I'm asking this for my girlfriend, as she made an account to mrgreen for betting purposes and we managed to win a bet and planned to share the winnings. Afterwards her account was locked and they asked her for verification documents (They stated that the reason they locked the account was because she used Revolut for payment). They asked her for a selfie with a passport, picture of card used to make payment (Unable to do this one as the card from Revolut never arrived, and she has been using it virtually. And proof of address which she did. However she has given them multiple documents proofing them that the card indeed belongs to her (Revolut PDF document that states her name, address and list of the cards she posessess.) Mr green won't accept the documents that proof ownership of the card and the money seems to be stuck and the account locked with no way to withdraw our winnings.
Any advice on what advice could I give her at this point?
https://www.casinomeister.com/casino-reviews/mr-green/
Click this link to find out more about Mr Green Casino.
Any advice on what advice could I give her at this point?
https://www.casinomeister.com/casino-reviews/mr-green/
Click this link to find out more about Mr Green Casino.
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