New Rival around - Spintime

Finished the 15 minutes & 543 and look at this:

Your Current Promotion Details
Get a $100.46 bonus on your next deposit!
Minimum deposit: $25.00
playthrough is 35x the winnings from primary promotion
Playthrough is the amount that must be wagered (put at risk) before you may cashout.


Unless otherwise stated, 1 credit wagered in a game counts as 1 credit toward playthrough requirements. Play at the following games, and any variants, does not count towards playthrough requirements and winnings may be considered null and void: Sicbo, RedDog, Baccarat, PaiGow, War, ThreeCard, LetItRide, Craps, DoubleUp, CaribStud, Slot Progressive. Play at the following games, and any variants, count toward playthrough requirements at a reduced rate: Roulette (1/10) Blackjack (1/10) Videopoker (1/10)
The following games and any variants may have different table limits while this promotion is active: Roulette, Blackjack, Sicbo, RedDog, Baccarat, PaiGow, War, ThreeCard, LetItRide, Videopoker, Craps, DoubleUp, CaribStud, Slot Progressive
Your table limits may change while this promotion is active.


Valid from 2009-12-01 00:00:00 to 2012-12-01 23:59:59. Promotion may be expired by casino at any time.
The casino's general terms and conditions apply.
Current Promotion Status
Claimed
 
I've installed this casino and there is NO PROMOTION available! :(

Wow, now i'm really impressed, the chat support told me, that Rival has flagged my new account for not beeing eligible for any bonuses in the future, so when they don't share any information, how could it be, that they deny any bonus, before i've even started to play there!?

Vegas Regal is the onliest Rival casino, which give me even ND bonuses, although i've only one time made any deposit there, but withdrawed a lot more times!
 
I've installed this casino and there is NO PROMOTION available! :(

Wow, now i'm really impressed, the chat support told me, that Rival has flagged my new account for not beeing eligible for any bonuses in the future, so when they don't share any information, how could it be, that they deny any bonus, before i've even started to play there!?

Vegas Regal is the onliest Rival casino, which give me even ND bonuses, although i've only one time made any deposit there, but withdrawed a lot more times!

thats standard procedure. of course rival shares these infos.

thats why some rivals like tradition and apollo and some others enabled the palyers manually. as if you have numerous accounts on rival network and claimed frebies etc. its pretty normal youre banned on new casinos. only on dendera and box24 i didnt have this problem.

maybe there shows a rep in future for this casino.

ill wait as i know not much about that one yet.


cheers

coxwel
 
Finished the 15 minutes & 543 and look at this:

What a joke. This is hardly worth depositing...

but, they do make it clear in the 15min promotion terms:

THIS IS A MULTI-STAGE PROMOTION. These conditions apply to the next stage.
This is a multi-stage promotion. Once the primary promotion is complete, the winnings become the bonus amount for the second stage. The following terms and conditions apply to the second stage of the promotion.


Minimum deposit: $25.00
playthrough is 35x the winnings from primary promotion


LOL, you're better off taking the 100% bonus up to $777....WR are only 15x..

:lolup:
 
as if you have numerous accounts on rival network and claimed frebies etc. its pretty normal youre banned on new casinos.

No that's not normal for me, because i'm now registered on really every Rival Casino, but had never any problems to take any ND bonus or 1st deposit bonus after registering on any casino, so this was my first time, that i've experienced this and so i closed my account directly, because this is a bad joke!
 
No that's not normal for me, because i'm now registered on really every Rival Casino, but had never any problems to take any ND bonus or 1st deposit bonus after registering on any casino, so this was my first time, that i've experienced this and so i closed my account directly, because this is a bad joke!

welcome to the club:p;)


cheers

coxwel
 
What a joke. This is hardly worth depositing...
but, they do make it clear in the 15min promotion terms:
THIS IS A MULTI-STAGE PROMOTION. These conditions apply to the next stage.
This is a multi-stage promotion. Once the primary promotion is complete, the winnings become the bonus amount for the second stage. The following terms and conditions apply to the second stage of the promotion.

Minimum deposit: $25.00
playthrough is 35x the winnings from primary promotion

LOL, you're better off taking the 100% bonus up to $777....WR are only 15x..

:lolup:
Yes, you are right.
Although the 15 min jobbie sounds better because it equates to a 400% bonus if you manage to win the max, but your expected loss during WR is 3 times your deposit, but if you take the 100% bonus your expected loss is only half your deposit.

