Mrqslots withdrawal

[Albies!]

I withdrew £80 in 3 separate transactions at 8.58pm last night and still have received nothing in my bank. I've messaged them and they are saying to wait but I really need the money in my bank today before 1pm but still nothing

 

[satchnz]

It’s past 1pm today so what happened?

I’m not sure why you withdrew £80 across three separate transactions one after another but that might have raised a flag with MrQ requiring a manual approval. And it’s the weekend.

Beyond the above, I’m not really sure what else you are asking for.

 

[Albies!]

It’s past 1pm today so what happened?

I’m not sure why you withdrew £80 across three separate transactions one after another but that might have raised a flag with MrQ requiring a manual approval. And it’s the weekend.

Beyond the above, I’m not really sure what else you are asking for.

It’s past 1pm today so what happened?

I’m not sure why you withdrew £80 across three separate transactions one after another but that might have raised a flag with MrQ requiring a manual approval. And it’s the weekend.

Beyond the above, I’m not really sure what else you are asking for.

I did it over those many transactions as I wanted all my money out and it was only letting me withdraw bits at a time I've still received nothing and now it's18.08pm and NOW its saying I can't get into my account because I've self excluded myself which I've done no such thing and I still have £30 left in that account which I now can't access!

 

[Albies!]

I did it over those many transactions as I wanted all my money out and it was only letting me withdraw bits at a time I've still received nothing and now it's18.08pm and NOW its saying I can't get into my account because I've self excluded myself which I've done no such thing and I still have £30 left in that account which I now can't access!

So they've made a self exclusion without my permission

 

[paul7388]

So they've made a self exclusion without my permission

Well i guess it all depends on your messages to them.

You stated on here you needed your money by 1pm. If you were messaging them the same and sounded desperate then I would imagine they have took it upon themselves to self exclude you for showing signs of being a problem gambler.

 

[Albies!]

Well i guess it all depends on your messages to them.

You stated on here you needed your money by 1pm. If you were messaging them the same and sounded desperate then I would imagine they have took it upon themselves to self exclude you for showing signs of being a problem gambler.

It doesn't matter if or what time I wanted the money by its my money so I want it. They soon enough take the cash from you but when it comes to giving it they just do as they please

 

[paul7388]

It doesn't matter if or what time I wanted the money by its my money so I want it. They soon enough take the cash from you but when it comes to giving it they just do as they please

It matters a lot.

If you are messaging a casino for a small sum.of money and desperate to get it as soon as possible then any reputable casino would see it as a gambling problem and self exclude you.

 

[mulven]

It doesn't matter if or what time I wanted the money by its my money so I want it. They soon enough take the cash from you but when it comes to giving it they just do as they please

It doesn't matter what time you wanted the money but if you said something indicating a problem they will self exclude you.

Its fine to want your money by a certain time but if you need as little as £80 or £240 depending on what you meant by 1pm on a certain day it would be evidence you were gambling outside your means. Did you mention any urgency in getting your funds in communication via live chat or email?

 

[Albies!]

It matters a lot.

If you are messaging a casino for a small sum.of money and desperate to get it as soon as possible then any reputable casino would see it as a gambling problem and self exclude you.

Well they still haven't sent me the money so they can't be that bothered about me if I was desperate for the money

 

[Albies!]

Surely if I had a gambling problem I would just bet the money on other games and not withdraw it?

 

[mulven]

Well they still haven't sent me the money so they can't be that bothered about me if I was desperate for the money

are you KYC verified? sounds like theres something holding you up. I deposited £1000 to mrQ, verified and withdrew with no issues last year

 

[Albies!]

I've been using mrq for over a year and never had any problems until now

 

[mulven]

Surely if I had a gambling problem I would just bet the money on other games and not withdraw it?

the exclusion and the withdrawal are two separate events. The exclusions only relation to the withdrawal is your urgency in receiving it.

They are preventing you from future play/deposits and the withdrawals will be processed eventually or after further verification.

 

[Albies!]

Just don't understand how it takes this long? Paddy power withdraw the monwy and it's in my bank account in seconds

 

[mulven]

Just don't understand how it takes this long? Paddy power withdraw the monwy and it's in my bank account in seconds

in your time on the site have you already been verified?

 

[Albies!]

I honestly can't remember it's been so long

 

[mulven]

I honestly can't remember it's been so long

if you haven't it might be the reason for delay. if you cant contact without logging in it will be a bit of a PITA but you will get emails eventually.

As far as the exclusion the casino's hands were tied they had to exclude you or risk getting in trouble or fined (obviously this is only if you communicated to them similar sentiment as you did on here).

 

[Albies!]

I honestly can't remember it's been so long

I'm sure they verified me through my email

if you haven't it might be the reason for delay. if you cant contact without logging in it will be a bit of a PITA but you will get emails eventually.

As far as the exclusion the casino's hands were tied they had to exclude you or risk getting in trouble or fined (obviously this is only if you communicated to them similar sentiment as you did on here).

So will they still receive any emails I send them if I was to email them if I don't receive the money?

 

[mulven]

I'm sure they verified me through my email

So will they still receive any emails I send them if I was to email them if I don't receive the money?

I'm assuming live chat doesn't work when you are logged in? If you find their support/verifications email and email you should make some progress. I would ask 1. if they need any documents from you 2. what is holding up the withdrawal.

 

[Albies!]

Yeah that's who I was emailing today the support team they said they had my withdraw requests but that was at 8 this morning and still nothing. It's been over 24 hours now and still not received anything

 

[mulven]

Yeah that's who I was emailing today the support team they said they had my withdraw requests but that was at 8 this morning and still nothing. It's been over 24 hours now and still not received anything

It's the weekend. Do nothing until Monday as you've already contacted.

 

[Albies!]

Are the withdrawls slower on a weekend as I've never had a problem before and no I won't contact them anymore till next week

 

[mulven]

Are the withdrawls slower on a weekend as I've never had a problem before and no I won't contact them anymore till next week

Some places process on the weekend some don't.

 

[Albies!]

Ok thanks for you help

 

[essuk]

You might want to look at my threads re mrq.com

 

[Albies!]

Yeah I will never us mrq again absolute joke