marcsudbury
Dormant Account
- Joined
- Jan 29, 2010
- Location
- sudbury ontario
playing at an accredited playtech casino tonight, goddess of life was the game. I get the pick feature when the screen changes it goes all wacky. its frozen, contact live chat they tell me restart the casino. so I do and the game reloads to the screen showing the 3 bonus symbols. now my bet is down to 1 dollar not 2 like I was playing, however its still frozen.
contact live chat again they tell me to keep trying because if it doesn't work they have to reverse the spin with zero compensation, like it never happened. tried 5 times didn't work I went bust just now but im pissed about what happened.
is this normal and acceptable? tuff luck? I was thinking if I hit a bonus on great blue at 20 dollars a spin got the 8 times and the game froze and I lost that bonus id snap.
so just wondering if it is just tuff luck that the game wont fix itself.
contact live chat again they tell me to keep trying because if it doesn't work they have to reverse the spin with zero compensation, like it never happened. tried 5 times didn't work I went bust just now but im pissed about what happened.
is this normal and acceptable? tuff luck? I was thinking if I hit a bonus on great blue at 20 dollars a spin got the 8 times and the game froze and I lost that bonus id snap.
so just wondering if it is just tuff luck that the game wont fix itself.