Oh No. Is It Doable?

:mad:
Nicole12:23 pmSure.

12:24 pmThe total winnings on NO Deposit free spins and Special promotional spins will be subject to a 50X wagering requirement and are limited to $/200 . Should the player win in excess of $200 the excess will be removed from the players account before fulfilling the cash-in .

12:25 pmAre you still there ?
I thought because I had a cash balance it wouldnt apply!
jennifer So is this just for free spins? Or is it for all bonuses given? Read

Nicole12:28 pmThis is for all no deposit bonuses.

jennifer even if you have a cash balance?
 
Wt.....!!@@ I don't believe this. Can anyone advise on this? You did have a cash balance, but $200 max cashout nonetheless? PAB perhaps?
No. I can't do a PAB because they are in the grey zone, and I already did a grey zone PAB. I'm going to wait until Monday and talk to my VIP host.
 
I have a progress bar, and progressed 4 levels during all this. I asked her what about the progress bar bonuses? Are they subjected to the same requirements? She said only first and second level. The rest of the levels have no cap for max withdrawl, and free spins have 7.50 max spin while cash has no max. I copied and pasted it on notepad, because there is 40 dollar cash bonus and a 50 dollar one sitting there. Im level 11. Screw them. Wish me luck! :)
 
:mad:
Nicole12:23 pmSure.

12:24 pmThe total winnings on NO Deposit free spins and Special promotional spins will be subject to a 50X wagering requirement and are limited to $/200 . Should the player win in excess of $200 the excess will be removed from the players account before fulfilling the cash-in .

12:25 pmAre you still there ?
I thought because I had a cash balance it wouldnt apply!
jennifer So is this just for free spins? Or is it for all bonuses given? Read

Nicole12:28 pmThis is for all no deposit bonuses.

jennifer even if you have a cash balance?

So let me try get my head round this. You just wagered 110k for 200???
 
Actually truth be told, I am absolutely gutted! I wen't and talked to the supervisor, and ALL their bonuses have a 200 max withdraw. So much for VIP eh! Scam. I have had it with casinos. One sucks your money in like a vacuum, another has caps on their bonuses. That was a lot of time :(
 
I think it's outrageous. That provision is imo unreasonably onerous and I wonder if you can challenge it in court. Given the massive wagering, they might as well not give any bonuses. Also, you also had cash in your account, what about that?

Scammers.:mad:
 
I think it's outrageous. That provision is imo unreasonably onerous and I wonder if you can challenge it in court. Given the massive wagering, they might as well not give any bonuses. Also, you also had cash in your account, what about that?

Scammers.:mad:
You're not kidding on it being onerous! When VPL folded back in March and just kept Casino Mate and House of Jack, they gave up their MGA license. Now they are in a " untouchable" area. I knew better.......I knew it! I told everyone to stay away, but I caved in when I went in and played. Won 3x's, just under 5k in three weeks. Most I have won all year. I'm so mad. Mostly at me.
 
You're not kidding on it being onerous! When VPL folded back in March and just kept Casino Mate and House of Jack, they gave up their MGA license. Now they are in a " untouchable" area. I knew better.......I knew it! I told everyone to stay away, but I caved in when I went in and played. Won 3x's, just under 5k in three weeks. Most I have won all year. I'm so mad. Mostly at me.

Did you get the 5k you had won ok ?
 
Shocked to see how this has turned out :(

Keep us updated with the VIP host.
I thought last night I would sleep on things and see it in a different light this morning. Sadly I don't so I sent him an email.

jennifer
8:46 AM (0 minutes ago)
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to Terence.HOJ
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Hello Terence,
Could you kindly go look at my chat for the last week please. I'm one click away from closing my account right now, and you need to give me a good reason why I shouldn't! I feel gutted, angry,betrayed! What good is a VIP program? Seriously. At no given time was I ever told that there is a max of 200 dollar withdrawl on anything you guys give me! NEVER! Even the progress bar. So much for loyalty. Here, have some free spins, with crazy amounts to wager, and when you are done, here is 200 dollars for the effort.
1f621
even if you have real money in your account. EVEN if you had just deposited 5 minutes before you get any bonus. I trusted you guys. I spent days wagering on that amount. Over 120 people on casinomeister following the progress, 4 of them casinos, the rest players. Was it doable? Apparently it was, only to have over 4k ripped out from under you, and then feel like a complete idiot telling everyone that I only got 200 dollars
 
Very good email bebo. I hope casino management comes to its senses...

I still think this might be contested in court, but you'd need a laywer and that's going to cost.
 
I'm waiting. VIP host said that he is 100% certain that I knew and has been a long standing rule, even before they migrated. Which is 100% bunk. I never knew and before they migrated I had met the wagering requirements on a freebie, the one time I cashed out a large sum, and the other one left me with a balance of 1200, where 80 dollars went missing and I did a PAB, that was successful. I still have all the play transactions for that time.
 

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