OneCasino help line

[gid88]

Does anyone know the correct number to the 1casino support line ? the one on their site is not connected. Phone: +800-9243-7564 (International Toll Free).

Also emailed support a day ago with no response.

 

[aodat2]

Try contacting their rep here...

https://www.casinomeister.com/forums/members/

I've tried calling their number and the response I got was "The number you have dailed has been disconnected..."

If this is the case, then I'm guessing it's somewhere you should beware of instead of putting yr money there.

 

[giuseppec]

1CASINO

this should be the baptisme of fire for this new casino.Following the message that i'd send stright to the casino rep here.
Very very bad beginning experience,hope somebody can make change my mind now.Thumb down till now.
Well,i'd give a try to this new casino and:AS A WELCOME PROMOTION ON FIRST DEPT(100%UP TO 150)I DID THE FIRST PURCHASE OF 150.AM STILL WAITING FOR THE BONUS, I'D SEND ONE EMAIL FROM THE SITE AND........NO ANSWER AT ALL,I'D RESEND ANOTHER EMAIL FROM MY OWN MAIL ACCOUNT ADDRESS AND,NO ANSWER AT ALL,MAINWHILE,I'D PURCHASE MORE MONEY ON THE CASINO BUT........STILL NOT ANSWER,THAN,TRY TO CALL THE EUROPE TOLL FREE NUMBER AND.......THIS NUMBER DOESNT EXISTE IN ITALY(IF U CHECK THE EUROPE NUMBER IS THE SAME FOR THE OTHERS COUNTRYS AS WRITTEN ON UR OFFICIAL SITE SECTION HELP AND SUPPORT.AFTER SO MANY TRY NOW I THINK THAT PROBABLY AS NEW CASINO THE POTENTIAL NEW PLAYERS SHOULD BE ADVISED ABOUT THIS BEHAVE.THE ONLY THING I'D GOT WERE ONLY 30 EURO BONUS.MORE,ON UR PROMOTION U DONT CLEAR SPECIFY WHAT PLAYER NEED TO SATISFY THE REQUIREMENT TO GET THE FULL BONUS.
AFTER ALL OF THIS,I WISH FOR U A PLEASANT DAY.
P.S. things that i'd purchase allready almost 500€if arent more!!!!

 

[Casinomeister]

this should be the baptisme of fire for this new casino.Following the message that i'd send stright to the casino rep here.
Very very bad beginning experience,hope somebody can make change my mind now.Thumb down till now.
Well,i'd give a try to this new casino and:AS A WELCOME PROMOTION ON FIRST DEPT(100%UP TO 150)I DID THE FIRST PURCHASE OF 150.AM STILL WAITING FOR THE BONUS, I'D SEND ONE EMAIL FROM THE SITE AND........NO ANSWER AT ALL,I'D RESEND ANOTHER EMAIL FROM MY OWN MAIL ACCOUNT ADDRESS AND,NO ANSWER AT ALL,MAINWHILE,I'D PURCHASE MORE MONEY ON THE CASINO BUT........STILL NOT ANSWER,THAN,TRY TO CALL THE EUROPE TOLL FREE NUMBER AND.......THIS NUMBER DOESNT EXISTE IN ITALY(IF U CHECK THE EUROPE NUMBER IS THE SAME FOR THE OTHERS COUNTRYS AS WRITTEN ON UR OFFICIAL SITE SECTION HELP AND SUPPORT.AFTER SO MANY TRY NOW I THINK THAT PROBABLY AS NEW CASINO THE POTENTIAL NEW PLAYERS SHOULD BE ADVISED ABOUT THIS BEHAVE.THE ONLY THING I'D GOT WERE ONLY 30 EURO BONUS.MORE,ON UR PROMOTION U DONT CLEAR SPECIFY WHAT PLAYER NEED TO SATISFY THE REQUIREMENT TO GET THE FULL BONUS.
AFTER ALL OF THIS,I WISH FOR U A PLEASANT DAY.
P.S. things that i'd purchase allready almost 500€if arent more!!!!

This is why we have a Baptism by Fire section. Please PM the casino rep and tell him what's up. Thanks!

 

[giuseppec]

hi there

thx for the suggestion but,as wrote on my thread i did allready send a PM to the casino rep and,untill now no reply as no reply to my email inbox.
I really want to see what's the reason for this behave.:notworthy
Many thx meister.

 

[Casinomeister]

thx for the suggestion but,as wrote on my thread i did allready send a PM to the casino rep and,untill now no reply as no reply to my email inbox.
I really want to see what's the reason for this behave.:notworthy
Many thx meister.

Unfortunately, it's a weekend, but I'm hoping this forum is being monitored during this time.

 

[giuseppec]

ok

please,just tell me,what shall i do?stopping put money of course or not?
anyway,my meaning is (and as i've saw in some other post concerning the telephone number matther)that,the fact that is a weekend doent matther,i was putting on this casino more than 500 euro and none can give to me a shit reply?I strictly thing that something wrong is under the fire and am really worry for all the money i'd probably trowed into the garbage.Croos my fingers and hope not.
:notworthy

 

[vinylweatherman]

Whilst the rep may not respond during the weekend, surely front line CS should, and the phone number should be a working one, NOT a disconnected one.

It seems the OP gets a message that specifically states the number has been disconnected, rather than a general "does not exist" error.