Even so, I still like the sound of getting $100 for only a $25 deposit, so I might have a go at this later...;)

KK
 
strange things happening..

after i registered on this casino 2 days ago i was like suspected bonus baned, no promos available. i wrote to their management and support but just got the copy/paste reply every other rival would send out. no reasons discklosed bla..:rolleyes:

i answered telling i wanted this forwarded to management and no standard support answer. i got a short answer telling me this would have been managemtns decision. so i went on and uninstalled spintime.

yesterday i receive an email inviting me to play and there was the 100% first deposit match.

:eek2::what:

it has fair tcs so i maybe give it a try but i dont udnerstand this runaround again?



cheers

coxwel
 
guess you havent read correctly the WR for the match bonus is 15 x (deposit + bonus) which equals to 30 times
Not quite sure who that was directed at, but anyway that's a very good offer!

(D+B)x15 cashable is equal best with any other Rival casino, the same as the majority of MG casinos, and better than ANY reputable RTG casino that I know of!

Early days yet I know, but I think this new casino is going to be a good'un! :thumbsup:

KK
 
Oh well I think there has been

time for this to be resolved,

so here it is

I took the initial promotion which was play for 24 hours with $2010, and you could withdraw a maximum of $100.10, made playthrough and it said, cashout requirements met, so I went to help just to be sure on what to do next, she said make a $25 deposit, with the same option you will cashout too, and you can withdraw the winnings and the deposit you made straight away as long as you dont take advantage of a bonus. Went to withdraw it said " deposit was not successfully completed 502 cannot complete withdrawal" and removed all but my $25.

Support was baffled but then said As I can see the promotion has a second part and you have just activated it making your deposit, You can go ahead and play to complete the second part of the 24 Hours & 2010 FREE - No Deposit (Secondary Promo)

I thought okay, clearly the first promotion was worded incorrectly, in saying that the cashout, requirements of $100.10 were met, it said nothing about it being a secondary
promotion,

So The secondary part appeared then showed that it was a bonus of $100.10, I was willing to accept that an error was made in the wording of the first promotion.

Except that the bonus never showed in the account:eek:, the promotion shows as claimed. Support told me to try playing and see if it appeared, it didnt.

My biggest concern today is that......and I wouldnt have really been that concerned if it wasnt for this fact

I now see the bonus amount has changed from $100.10 to $1 :eek2:

"get $1 bonus" whereas yesterday its was "get $100.10 bonus" both with a playthrough of 35x the winnings from the primary promotion.

The first person that I talked to from support at the time this happened was lovely, she seemed genuinely sorry for the fact this had occured, today on the other hand the support person could not have been less interested.

Oh gosh I love Rivals, I could count on one hand the times Ive played ND promotions because I always wonder if they are more trouble than they are worth, now yes im sure they are.

I think a lot of the problem with support is that they have so many casinos with so many different promotions, they apologised "that it was a new casino, and they were learning to work with the bonus" in there words. What is boils down to is things like this shouldnt happen, but if they do, fix them fast.
 
Well looks like Spintime is just another white-label people!

I signed up for the freebie, and lost.

I took the 1st deposit bonus, and lost.

NOW IM BONUS BANNED!!

Spintime - are you for REAL???

I guess Im probably ahead by $7.50 at some other Rival...... :rolleyes:

Can you imagine if MG or RTG did this?? You were ahead at (for example) Spin Palace, and they ban you from promos at every other MG casino?? There would be an huge outcry!

The only reason I stuck with Rival over the years is the games, but even they are getting worse.....their policies and management have always been cr*p come to think of it.

I think Ill just keep giving my money to 3Dice and 32Red.
 
Has anyone cashed out at this place?

I have a pending withdrawal from March 2 from the new player offer. Support said I should be paid "soon" and "any day now." Words like that are generally a big caution flag but it's too soon to tell...
 
Has anyone cashed out at this place?

I have a pending withdrawal from March 2 from the new player offer. Support said I should be paid "soon" and "any day now." Words like that are generally a big caution flag but it's too soon to tell...

Ok, you cashed out on the 2nd and its now the 12th - I make that 8 business days. :eek:

Did you send any docs etc in? If not, expect an email in the next few days saying you need to send them in before you are paid, and that the 5 business day timeframe will start from then.

I would consider a PAB soon.
 
Ok, you cashed out on the 2nd and its now the 12th - I make that 8 business days. :eek:

Did you send any docs etc in? If not, expect an email in the next few days saying you need to send them in before you are paid, and that the 5 business day timeframe will start from then.

