Need Help/ Advice

[indicka]

Last week, Quicktender requested that I send them copies of a bank statement with my current address, front and back of a picture ID, and front and back of the CC used to fund my QT account for security purposes. I cooperated and sent them all requested documents. A day later, they closed and locked me out of my account! I had approx. $400 in my account when they locked me out.

I emailed them for an explanation and to please review my account and reconsider opening as I've done nothing wrong, as far as I'm aware. Its been 3 three days, and no reply.

Is there anything I can do? Am I shit outta luck? Can these guys simply take my $400 and not respond?...seems to be the case here. Any advice would be greatly appreciated. This really sucks..

 

[The Dude]

Are there any other people using your computer? That may be the problem.

 

[indicka]

Only me.

 

[silkprint]

All the IDS match ? and match what you signed up with ?

 

[indicka]

All the IDS match ? and match what you signed up with ?

Yes, all the IDS match. I'll just sit back and wait for them to do their investigation. My eagerness to spin them reels will simply have to wait until a later day. I just wish Quicktender security would give me some kind of feedback on what I could do or provide them in order to resolve whatever it is that may be at the root of this.

Like the Meister reminded me not too long ago...patience is key.

 

[footdr]

I HAD PROBLEMS TOO

After using Quicktender to deposit excluseivly since they started and all my card deposits cleariing just fine, I request a rather large withdrawal to my bank and got the same request from security.

I told them that withdrawing my money had nothing to do with deposits as the money I was withdrawing had just been transfered by a casino.

I also told them I would not provide the copies of my cards since they stated the reason they were needed was to verify I was the cardholder. Bull S.

I asked if my deposits were not being approved, they responded they were I then asked if any of my wiretransfers were returned due to me not being a signer or owner of the account. None were returned.

Therefore, I said they must have another reason for wanting copies as clearly my identity has been more than verified.

They agreed to continue accepting merchant transfers to my account and processing wiretransfers. BUT took away my credit card depositing.

FINE WITH ME>

I have sent copies to most of the casinos that take card deposits and enough is enough.

Haven't missed the right to those card deposits at all so they are the ones that are losing out.