 

[reda]

maybe someone can come on here and post whats going on . I was seriously thinking of depostiing into this casino. i installed it a few days ago.

 

[vinylweatherman]

maybe someone can come on here and post whats going on . I was seriously thinking of depostiing into this casino. i installed it a few days ago.

Like the rep perhaps. Wednesday going on Thursday, weekend long gone, but not a peep from the rep about this.

 

[liz]

New at Casinomeister sorry for the late reply.

We're really sorry for the late reply. We are new here and haven't got the hang of how everything works on CasinoMeister yet but now we are getting the hang of it and everything will work more smoothly in the future!
I will go through your posts and address all the questions seperately so you get your answer.

Best regards,

Liz

 

[liz]

New at Casinomeister sorry for the late reply.

We're really sorry for the late reply. We are new here and haven't got the hang of how everything works on CasinoMeister yet but now we are getting the hang of it and everything will work more smoothly in the future!
I will go through your posts and address all the questions seperately so you get your answer.

Best regards,
Liz

 

[liz]

New at Casinomeister sorry for the late reply.

Like the rep perhaps. Wednesday going on Thursday, weekend long gone, but not a peep from the rep about this.

We're really sorry for the late reply. We are new here and haven't got the hang of how everything works on CasinoMeister yet but now we are getting the hang of it and everything will work more smoothly in the future!
I will go through your posts and address all the questions seperately so you get your answer.

Best regards,
Liz

 

[Pinababy69]

maybe someone can come on here and post whats going on . I was seriously thinking of depostiing into this casino. i installed it a few days ago.

Hi Reda...I normally wouldn't say anything, but are you sure you are not confusing 1Casino with 1ClubCasino? 1Casino is the Wagerlogic casino in the Baptism by Fire section here. 1Club Casino is a rogue RTG operation that would rival the Virtual Group in terms of shadiness and bad business practice.

I don't believe that 1Casino takes US customers, being Wagerlogic. Please double check that you aren't getting ready to deposit into the rogue 1Club by mistake.

 

[liz]

Does anyone know the correct number to the 1casino support line ? the one on their site is not connected. Phone: +800-9243-7564 (International Toll Free).

Also emailed support a day ago with no response.

Hi!

Unfortunately, the internatonal number on the site is not in use and the number to get in touch with our support outside the European toll-free countries is +35622763255

We will update our site with this as soon as possible. Sorry for the inconvenience! We are also looking into the e-mail issue but please let me know if you did get a response. If not, the support will be in touch by e-mail or phone.

Thanks for bringing up the wrong number issue!
Liz

 

[liz]

Try contacting their rep here...

https://www.casinomeister.com/forums/members/

I've tried calling their number and the response I got was "The number you have dailed has been disconnected..."

If this is the case, then I'm guessing it's somewhere you should beware of instead of putting yr money there.

Hi!

As I mentioned in a different reply here, the number on the website is incorrect and we will update it asap. Thanks for reporting it! The number to use is +35622763255

Thanks!
Liz

 

[liz]

this should be the baptisme of fire for this new casino.Following the message that i'd send stright to the casino rep here.
Very very bad beginning experience,hope somebody can make change my mind now.Thumb down till now.
Well,i'd give a try to this new casino and:AS A WELCOME PROMOTION ON FIRST DEPT(100%UP TO 150)I DID THE FIRST PURCHASE OF 150.AM STILL WAITING FOR THE BONUS, I'D SEND ONE EMAIL FROM THE SITE AND........NO ANSWER AT ALL,I'D RESEND ANOTHER EMAIL FROM MY OWN MAIL ACCOUNT ADDRESS AND,NO ANSWER AT ALL,MAINWHILE,I'D PURCHASE MORE MONEY ON THE CASINO BUT........STILL NOT ANSWER,THAN,TRY TO CALL THE EUROPE TOLL FREE NUMBER AND.......THIS NUMBER DOESNT EXISTE IN ITALY(IF U CHECK THE EUROPE NUMBER IS THE SAME FOR THE OTHERS COUNTRYS AS WRITTEN ON UR OFFICIAL SITE SECTION HELP AND SUPPORT.AFTER SO MANY TRY NOW I THINK THAT PROBABLY AS NEW CASINO THE POTENTIAL NEW PLAYERS SHOULD BE ADVISED ABOUT THIS BEHAVE.THE ONLY THING I'D GOT WERE ONLY 30 EURO BONUS.MORE,ON UR PROMOTION U DONT CLEAR SPECIFY WHAT PLAYER NEED TO SATISFY THE REQUIREMENT TO GET THE FULL BONUS.
AFTER ALL OF THIS,I WISH FOR U A PLEASANT DAY.
P.S. things that i'd purchase allready almost 500€if arent more!!!!

Hi!

I'm sorry about the late reply - we are new to CasinoMeister and haven't quite got the hang of how it works yet.

I have spoken to our support and they will be in touch with you shortly to help you with your query as we hope to fix this as quickly as possible.

Thanks!
Liz

 

[liz]

maybe someone can come on here and post whats going on . I was seriously thinking of depostiing into this casino. i installed it a few days ago.

Hi!

As Pinababy69 said (thanks - if you read this , we do not accept US players at 1Casino.com so maybe you mean someone else.

Thanks!
Liz