laura4140
Dormant account
- Joined
- Oct 18, 2010
- Location
- Studio City CA
Im nw to the world of online gambling. I happened to find out about unfortuately due to someone who hacked through my router that I didnt secure properly when i move. Many charges were put on my mothers bank card as well as opening e check and quicktender. Took me months to sort all this mess out as well as the banks doing there own investigations which is how I found out how they got all the information. that being said I got curious myself to online gambling and did a lot of reading and never finding the answers Im looking for. Fast forward, its been about 6 months now that this happened. I decided I wanted to try a few casinos. I have signed up deposited and been flagged due to my IP address each time ive explained situation and thought it would be resolved. As of today when I go to make my first withdraw of 1650.00 dollars I find out otherwise. This is with Winward Casino. I opened that account with slots viilage first and went through security to explain my story and they okayed me and took all the steps before I even deposited. Ive made at least 30 deposits there etc. No withdraws. I played at Top Game Winward Casino and won the money. Ive gone through 2 days of complete run around lies and they know that I took care of this matter back last Nov at their sister site slots village. Ray is the person I talked to back then and now. Again the chargebacks from ID theft were not even in my name but its my IP address. Everything is in their records and they know that. Why else would I deposit if I wasnt able to be paid if I won. I read every rule followed everything to the letter to insure this wouldnt happen. They have since blocked my emails what does that tell you. The fact that I have over 30 deposits in their casinos and they are giving me this exuse that I had already cleared 6 months ago. I looked on this forum before I even deposited the other day for complaints and they were all in 2008 after reading a recommendation of fast withdraw and best top game site to get paid I had figured they had changed. I was wrong. Everything I read happened to me to the letter. What I need help with is how to go about getting paid or getting somewhere in the right manner. I also would like to play in other casinos but some of those rtg or rivals (which Ive signed up with but not depositied) were where charge backs were. Can I clear up this mess. Im quickly learning that thinking everything gets cleared its obviously not as Im finding out with first withdraw. I personally dont see the correlation about charge backs from none of winward casinos and my 30 deposits after being cleared to play has to do with my winnings. Ive proved to them it wasnt me and they can see my deposits. The chargeback rule usually pertains to the casino your playing to void winnings. Im confused and need help. Again I cleared this up sent in my docs dealt with security and they gave me the go ahead. They didnt mind taking my 30 deposits. Please help me I need good advice.