So the beginning of this week I was lucky enough to win $500at Bob casino. I had heard and seen lots of good reviews for them. Here it is Friday they keep kicking back my cash out ( like over 20times now). They keep changing what documents they want and I had noticed that approved documents would somehow change to pending than not approved??? last night I went in my account and seen to documents were approved so I took s screenshot and jumped on live chat to co firm what I need for final verification. A few mins into chat I ask what I need, in a couple of mins he comes back is says my account doesn't have any approved documents. So check my acct sure enough miraculously the documents are no longer approved , they are not approved. Is this allowed??? I assume it was the chat agent