I am new here, so I hope this is appropriate. I am not ready to "PAB" yet, but thought I would share my situation.
I have beeni playing on a new(ish) site called Pokeround. They have been up since April 2005. Mid Sept, I signed up and received a free $10 deposit. The hand requirements were like 10/1 or 100/1 or whatever. Problem was there was no one playing. A month later after the ocassional heads up table, more people started playing. I did fairly well and managed to get my stack to a respectable $900 bucks. This took a long time, and according to live support I had met my requirements about 3 weeks back. Talking to players on the site, many were attempting to withdraw, and according to them and live support, it would require about 30 days, and security forms to withdraw unless you used a neteller account to make a deposit. I deposited $20 and refused the offered bonus. I then requested a $700 withdrawal. According to the site this should take 3-4 days as my neteller account was now established.
That was on Nov. 8, It is now the 24th, and after getting many promises from support and the financial manager at central deposit, the pokeround support has told me they cant help me, its a centraldeposit issue. centraldeposit has said its a problem with neteller, and neteller is pretty much like WTF? Neteller has started an inquiry to the merchant (centraldeposit), but now my emails to support are going unanswered, and I am often "disconnected" when I try and talk to the live support.
My account at the site has not been frozen, and I continue to win money when people are actually there. My pending withdrawals now total like $1300.
I have found one player who managed to cash out - $100 to neteller that took 2 weeks.
Other than continue to harass, and getting neteller involved to resolve any issues there, what other suggestions do you guys have that I can do to move the withdrawal process along?
How long should I wait to post an official bitch? after a month?
Thanks for your thoughts
I have beeni playing on a new(ish) site called Pokeround. They have been up since April 2005. Mid Sept, I signed up and received a free $10 deposit. The hand requirements were like 10/1 or 100/1 or whatever. Problem was there was no one playing. A month later after the ocassional heads up table, more people started playing. I did fairly well and managed to get my stack to a respectable $900 bucks. This took a long time, and according to live support I had met my requirements about 3 weeks back. Talking to players on the site, many were attempting to withdraw, and according to them and live support, it would require about 30 days, and security forms to withdraw unless you used a neteller account to make a deposit. I deposited $20 and refused the offered bonus. I then requested a $700 withdrawal. According to the site this should take 3-4 days as my neteller account was now established.
That was on Nov. 8, It is now the 24th, and after getting many promises from support and the financial manager at central deposit, the pokeround support has told me they cant help me, its a centraldeposit issue. centraldeposit has said its a problem with neteller, and neteller is pretty much like WTF? Neteller has started an inquiry to the merchant (centraldeposit), but now my emails to support are going unanswered, and I am often "disconnected" when I try and talk to the live support.
My account at the site has not been frozen, and I continue to win money when people are actually there. My pending withdrawals now total like $1300.
I have found one player who managed to cash out - $100 to neteller that took 2 weeks.
Other than continue to harass, and getting neteller involved to resolve any issues there, what other suggestions do you guys have that I can do to move the withdrawal process along?
How long should I wait to post an official bitch? after a month?
Thanks for your thoughts