should just mail it via post, with Belarus post it will move to Australia month, hehe

So the issue should be whether you get paid or not. Since you stated you had no money to deposit maybe call it quits after you finally get your money. Casinos are not interested in players who do not intend on depositing. Meanwhile, unless you have extra money to spend as a pastime its not worth patronising the casinos. Just be patient and wait for your money. Use the winnings to buy something for your loved ones. Cheers.

I also had 150euro on virtual city, so total win 650. I think to spent ~100 euro to deposit in few casinos that i like( want to play some RTG-slotastic, or jackpot capital, want to play at 3DICE coz still never play there but reviews here for this casino good, and want to deposit to GalaCasinos for bonus from one site, i should deposit 30 pounds, made 1000 wager, and receive from this site 50$, + bonus on dep from Gala.)

... And you are sad because?

88$ nodep, and wager 4400, its so big And max cashout 88$, but its very good i think.
I remain wager 1000$, had 500$ on balance
----
Renee ask to wait answer 24 hours, so i need some patience.
Guys, its okay that i am typed here about things like another casinos, or i should stop it?

 

[vinylweatherman]

No, i think emailed docs will be enough. I cant cheat them, on docs typed adress of notorios, and his phone number. Also had all seals.
Also i think if i will should just mail it via post, with Belarus post it will move to Australia month, hehe

I also had 150euro on virtual city, so total win 650. I think to spent ~100 euro to deposit in few casinos that i like( want to play some RTG-slotastic, or jackpot capital, want to play at 3DICE coz still never play there but reviews here for this casino good, and want to deposit to GalaCasinos for bonus from one site, i should deposit 30 pounds, made 1000 wager, and receive from this site 50$, + bonus on dep from Gala.)

88$ nodep, and wager 4400, its so big And max cashout 88$, but its very good i think.
I remain wager 1000$, had 500$ on balance
----
Renee ask to wait answer 24 hours, so i need some patience.
Guys, its okay that i am typed here about things like another casinos, or i should stop it?

If this was off another free chip, this could be against their terms.

Before moving on to the next Casino Rewards free chip, you are supposed to make a cash deposit at a Casino Rewards casino you already have an account at.

This current withdrawal may result in the locking of your rewards account, which means that even if you did win 100 from the top 5 wager promo, you would not be able to move it to a casino account.

 

[rzyavgo]

I made deposit in Quatro, also made deposit in Virtual.

 

[KasinoKing]

I made deposit in Quatro, also made deposit in Virtual.

Yes, but did you claim a bonus both times?
What VWM is saying, is that this group has a rule which says you must make at least one deposit WITHOUT a bonus between each one where you do claim a bonus.
If you don't, you are very likely to get your second cash-out denied.

You need to be VERY careful claiming bonuses with the Casino Rewards Group - especially as they now run THIRTY-TWO casinos!

For reference, they are:
Aztec Riches Casino
Blackjack Ballroom
Captain Cooks Casino
Casino Action
Casino Classic
Casino Kingdom
Casino Share
Challenge Casino
Colosseum Casino
Golden Reef Casino
Golden Tiger Casino
Grand Hotel Casino
Grand Mondial Casino
iBig Casino
Lucky Emperor Casino
Luxury Casino
Music Hall Casino
Nostalgia Casino
Phoenician Casino
Players Palace Casino
Quatro Casino
Rich Reels Casino
Strike It Lucky Casino
UK Casino Club
Vegas 7 Casino
Vegas Country Casino
Vegas Joker Casino
Vegas Slot Casino
Villento Casino
Virtual City Casino
Yukon Gold Casino
Zodiac Casino

KK

 

[rzyavgo]

Still waiting while they checked documents

 

[rzyavgo]

hm, i registered my moneybookers in march, than just ask friend to give me few dollars there to deposit on quatro and few other casinos(ask just 6 euro). Yesterday received a message from them that should send docs, send it, today they told that locked my account and their decision final. Wtf?

 

[Nifty29]

hm, i registered my moneybookers in march, than just ask friend to give me few dollars there to deposit on quatro and few other casinos(ask just 6 euro). Yesterday received a message from them that should send docs, send it, today they told that locked my account and their decision final. Wtf?

If you got 6 euros, then you obviously claimed that $1 deposit promo 6 times. Casino Rewards won't allow that, so you probably won't get paid.....and neither should you.

Your attitude and the problems you seem to continually encounter, coupled with skrill now permanently locking your account, leads me to be even more convinced of my initial gut feeling about you being dodgy.

It sounds like multi accounting or fake ID. I haven't heard of skrill locking accounts permanently without a solid reason.

Anyway, it serves as a reminder that players eventually get caught when they try to pull a fast one.

 

[chuchu59]

If you got 6 euros, then you obviously claimed that $1 deposit promo 6 times. Casino Rewards won't allow that, so you probably won't get paid.....and neither should you.

Your attitude and the problems you seem to continually encounter, coupled with skrill now permanently locking your account, leads me to be even more convinced of my initial gut feeling about you being dodgy.

It sounds like multi accounting or fake ID. I haven't heard of skrill locking accounts permanently without a solid reason.

Anyway, it serves as a reminder that players eventually get caught when they try to pull a fast one.

Yeah, your observation is spot on as it does seem the guy asked his friend to lend him a few bucks to take advantage of the $1 promo over a range of CR casinos. The CR group asked for it though.

I am not sure whether the OP meant his account was locked by Skrill or CR. Anyway, my experience with Skrill isnt that good. In 2008, they suddenly told me they wont allow me to use the Moneybookers a/c for online gaming and this took immediate effect meaning my funds at various casino accounts were left in limbo and I had no method to w/d as that was my sole deposit method at that time. Other than fractically searching for an alternative (luckily I found ecocard) I lost some of my funds in various casinos. Very small amounts but MB at that time could have done much better ie stop me from using it to deposit but sllowing me a week to retrieve my funds.

 

[Casinomeister]

hm, i registered my moneybookers in march, than just ask friend to give me few dollars there to deposit on quatro and few other casinos(ask just 6 euro). Yesterday received a message from them that should send docs, send it, today they told that locked my account and their decision final. Wtf?

I've been contacted by the casino that your account at Moneybookers is connected to six other accounts.

You need to read the terms and conditions of the casino and moneybookers (Skrill) carefully because this is a reason to have your accounts closed and winnings confiscated.

 

[vinylweatherman]

I've been contacted by the casino that your account at Moneybookers is connected to six other accounts.

You need to read the terms and conditions of the casino and moneybookers (Skrill) carefully because this is a reason to have your accounts closed and winnings confiscated.

So, not merely a documents issue, but more like a group of players (a syndicate?) hitting all the "deposit $1, get $20" offers. Even for a single player, there would have to be a second deposit into an existing account before another $1 for $20 could be claimed. If syndicated among 7 sets of players details and 7 Skrill accounts, this is low risk, high reward, and almost certain to cause problems at a group like CR, if not ANY casino group.

It's also not very clever to STILL be using peer to peer transfers on Skrill or Neteller given that it has been known for years that casinos are on to it, and is one of the standard checks they make.

 

[Casinomeister]

I am really dont want use Pitch-A-Bitch ...

Now I can understand why.

Any last words before el booterino?

 

[blonde]

But, But..... I didn't mean to! LOL

 

[SAunnyS72]

I am starting to "sniff out" what all the experienced players have been for a while ... It's like getting back your sense of smell after you give up smoking.

Oh... Did I smell tuna or some kinda fish here ? Lol

 

[Cleveland]

I can't read all yoru post! Just PAB, and if you're right, then they fix if they can or not then O well sucks for you I guess!