NETeller down ?

w2album

Dormant account
Joined
Jul 25, 2005
Location
Scandinavia
Since a couple of hours ago Im unable to sign in to my NETeller account, keep getting this message:

"You have requested an unknown page.

Please contact support@neteller.com if you continue to receive this error
."

Is it just me, or has somebody else experienced the same problem?:confused:
 
Same here - it has been giving me trouble repeatedly over the last few days (internal server errors) and not I get the same error message as you..
 
Same error here. Just made an instant payment from UK Casino Club, and got an error "Object moved to HERE" in the casino page, but the funds seemed to get through. I cannot check though, as it is impossible to log on to Neteller.
I have NEVER known any other financial institution to take such a lax attitude to their internet service, and these other banks have BRANCHES!

I was getting these internal server errors over the last two days, so what were Neteller doing, just waiting for the whole thing to fall over no doubt, while they are overstretched "Paying US clients:rolleyes:" (Excuse given in Spring when non-US clients had delays with withdrawals - turned out to be comlete BS).

Damn shame it couldn't have been down this morning, the casino was a PIG:mad:
 
Same problem here too. Made a deposit into Royal Vegas and the funds have not appeared despite an email being sent out to me that payment was sent.
 
Same problem here too. Made a deposit into Royal Vegas and the funds have not appeared despite an email being sent out to me that payment was sent.

Earlier in the day I would make a deposit in to a MG casino, after 3-4 minutes nothing had happened nil, nada, zero on my casino account, but the usual mail-message from NETeller arrived stating that I have successfully transferred the amount, TWICE !!! Should be impossible or?:mad:
 
It's getting WORSE, now even the HOME PAGE gives the "unknown page error", the sign-in, which used to give the error just won't load at all.
I have a message that my instant payment was successful, but if deposits are not going through despite success messages, I am beginning to wonder:confused:

How could Neteller allow things to get this badly screwed up.
Surely a new processor can just wade in and steal all the current clients by offering a service just as convenient such that casinos favour it and offer all the extras that currently make Neteller stand out over others, such as Moneybookers. (Pity we can't have instant MONEYBOOKERS withdrawals).
 
I dont see how Neteller could possibly stay a float too much longer. With US, Canada, and Israel out the picture. Also with that mega millions dollar fined the US imposed on them. Laying off of staff members. NEteller IMHO is in a death spin. You Europeans needs to be cautious will dealing with this company.
 
sam here, still.
I would switch to moneybookers and/or wire transfer.


My objection to moneybookers:-

Customer support: Messaging Centre

--------------------------------------------------------------------------------

Mailing address: C3 Cairngorm House
Meridian Gate
203 Marsh Wall
London E14 9YT
United Kingdom

--------------------------------------------------------------------------------

Customer Call Centre:
Monday - Friday 9:00 - 18:00 GMT International: +44 870 383 0232^^
UK: 0905 848 0011 (calls cost 25p / minute) **

--------------------------------------------------------------------------------

Fax: UK: 0709 204 2001 ***
USA: 509 271 5556
Germany: 01805 48200 46128
Netherlands: 020 524 8418
France: 01 5301 0809
International: +1 509 271 5556 / +44 709 204 2001

** F*****G rip off merchants:mad: Treat us Brits like "treasure island". AND extremely limited hours to boot.

^^ This will also work from the UK, still a "secret location" number, but only 7p per min, not 25p, and we can be treated like everyone else.

*** PERSONAL Number - It's a F*****G BUSINESS, not a "person".

If they have to hide their true location behind this many levels of smokescreens and rip offs, it still leaves Neteller out ahead, you may be on hold for ages, but it's free, and open 24/7.

It would be cheaper to use a debit card, although withdrawals would be a little slower (3 working days min from processing), it might help with gambling discipline.
 
It looks to be back to almost normal, I was just able to get it to login and check my balance after a few tries. I'm from the US so no idea if it's working ok for deposits though.
 
It looks to be back to almost normal, I was just able to get it to login and check my balance after a few tries. I'm from the US so no idea if it's working ok for deposits though.

It was almost "normal" a while back, but it has totally gone down now, all pages are "unknown", even the home page that would normally have a message as to what was up (it earlier said they were "working on it", then it was "normal", but now it is "unknown").
 
Yes it is. Otherwise I wouldn't have posted.

No it is not. ;)

See, that it does work for you does not mean it works for everybody - it doesn't for me. Of course you could also argue the other way around, but since we're talking about a failure here positive proof doesn't really bear any significance.

Anyway, as soon as it is working fine I'm going to be cashing out quite a lot, no need to have more at risk than necessary..
 
How odd, it's working as it should for me. :confused: This is from 10 mins ago:

6ch9m3b.jpg
 
Not that I would not have believed you - I just think it is a matter of who gets through and who doesn't, and I seem to be stuck at login.
At least I don't immediately get the "page not found" error anymore..
 
Yea, it's very inconsistent. Keeps getting stuck at the login page for me now.

Well, the home page has the all clear, no message about upgrade or being unavailable, but login is impossible, although other content can now be browsed.
Login stalls for several minutes, and then displays the page unknown message again, other times it jumps pretty much straight away to "unknown page", however, in nearly 20 attempts I have NEVER got as far as Swede has, and STILL have no idea whether my Neteller instant cash-in worked properly.
 
Earlier in the day I would make a deposit in to a MG casino, after 3-4 minutes nothing had happened nil, nada, zero on my casino account, but the usual mail-message from NETeller arrived stating that I have successfully transferred the amount, TWICE !!! Should be impossible or?:mad:

Answer from casino : "Please note due to Netellers maintenance the deposit may have been processed twice". Wonderfull:mad:
 
2 hrs. ago, I tried to deposit via neteller at 32red. Didn't know neteller was down. The deposit never got to my balance, the casino just froze. But I got the auto-mail from neteller that confirmed the deposit. I can't log in at neteller to see if the money has been withdrawn, but it's not at 32red.
Sucks...
 

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