Moneybookers hack

[hushda24]

I had two emails earlier from moneybookers, 1 was a failed login attempt and 2nd was password changed. This happened at 5.11am in uk time. While i was asleep. I have let moneybookers know it wasnt me,And still no reply ? I had no money in thankfully, And they didnt upload funds through my cc. Now i never had a problem there untill i got a security check to send in id. I rang them up aswell and man said add new email and new password. I did all that and this happens a week or so later ? MMMMMMMMm sounds fishy to me. Anyhow i am trying to find out how do i close the account ? Its back to vouchers and deposit at lads bookies for me. Its lucky it wasnt 10 days ago when i had $4000 in there. I am a bit behind on this internet lark, But it seems so easy to hack in to my accounts, Also do they have my email passwords ? Yes i have changed all passwords now,But surley they still can hack me ? So a warning to you all useing moneybookers and also any advice to me would be great. Thanks
hushda.

 

[jas2587]

I had two emails earlier from moneybookers, 1 was a failed login attempt and 2nd was password changed. This happened at 5.11am in uk time. While i was asleep. I have let moneybookers know it wasnt me,And still no reply ? I had no money in thankfully, And they didnt upload funds through my cc. Now i never had a problem there untill i got a security check to send in id. I rang them up aswell and man said add new email and new password. I did all that and this happens a week or so later ? MMMMMMMMm sounds fishy to me. Anyhow i am trying to find out how do i close the account ? Its back to vouchers and deposit at lads bookies for me. Its lucky it wasnt 10 days ago when i had $4000 in there. I am a bit behind on this internet lark, But it seems so easy to hack in to my accounts, Also do they have my email passwords ? Yes i have changed all passwords now,But surley they still can hack me ? So a warning to you all useing moneybookers and also any advice to me would be great. Thanks
hushda.

when you recieved these emails from Moneybookers did they address you by your legal name or did it say dear account holder

if you are not addressed by your legal name then it is a bogus email to get your info an when you change email an password they got it

Good Luck
Cindy

 

[hushda24]

when you recieved these emails from Moneybookers did they address you by your legal name or did it say dear account holder

if you are not addressed by your legal name then it is a bogus email to get your info an when you change email an password they got it

Good Luck
Cindy

Not sure,But after i see changed password email,I tryed to log in and yep the password was changed.

 

[winbig]

Not sure,But after i see changed password email,I tryed to log in and yep the password was changed.

You were lucky - this time.

Next time, be more careful and if you get another email like that, call them immediately. Don't fill out any forms on the web when you get something like that. You don't know who your information is going to, if you're not too careful.

 

[hushda24]

I have had my password changed for the 3rd time now since that 1st post. They surely must have my email details somehow to do this ? Its happening about 430am uk time every time. I am ringing moneybookers 1st thing in morning its very odd. They are taking no money tho ? And yes emails are genuine because my password has been changed.

 

[winbig]

I have had my password changed for the 3rd time now since that 1st post. They surely must have my email details somehow to do this ? Its happening about 430am uk time every time. I am ringing moneybookers 1st thing in morning its very odd. They are taking no money tho ? And yes emails are genuine because my password has been changed.

Interesting...if it's happening at the same time every time, it almost sounds like a systems glitch on their end...

I assume that you've ran various anti-spyware programs?

One usually doesn't catch everything, so it's always best to double up on it.

AdAware, combined with Spybot search and destroy usually catches everything. To be safe, boot into safe mode before running either one. That way if something is loading during windows startup, it won't have a chance to circumvent the results of each scan.

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[hushda24]

I done a spyware check last week,It was all clean apart from interbet casino.
Thinking about this, To change moneybookers password,You need to click on link in email,Now these emails are unopened ? The password has been changed tho, So how can they change it without clicking on link in email ? So perhaps they aint got my email details ? Oh i am confused as hell.

 

[hushda24]

Interesting...if it's happening at the same time every time, it almost sounds like a systems glitch on their end...

I assume that you've ran various anti-spyware programs?

One usually doesn't catch everything, so it's always best to double up on it.

AdAware, combined with Spybot search and destroy usually catches everything. To be safe, boot into safe mode before running either one. That way if something is loading during windows startup, it won't have a chance to circumvent the results of each scan.

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I am downloading Spybot search and destroy and will run it in safe mode, Cheers for this winbig.

 

[jas2587]

I done a spyware check last week,It was all clean apart from interbet casino.
Thinking about this, To change moneybookers password,You need to click on link in email,Now these emails are unopened ? The password has been changed tho, So how can they change it without clicking on link in email ? So perhaps they aint got my email details ? Oh i am confused as hell.

should never ever change a password thru a email link
go to the site an change it again
also forward the email to Moneybookers

sounds like a phlishong email to me

Cindy

 

[hushda24]

should never ever change a password thru a email link
go to the site an change it again
also forward the email to Moneybookers

sounds like a phlishong email to me

Cindy

I allways changed my password on moneybookers home apge,I never touched the emails,Apart from reading them.

