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New Rival around - Spintime

Discussion in 'Online Casinos' started by coxwel, Feb 7, 2010.

    Feb 7, 2010
  1. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    Just found a new Rival while browsing.

    its called You must register/login in order to see the link.

    anyone heard of it yet?

    i havent downloaded yet as i guess ill be bonusbanned anyway ;-)


    cheers

    coxwel
     
    1 person likes this.
  2. Feb 7, 2010
  3. vegetagirl2008

    vegetagirl2008 Mafia Wars Level 472

    Occupation:
    No Job Here..
    Location:
    Brooklyn, New York, United States
    Finished the 15 minutes & 543 and look at this:

    Your Current Promotion Details
    Get a $100.46 bonus on your next deposit!
    Minimum deposit: $25.00
    playthrough is 35x the winnings from primary promotion
    Playthrough is the amount that must be wagered (put at risk) before you may cashout.


    Unless otherwise stated, 1 credit wagered in a game counts as 1 credit toward playthrough requirements. Play at the following games, and any variants, does not count towards playthrough requirements and winnings may be considered null and void: Sicbo, RedDog, Baccarat, PaiGow, War, ThreeCard, LetItRide, Craps, DoubleUp, CaribStud, Slot Progressive. Play at the following games, and any variants, count toward playthrough requirements at a reduced rate: Roulette (1/10) Blackjack (1/10) Videopoker (1/10)
    The following games and any variants may have different table limits while this promotion is active: Roulette, Blackjack, Sicbo, RedDog, Baccarat, PaiGow, War, ThreeCard, LetItRide, Videopoker, Craps, DoubleUp, CaribStud, Slot Progressive
    Your table limits may change while this promotion is active.


    Valid from 2009-12-01 00:00:00 to 2012-12-01 23:59:59. Promotion may be expired by casino at any time.
    The casino's general terms and conditions apply.
    Current Promotion Status
    Claimed
     
  4. Feb 7, 2010
  5. eu_lowroller

    eu_lowroller Non-Gambler

    Occupation:
    Call Center Agent
    Location:
    Austria
    I've installed this casino and there is NO PROMOTION available! :(

    Wow, now i'm really impressed, the chat support told me, that Rival has flagged my new account for not beeing eligible for any bonuses in the future, so when they don't share any information, how could it be, that they deny any bonus, before i've even started to play there!?

    Vegas Regal is the onliest Rival casino, which give me even ND bonuses, although i've only one time made any deposit there, but withdrawed a lot more times!
     
  6. Feb 7, 2010
  7. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    thats standard procedure. of course rival shares these infos.

    thats why some rivals like tradition and apollo and some others enabled the palyers manually. as if you have numerous accounts on rival network and claimed frebies etc. its pretty normal youre banned on new casinos. only on dendera and box24 i didnt have this problem.

    maybe there shows a rep in future for this casino.

    ill wait as i know not much about that one yet.


    cheers

    coxwel
     
  8. Feb 7, 2010
  9. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    What a joke. This is hardly worth depositing...

    but, they do make it clear in the 15min promotion terms:


    LOL, you're better off taking the 100% bonus up to $777....WR are only 15x..

    :lolup:
     
  10. Feb 7, 2010
  11. vegetagirl2008

    vegetagirl2008 Mafia Wars Level 472

    Occupation:
    No Job Here..
    Location:
    Brooklyn, New York, United States
    That makes me wonder why I don't take bonuses period.
     
  12. Feb 7, 2010
  13. denamoutz

    denamoutz Dormant account

    Occupation:
    mom
    Location:
    USA
    Okay i made the playthrough and time, is it worth depositing? :rolleyes:
     
  14. Feb 7, 2010
  15. eu_lowroller

    eu_lowroller Non-Gambler

    Occupation:
    Call Center Agent
    Location:
    Austria
    No that's not normal for me, because i'm now registered on really every Rival Casino, but had never any problems to take any ND bonus or 1st deposit bonus after registering on any casino, so this was my first time, that i've experienced this and so i closed my account directly, because this is a bad joke!
     
  16. Feb 7, 2010
  17. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    welcome to the club:p;)


    cheers

    coxwel
     
  18. Feb 7, 2010
  19. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Yes, you are right.
    Although the 15 min jobbie sounds better because it equates to a 400% bonus if you manage to win the max, but your expected loss during WR is 3 times your deposit, but if you take the 100% bonus your expected loss is only half your deposit.

