vinylweatherman
You type well loads
- Joined
- Oct 14, 2004
- Location
- United Kingdom
Well, Grand Mondial have not changed, have they
I quit for 2 months because of 4 consecutive unsatisfactory problems with their automated systems for claiming promotional offers. NOT ONCE could they be arsed to reply to me, although it appeared that eventually the underlying issue was fixed.
They then tempted me back with a decent bonus, and it DID NOT INVOLVE their damn automated "opt-in" system, and it worked!
Last weekend, I was offered the "Treasure Quest" promotion, and I took it despite problems with the offer NOT working in the lobby, but ONLY in the mailer. I was pleasantly surprised that it did indeed work OK and credit the appropriate bonus, and the page then said "come back Monday for a Finders Keepers extra worth up to 100" (5 of course, knowing how Laddies similar offers work). I went back to the page on Monday, but I got an unspecified error, so I contacted CS.
Wednesday comes, and still no reply from CS, so I check my account just to see if they had fixed the problem and just couldn't be arsed to reply (looked for 5). Nothing, so tried the claim page again - same error.
But today is WEDNESDAY, and the error is that I am claiming OUTSIDE the period Monday to Thursday, which is simply not so.
Maybe a simple bug, but CS simply will not reply, making this consecutive ignored Email number 5.
Fair enough, if NEXT weekend's offer fails, I "can't be arsed" to keep Grand Mondial installed
I quit for 2 months because of 4 consecutive unsatisfactory problems with their automated systems for claiming promotional offers. NOT ONCE could they be arsed to reply to me, although it appeared that eventually the underlying issue was fixed.
They then tempted me back with a decent bonus, and it DID NOT INVOLVE their damn automated "opt-in" system, and it worked!
Last weekend, I was offered the "Treasure Quest" promotion, and I took it despite problems with the offer NOT working in the lobby, but ONLY in the mailer. I was pleasantly surprised that it did indeed work OK and credit the appropriate bonus, and the page then said "come back Monday for a Finders Keepers extra worth up to 100" (5 of course, knowing how Laddies similar offers work). I went back to the page on Monday, but I got an unspecified error, so I contacted CS.
Wednesday comes, and still no reply from CS, so I check my account just to see if they had fixed the problem and just couldn't be arsed to reply (looked for 5). Nothing, so tried the claim page again - same error.
But today is WEDNESDAY, and the error is that I am claiming OUTSIDE the period Monday to Thursday, which is simply not so.
Maybe a simple bug, but CS simply will not reply, making this consecutive ignored Email number 5.
Fair enough, if NEXT weekend's offer fails, I "can't be arsed" to keep Grand Mondial installed