forgotten
Dormant account
- Joined
- Jul 16, 2007
- Location
- UNITED KINGDOM
Hi joined Casino Bellini after I was invited after logging out of Casino Europa. I think they are a sister casino to Europa as the live dealers are the same for roulette.
On the face of it everything seemed great, rave reviews the internet seems overloaded with recommendations - greta bonus - but no player reviews maybe I should have heeded a warning! This is quite a new casino and needs to be looked into!!!
I am in dispute over a delayed payment and none of my emails are being answered although documents have been requested and sent!
I have pitched my exact bitch to the casinomeister.
Everytime I have tried their toll free UK phone line there is no reply. Also after speaking to one rep and the Manager online noone ever picks up!!!
The last email was merely to request the same ID I already sent and another confirmation of deposit form. In the conversation online they said that it could take 14 days.
Noone answers my specific questions as regards have I met wagering requirement on initial deposit & bonus. I think I have because I lost it so further winnings were made from other deposits and should not be counted as part of this.
The casino Bellini was actually recommended as a NUMBER 1 casino site on a site which said avoid casinos where there is noone on the end of the phoneline.
The Casino Bellini (I know a poor name) does not seem to appear on this site which makes me doubly worried as I know people know the best casinos here!!!
Feedback on dealings with casino Bellini please!!!!
They are based in the Phillipines which may not be a good sign and are powered by Playtech.
I have sent off required ID and it was accepted for first withdrawal, when I won more after cashin in before pending period on first withdrawal and won more this is when they said an extra 7 days would be needed, then they requested the same ID again and more confirmation of deposit requests - I sent these no reply!!!! 14 days for a cheque withdrawal seem ridiculous anyway. And I am still pending from 13/7/07 ....
Will update if things improved. Also there is no wagering requirement indicator so hard to keep track of this. I have asked that should they have not been met for funds to be redeposited back to account - but no reply!!! If they void my withdrawal I could lose all winnings XXXX
Feedback please....
On the face of it everything seemed great, rave reviews the internet seems overloaded with recommendations - greta bonus - but no player reviews maybe I should have heeded a warning! This is quite a new casino and needs to be looked into!!!
I am in dispute over a delayed payment and none of my emails are being answered although documents have been requested and sent!
I have pitched my exact bitch to the casinomeister.
Everytime I have tried their toll free UK phone line there is no reply. Also after speaking to one rep and the Manager online noone ever picks up!!!
The last email was merely to request the same ID I already sent and another confirmation of deposit form. In the conversation online they said that it could take 14 days.
Noone answers my specific questions as regards have I met wagering requirement on initial deposit & bonus. I think I have because I lost it so further winnings were made from other deposits and should not be counted as part of this.
The casino Bellini was actually recommended as a NUMBER 1 casino site on a site which said avoid casinos where there is noone on the end of the phoneline.
The Casino Bellini (I know a poor name) does not seem to appear on this site which makes me doubly worried as I know people know the best casinos here!!!
Feedback on dealings with casino Bellini please!!!!
They are based in the Phillipines which may not be a good sign and are powered by Playtech.
I have sent off required ID and it was accepted for first withdrawal, when I won more after cashin in before pending period on first withdrawal and won more this is when they said an extra 7 days would be needed, then they requested the same ID again and more confirmation of deposit requests - I sent these no reply!!!! 14 days for a cheque withdrawal seem ridiculous anyway. And I am still pending from 13/7/07 ....
Will update if things improved. Also there is no wagering requirement indicator so hard to keep track of this. I have asked that should they have not been met for funds to be redeposited back to account - but no reply!!! If they void my withdrawal I could lose all winnings XXXX
Feedback please....