    Even so, I still like the sound of getting $100 for only a $25 deposit, so I might have a go at this later...;)

    KK
     
  20. Feb 9, 2010
  21. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    strange things happening..

    after i registered on this casino 2 days ago i was like suspected bonus baned, no promos available. i wrote to their management and support but just got the copy/paste reply every other rival would send out. no reasons discklosed bla..:rolleyes:

    i answered telling i wanted this forwarded to management and no standard support answer. i got a short answer telling me this would have been managemtns decision. so i went on and uninstalled spintime.

    yesterday i receive an email inviting me to play and there was the 100% first deposit match.

    :eek2::what:

    it has fair tcs so i maybe give it a try but i dont udnerstand this runaround again?



    cheers

    coxwel
     
  22. Feb 10, 2010
  23. slotobob

    slotobob Dormant account

    Occupation:
    student
    Location:
    germany
    guess you havent read correctly the WR for the match bonus is 15 x (deposit + bonus) which equals to 30 times
     
  24. Feb 10, 2010
  25. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Not quite sure who that was directed at, but anyway that's a very good offer!

    (D+B)x15 cashable is equal best with any other Rival casino, the same as the majority of MG casinos, and better than ANY reputable RTG casino that I know of!

    Early days yet I know, but I think this new casino is going to be a good'un! :thumbsup:

    KK
     
  26. Feb 10, 2010
  27. sparkles

    sparkles Experienced Member

    Occupation:
    home ex
    Location:
    The bottom of the Garden
    Ive had a bit of

    an issue with this casino, but will give them some time to rectify it
     
    1 person likes this.
  28. Feb 10, 2010
  29. sparkles

    sparkles Experienced Member

    Occupation:
    home ex
    Location:
    The bottom of the Garden
    Oh well I think there has been

    time for this to be resolved,

    so here it is

    I took the initial promotion which was play for 24 hours with $2010, and you could withdraw a maximum of $100.10, made playthrough and it said, cashout requirements met, so I went to help just to be sure on what to do next, she said make a $25 deposit, with the same option you will cashout too, and you can withdraw the winnings and the deposit you made straight away as long as you dont take advantage of a bonus. Went to withdraw it said " deposit was not successfully completed 502 cannot complete withdrawal" and removed all but my $25.

    Support was baffled but then said As I can see the promotion has a second part and you have just activated it making your deposit, You can go ahead and play to complete the second part of the 24 Hours & 2010 FREE - No Deposit (Secondary Promo)

    I thought okay, clearly the first promotion was worded incorrectly, in saying that the cashout, requirements of $100.10 were met, it said nothing about it being a secondary
    promotion,

    So The secondary part appeared then showed that it was a bonus of $100.10, I was willing to accept that an error was made in the wording of the first promotion.

    Except that the bonus never showed in the account:eek:, the promotion shows as claimed. Support told me to try playing and see if it appeared, it didnt.

    My biggest concern today is that......and I wouldnt have really been that concerned if it wasnt for this fact

    I now see the bonus amount has changed from $100.10 to $1 :eek2:

    "get $1 bonus" whereas yesterday its was "get $100.10 bonus" both with a playthrough of 35x the winnings from the primary promotion.

    The first person that I talked to from support at the time this happened was lovely, she seemed genuinely sorry for the fact this had occured, today on the other hand the support person could not have been less interested.

    Oh gosh I love Rivals, I could count on one hand the times Ive played ND promotions because I always wonder if they are more trouble than they are worth, now yes im sure they are.

    I think a lot of the problem with support is that they have so many casinos with so many different promotions, they apologised "that it was a new casino, and they were learning to work with the bonus" in there words. What is boils down to is things like this shouldnt happen, but if they do, fix them fast.
     
    1 person likes this.
  30. Feb 11, 2010
  31. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Well looks like Spintime is just another white-label people!

    I signed up for the freebie, and lost.

    I took the 1st deposit bonus, and lost.

    NOW IM BONUS BANNED!!

    Spintime - are you for REAL???

    I guess Im probably ahead by $7.50 at some other Rival...... :rolleyes:

    Can you imagine if MG or RTG did this?? You were ahead at (for example) Spin Palace, and they ban you from promos at every other MG casino?? There would be an huge outcry!

    The only reason I stuck with Rival over the years is the games, but even they are getting worse.....their policies and management have always been cr*p come to think of it.

    I think Ill just keep giving my money to 3Dice and 32Red.
     
  32. Mar 12, 2010
  33. all4greed

    all4greed Now we can do business.

    Occupation:
    Misc.
    Location:
    Pacific NW
    Has anyone cashed out at this place?

    I have a pending withdrawal from March 2 from the new player offer. Support said I should be paid "soon" and "any day now." Words like that are generally a big caution flag but it's too soon to tell...
     
