Hey guys!
Indeed, there is something strange with ipv6 and games not working with it...And there is nothing rogue etc - it is just not working, and you indeed need to switch it to ipv4 in order to launch game.
Why casino team deny your deposits being refunded? Well, it is maybe part of AML procedures(like deposit must be wagered in order to withdraw), but since you can't wager...It makes no sense.
If you PM me your username I will check it tomorrow first hand and make sure your refund processed. Also I sent a message to these guys and hopefully they will be able to
a) Refund you your deposit if you will not solve issue with IP
b) explain to me how you supposed to wager your deposit if you can't
@dunover - can you kindly explain to me on examples why Direx N.V. should be avoided? Please, without link to general warning - I'm in contact with Max re this and I've provided help on all complaints.
Seriously, mate, be a little bit more kind and loyal, we did nothing wrong. And since you a moderator it is not that great to see you suggest all customers to avoid brands under our license.