Resolved PlayOJO, I have been waiting over 24 hours

[itsjess015]

I have been waiting over 24 hours for a PlayOJO withdrawal. It is stuck on being processed. I have withdrawn multiple times before including larger sums. I have tried contacting support but only get the same scripted reply via email. Any help would be appreciated. Thank you.

 

[maxd]

Hello,

As you will probably have already seen from the other PlayOJO threads, the best thing to do is contact the rep, @EGO , via Private Message giving your casino username and the necessary info on your situation. They are usually able to resolve these things quite quickly.

Also, it would ge good if you had given the exact day and time of your withdrawal request plus your time zone. Please note that the casino staff are not robots so expecting an immediate response 24/7 is unfair and unrealistic.

That said, it is the weekend so Monday morning might be your best bet.

Regards,
Max Drayman
Senior Forum Moderator

 

[itsjess015]

Hello,

As you will probably have already seen from the other PlayOJO threads, the best thing to do is contact the rep, @EGO , via Private Message giving your casino username and the necessary info on your situation. They are usually able to resolve these things quite quickly.

Also, it would ge good if you had given the exact day and time of your withdrawal request plus your time zone. Please note that the casino staff are not robots so expecting an immediate response 24/7 is unfair and unrealistic.

That said, it is the weekend so Monday morning might be your best bet.

Regards,
Max Drayman
Senior Forum Moderator

Thank you very much. Really appreciate it. Have sent @EGO a private message.

 

[EGO]

you were paid earlier today

 

[itsjess015]

Just received it thank you!