  34. Mar 12, 2010
  35. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Ok, you cashed out on the 2nd and its now the 12th - I make that 8 business days. :eek:

    Did you send any docs etc in? If not, expect an email in the next few days saying you need to send them in before you are paid, and that the 5 business day timeframe will start from then.

    I would consider a PAB soon.
     
  36. Mar 12, 2010
  37. all4greed

    all4greed Now we can do business.

    Occupation:
    Misc.
    Location:
    Pacific NW
    Docs were approved on 3/5, that's why I was thinking 5 business days from then. Here's the chat, what it never shows is the LONG pauses waiting for a response (in this case the manager's email). On top of that, how hard would it have been to give me the email instead of sending me to the website to find it? AND the way this chat is worded, it sounds like they are mailing me a check instead of a instant payment via Ewallet...

    -------------------
    Craig: Welcome to Spin Time Casino Live Support. How may I assist you?
    me: Hi, can you tell me if my withdrawal will be processed today? I chatted yesterday and the person said most likely it would have been paid.
    me: user is me
    me: email is This email is not visible to you.
    Craig: One moment please.
    Craig: yes indeed you should get it any day
    Craig: now
    me: any day?
    me: what is the typical cashout time?
    Craig: 2 to 5 business days once you faxback papers have been aproved
    me: I have an email saying they were approved on March 5
    me: so today would be the 5th business day, I guess...
    me: can you provide me with the managers email?
    me: I will contact him/her directly
    Craig: so that is why I'm saying you should be getting it soon
    me: soon should be no later than today
    me: it's the 5th day
    me: can I get the managers email?
    Craig: I know that is way I'm saying
    Craig: its on it way
    me: Craig - can I get the managers email? Yes or no?
    Craig: yes sure
    me: what is it?
    Craig: hold one sec
    Craig: where havings some internet problems
    Craig: go to You must register/login in order to see the link.
    Craig: in the support section
    Craig: you can find it
    me: ok, thanks
    me: bye
     
  38. Mar 12, 2010
  39. all4greed

    all4greed Now we can do business.

    Occupation:
    Misc.
    Location:
    Pacific NW
    I'm going to add this beauty of a chat as well since this is the only SpinTime post and it pertains to the current new player offer. For those brave enough to deal with these folks, DON'T deposit for the second part of this promotion until the timer runs out. Most likely you will be screwed...


    -------------------------
    Liz: Welcome to casino Live Chat. How may I help you?
    me: Hi, I'm playing at Spin Time on the timed promotion and it says I've met the first requirements. Now what?
    Liz: May I have your Login name and email address please?
    me: me
    me: This email is not visible to you.
    Liz: Your patience is appreciated. I will be with you shortly.
    me: ok
    Liz: You can use You must register/login in order to see the link.
    Liz: Our system requires a successful verification deposit from the method you intend to withdraw to. You can deposit the minimum required amount and you can withdraw the deposit right away if you do not take advantage of a bonus.
    me: Well I want the second part of the bonus which should be $100, right?
    me: Which would require me to make a $25 deposit?
    Liz: Yes that is right
    me: ok, so do I make the deposit and the 100 shows up?
    Liz: One moment please.
    Liz: Your winnings of 100.08 from your primary promotion have become the bonus in the secondary promotion.
    Liz: You must go to the cashier and make an additional deposit before you can continue wagering.
    me: Ok, will the timer go away? I mean I don't have 1 hour to do the rest of the wagering, right?
    Liz: Your patience is appreciated. I will be with you shortly.
    me: ok
    Liz: Wagering has been met
    me: What about the timer? Does it go away?
    me: For the second part of this promotion...
    Liz: You need to make the deposit
    me: That doesn't answer my question
    Liz: As when time is up it will remove funds
    me: My questions is
    Liz: The 1st promotion is still active
    me: I understand that
    me: for the second part of the promotion
    me: is it timed or not?
    Liz: Meaning timer is still active
    me: Let me try again...
    me: Is the timer ONLY for the first part of the bonus
    me: Meaning I have lots of time to wager AFTER I deposit 25
    Liz: One moment please.
    Liz: You have 30 minutes to wait before the 2nd promotion becomes active then deposit
    me: My timer says 47:11 right now...
    me: so wait until it's gone I guess
    Liz: Timer is still there
    me: so wait until it's gone
    Liz: It is for this 1st bonus
    Liz: yes please
    me: ok, that's what I needed to know
    me: then I'll close the casino for now...
    me: back later
    me: hopefully, all will work
    Liz: Thank you for using Live Support. Should you have any future questions, please contact us again.
     
    1 person likes this.

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