Tourniquet
Dormant account
- Joined
- Aug 13, 2009
- Location
- Amsterdam
Hello,
2-3 weeks ago I deposited 25 dollar for a 100% bonus, I finished the playtrough and tryed to cashout 155 dollars.
I did not get any response from them untill I asked them for an update, only then they told me that they need my ID documents.
I sended the documents and they verified that it was now atached to my profile and the withdrawal would be done by the end of that week.
But by the end of the week I didnt get the money, so I contacted them and they said there where problems with Neteller, I had to wait some more.
After waiting another week I sended another email for an update of my withdrawal, They just said simply that I had to wait untill it gets fixed and that they wil pay out by the END OF NEXT WEEK !!
This is ridiculous and not the way it should be, also the emails that where writen to me where verry simpel and not proffesional, with that I mean there was no structure in the emails, every email looked somewhat differend.
Do you guys have any advise in this case ?
2-3 weeks ago I deposited 25 dollar for a 100% bonus, I finished the playtrough and tryed to cashout 155 dollars.
I did not get any response from them untill I asked them for an update, only then they told me that they need my ID documents.
I sended the documents and they verified that it was now atached to my profile and the withdrawal would be done by the end of that week.
But by the end of the week I didnt get the money, so I contacted them and they said there where problems with Neteller, I had to wait some more.
After waiting another week I sended another email for an update of my withdrawal, They just said simply that I had to wait untill it gets fixed and that they wil pay out by the END OF NEXT WEEK !!
This is ridiculous and not the way it should be, also the emails that where writen to me where verry simpel and not proffesional, with that I mean there was no structure in the emails, every email looked somewhat differend.
Do you guys have any advise in this case ?