 

[hushda24]

I done a spybot scan in safe mode. I had 4 problems, I had a trojan c in hkey local or somthing, in virtumonde sc , And there was a tracking device or somthing. I pressed fix it. So am i safe now ?

 

[winbig]

I done a spybot scan in safe mode. I had 4 problems, I had a trojan c in hkey local or somthing, in virtumonde sc , And there was a tracking device or somthing. I pressed fix it. So am i safe now ?

I'd do another scan in safe mode just to make sure that nothing else comes up...you can't be too careful!

Is there any way you could post the log from your first scan? It'd be interesting to see what exactly was infecting your computer and if it has any bearing on your moneybookers problem....just as a precaution, once your computer is disinfected, it'd be wise to change all of your stored passwords that you use...even if you've changed them before, that was when your computer was infected, so more than likely they could have these as well.

 

[hushda24]

I was hoping you could look back at results,But it seems not sadly. I should of wrote it all down. Just doing a scan again as i write this, I will change passwords right now,Then do another in safe mode. That be 3 scans then Thanks for all your help winbig. You really are so helpfull

 

[hushda24]

Winbig just finished 2nd scan, Got 1 problem this time. Its the tracking thing again . cookie. internet explorer,cookie my 1st name @ adyeildmanager.com/() . Whats that ?

 

[jas2587]

I done a spyware check last week,It was all clean apart from interbet casino.
Thinking about this, To change moneybookers password,You need to click on link in email,Now these emails are unopened ? The password has been changed tho, So how can they change it without clicking on link in email ? So perhaps they aint got my email details ? Oh i am confused as hell.

you say """" To change moneybookers password,You need to click on link in email"""

where I am saying do it at the moneybookers site
better safe then sorry
the link in the email could be a fake Moneybookers link
these people that send out these phlishing emails are very good at what they do
Cindy

 

[kauphy]

hi guys

hey guys you need to get a verification engine. i had somebody a while back get all my neteller infor by sending me a phlishing page and this was back when phlishing was something that was just coming out. at least i did,nt hear about it until after it happened to me and i know there was a thead on this site about it happening to alot of people. this was back when people in the u.s.a could use neteller to put money in the casinos on line. i downloaded a verification engine and every webpage i go to it tells me if it a real page or a phlishing site. i love it it helps so much to know that i,m on a real site and to know that no one is going to get anything from me again. so please think about getting one it helps so much.

 

[hushda24]

you say """" To change moneybookers password,You need to click on link in email"""

where I am saying do it at the moneybookers site
better safe then sorry
the link in the email could be a fake Moneybookers link
these people that send out these phlishing emails are very good at what they do
Cindy

I think i explained it wrong jas, To change password, I went to moneybookers homepage myself, And i had to click on email link they sent there and then to change password,I never clicked on the messages when i didnt request them, My password was changed 3 times in past fortnight,And them emails were not opened, So i really am very baffeled how they changed my password without clicking on link ?
I have done a 3rd scan, It said congrats nothing found, Also now know if you right click report you can save it/ Pity i never knew for 1st scan.
So i am thinking winbig might be right on its a glitch at there end ?
I mean who would change a password every week and not do anything else ?
Lets see if it gets changed again lol
email and moneybookers passwords changed yet again BY ME

 

[hushda24]

Also what i found alarming with moneybookers is , I tryed to get my account locked on purpose, Ie keep puting wrong password in etc.... All it does is lock you out for 5 mins or so lol. Is there anyway you can lock the account yourself ?

 

[jas2587]

Also what i found alarming with moneybookers is , I tryed to get my account locked on purpose, Ie keep puting wrong password in etc.... All it does is lock you out for 5 mins or so lol. Is there anyway you can lock the account yourself ?

This I dont know as I am in the USA an never had a Moneybookers account
I am sure some 1 will come along an post a answer for you

Good Luck

Cindy

 

[hushda24]

Winbig,cindy,Or anyone. I need a good FREE virus protection program please. What you guys useing ?
Many thanks
Hushda.

 

[winbig]

Winbig,cindy,Or anyone. I need a good FREE virus protection program please. What you guys useing ?
Many thanks
Hushda.

I don't use anything, but I'm special I use Firefox exclusively, so there's no worries about getting anything from IE's numerous holes. Other than that, I keep XP updated and am careful about what sites I visit and what I download. I've had 1 virus in roughly 15 years, and even that was over a decade ago.

