fingambler90
Newbie member
- Joined
- Jun 4, 2022
- Location
- Finland
Hey! Greetings from the new member from Finland. I registered on this forum to get help later if I can't resolve the issue with casumo.
Just over a week ago, I won 17k with a deposit of 40 euros. Ok, it was 28k at its best, but I went to play a little.. ? Immediately after that, they locked my account and started asking for all kinds of documents. Deposits and withdrawals both were blocked at that time. I provided the necessary information and my game account was verified and deposits were unlock.
The casino then immediately sent a SOW/SOF poll and locked the withdrawals. Even after a week, they don’t know what documents I should send or what they need, and I’ve probably been served by 5 different casumo employees.
I should have read here earlier about the problems with Casumo before I went to play a single euro. So as a guide for others, do not play Casumo if you are unemployed without a regular income.
But anyways, nice forum!
Just over a week ago, I won 17k with a deposit of 40 euros. Ok, it was 28k at its best, but I went to play a little.. ? Immediately after that, they locked my account and started asking for all kinds of documents. Deposits and withdrawals both were blocked at that time. I provided the necessary information and my game account was verified and deposits were unlock.
The casino then immediately sent a SOW/SOF poll and locked the withdrawals. Even after a week, they don’t know what documents I should send or what they need, and I’ve probably been served by 5 different casumo employees.
I should have read here earlier about the problems with Casumo before I went to play a single euro. So as a guide for others, do not play Casumo if you are unemployed without a regular income.
But anyways, nice forum!