Hey there again Perunamies!Funny how they check affordability when holding a withdrawal hostage. Seems silly, who can't afford a withdrawal? Also, a lot of casinos will still let you deposit and play, but it's that withdrawal that's so essential to affordability.
That's an interesting point so I would like to clarify a bit on the differences between SOW, affordability and overall player safety at Casumo.
Our players feeling comfortable with the level of their play is important to us so In cases where we want to ensure a player feels they are playing on a comfortable level, we'll contact them to ask a few questions and confirm they are aware of the Play Okay settings available to them and depending on the case advise them we've stopped deposits (rather than withdrawals) until they get back to us.
This is a separate process to SOW. SOW may be requested during this process or may have been requested prior but as these situations are all very specific to the player so it depends on the situation at hand!
- Jay @Casumo Casino