I would consider a PAB soon.

Docs were approved on 3/5, that's why I was thinking 5 business days from then. Here's the chat, what it never shows is the LONG pauses waiting for a response (in this case the manager's email). On top of that, how hard would it have been to give me the email instead of sending me to the website to find it? AND the way this chat is worded, it sounds like they are mailing me a check instead of a instant payment via Ewallet...

-------------------
Craig: Welcome to Spin Time Casino Live Support. How may I assist you?
me: Hi, can you tell me if my withdrawal will be processed today? I chatted yesterday and the person said most likely it would have been paid.
me: user is me
me: email is me1@comcast.net
Craig: One moment please.
Craig: yes indeed you should get it any day
Craig: now
me: any day?
me: what is the typical cashout time?
Craig: 2 to 5 business days once you faxback papers have been aproved
me: I have an email saying they were approved on March 5
me: so today would be the 5th business day, I guess...
me: can you provide me with the managers email?
me: I will contact him/her directly
Craig: so that is why I'm saying you should be getting it soon
me: soon should be no later than today
me: it's the 5th day
me: can I get the managers email?
Craig: I know that is way I'm saying
Craig: its on it way
me: Craig - can I get the managers email? Yes or no?
Craig: yes sure
me: what is it?
Craig: hold one sec
Craig: where havings some internet problems
Craig: go to www.spintime.com
Craig: in the support section
Craig: you can find it
me: ok, thanks
me: bye
 
I'm going to add this beauty of a chat as well since this is the only SpinTime post and it pertains to the current new player offer. For those brave enough to deal with these folks, DON'T deposit for the second part of this promotion until the timer runs out. Most likely you will be screwed...


-------------------------
Liz: Welcome to casino Live Chat. How may I help you?
me: Hi, I'm playing at Spin Time on the timed promotion and it says I've met the first requirements. Now what?
Liz: May I have your Login name and email address please?
me: me
me: me1@comcast.net
Liz: Your patience is appreciated. I will be with you shortly.
me: ok
Liz: You can use www.ewalletxpress.com
Liz: Our system requires a successful verification deposit from the method you intend to withdraw to. You can deposit the minimum required amount and you can withdraw the deposit right away if you do not take advantage of a bonus.
me: Well I want the second part of the bonus which should be $100, right?
me: Which would require me to make a $25 deposit?
Liz: Yes that is right
me: ok, so do I make the deposit and the 100 shows up?
Liz: One moment please.
Liz: Your winnings of 100.08 from your primary promotion have become the bonus in the secondary promotion.
Liz: You must go to the cashier and make an additional deposit before you can continue wagering.
me: Ok, will the timer go away? I mean I don't have 1 hour to do the rest of the wagering, right?
Liz: Your patience is appreciated. I will be with you shortly.
me: ok
Liz: Wagering has been met
me: What about the timer? Does it go away?
me: For the second part of this promotion...
Liz: You need to make the deposit
me: That doesn't answer my question
Liz: As when time is up it will remove funds
me: My questions is
Liz: The 1st promotion is still active
me: I understand that
me: for the second part of the promotion
me: is it timed or not?
Liz: Meaning timer is still active
me: Let me try again...
me: Is the timer ONLY for the first part of the bonus
me: Meaning I have lots of time to wager AFTER I deposit 25
Liz: One moment please.
Liz: You have 30 minutes to wait before the 2nd promotion becomes active then deposit
me: My timer says 47:11 right now...
me: so wait until it's gone I guess
Liz: Timer is still there
me: so wait until it's gone
Liz: It is for this 1st bonus
Liz: yes please
me: ok, that's what I needed to know
me: then I'll close the casino for now...
me: back later
me: hopefully, all will work
Liz: Thank you for using Live Support. Should you have any future questions, please contact us again.
 
Received payment on the 15th, 10 days after docs were approved.

Had a win at this casino on March 5th. I still have not received my win. Today is the 10th business day. Customer service is of no help and the Casino is not giving me any answers on when I will get the money.
 
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spintime should be joining to other rivals to avoid like planet 23

It isnt acceptable the way they deal with players withdrawls
 
Did you submit your faxback junk and, if yes, when was it approved? They count the business days AFTER approval.


Had a win at this casino on March 5th. I still have not received my win. Today is the 10th business day. Customer service is of no help and the Casino is not giving me any answers on when I will get the money.
 

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