Hi, I'm new to this forum and happy that I found it.
It is been quite a time ago when this happened but I thought I'd ask here did the casino do somethings wrong.
I deposited 250€ to MyJackPotCasino.com and got 50€ of bonus. I tried to withdraw the 250€ straight away without playing. Well time went by and I was wondering why it's taking so long to get the 250€ to my bank account.
So I send a message to casino asking why its taking so long and they said that some anti fraud department was investigating my last session for bonus abuse and promised to send me the result when they get it.
They never gave me any answer to anything and stopped answering to my messages. After that I was stupid and continued playing there few times, but when I tried to make a withdraw the money never came.
After that they just put my account on hold and I never got any answer from them.
I know I should not have tried to withdraw that 250€ when I got the bonus with it but many casinos just forteit the bonus when you do so.
So is all the money gone that I deposited after the 250€ and tried to withdraw? I just wanted the answer that they promised me.
It is been quite a time ago when this happened but I thought I'd ask here did the casino do somethings wrong.
I deposited 250€ to MyJackPotCasino.com and got 50€ of bonus. I tried to withdraw the 250€ straight away without playing. Well time went by and I was wondering why it's taking so long to get the 250€ to my bank account.
So I send a message to casino asking why its taking so long and they said that some anti fraud department was investigating my last session for bonus abuse and promised to send me the result when they get it.
They never gave me any answer to anything and stopped answering to my messages. After that I was stupid and continued playing there few times, but when I tried to make a withdraw the money never came.
After that they just put my account on hold and I never got any answer from them.
I know I should not have tried to withdraw that 250€ when I got the bonus with it but many casinos just forteit the bonus when you do so.
So is all the money gone that I deposited after the 250€ and tried to withdraw? I just wanted the answer that they promised me.