But anyways, AVG has a good free AV program, IMO...

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Good luck

 

[hushda24]

yea i am same winbig, I only use about half a dozen sites,Never had a virus i dont think and thats being unprotected lol . But as we both know i found that trojan c thing yesterday so i am wrong. I check that link out.
thank you winbig.

 

[Mouche12]

Also received a suspicious email from "Moneybookers". When I clicked on the link it did NOT mention http:// www.moneybookers.com...


Argent Re?u: Betclick?
Van: BETCLICK (via Moneybookers) ([email protected])
Hoog risicoDit bericht kan onveilig zijn. Meer informatie
Verzonden: zaterdag 7 maart 2009 4:55:52
Aan:
Vous avez du liquide
Cher/e

Avec les compliments de moneybookers.com ! Nous voudrions vous informer que vous avez re?u un paiement de BETCLICK ([email protected]).



D?tails du paiement

Montant : EUR 50.00
Identification de transaction Moneybookers : 9874458458
Votre identification de transaction pour ce paiement :
D?tail 1 : Betclick
Betclick Refund
Click ici pour accept le payment


Votre argent vous attend sur votre compte Moneybookers - click ici pour v?rifier votre compte Moneybookers.

IMPORTANT : Si vous utilisez ces e-mails de notification pour confirmer des paiements de vos clients, nous vous recommandons FORTEMENT de v?rifier lhistorique de votre compte Moneybookers pour vous assurer que l'argent est bien l?.


Rappels de s?curit? de Moneybookers


Prot?gez votre mot de passe
Moneybookers et ses repr?sentants ne vous demanderont JAMAIS de r?v?ler votre mot de passe. Il n'y a pas d'EXCEPTIONS ? cette politique. Si quelqu'un vous demande votre mot de passe par t?l?phone ou email, ou sur un site autre que celui de moneybookers.com, d?clinez la demande et signalez ceci ? [email protected].

Connectez-vous sur votre compte UNIQUEMENT en utilisant le lien de la page d'accueil de Moneybookers
Sachez que Moneybookers, ainsi que ses repr?sentants, ne vous demanderons jamais dans un email d'inscrir e vos d?tails de connection dans

Moneybookers Ltd, Londres, immatricul?e en Angleterre et au Pays de Galles sous le num?ro 4260907.
Si?ge social: Grande Bretagne, Welken House, 10-11 Charterhouse Square, London, EC1M 6EH.
Autoris?e et r?glement?e par l'Autorit? des Services Financiers (FSA) du Royaume-Uni.

 

[spearmaster]

Hushda -

AVG is good, as winbig says. I used it for quite some time but had to dump it when I changed to the beta Windows 7 OS since it has some minor conflicts. If for some reason that doesn't work for you, you can try Avast.

Mouche - I hope you didn't click on the link. And if you did, I hope you didn't enter any information.

Warning to all - NEVER click on a link in an email that isn't clearly from someplace you expect. These phishing emails are commonplace and typically purport to come from banks and payment processors such as Neteller and Moneybookers.

NEVER ever enter your password on a financial site unless the link is a secure link (

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and is the usual site where you handle your financial transactions.

 

[littlebit]

I've bought the top virus programs, tried many free ones but haven't found one that I like any better than Avast. It's easy to use, very accurate with rare false positives, and the free version (Home Edition) has been as reliable as the commercial version that can be purchased. As you said, Spearmaster, it is a good alternative for those who may be having a problem with their current virus scanner.

 

[paganes]

My experience with moneybookers

Hello.
Sorry for my english.
In the last week i want login in my MB account and login failed because password was changed without me.After i changed this password.But today calling me my home bank because anybody want do it withdrawal from my bank account with MB in 3 times(500,150,50).All transaction failed,because my card was empty.
This transaction was before i changed my password.
Now i have blocked all my credit card.
Which bet method is better like moneybookers?

 

[paganes]

I sended email in moneybookers,but they not answered me.I finded many same problems in other forums.From Moneybookers not any answer.
Today i tested my laptop with antivirus software.I finded this worms:
Win32/Bagle.gen.zip
It was in the Casino Bellini files.What you think about this?

 

[vinylweatherman]

I sended email in moneybookers,but they not answered me.I finded many same problems in other forums.From Moneybookers not any answer.
Today i tested my laptop with antivirus software.I finded this worms:
Win32/Bagle.gen.zip
It was in the Casino Bellini files.What you think about this?

Most likely a false positive, as many casino files can cause anti-virus software to falsely detect malware.

The next step would be to check out Casino Bellini to ensure it is indeed a proper casino, and not a rogue. There have been a small number of cases of casino operators found to have included malware with their product, but their aim has been to attack the competition, not to steal customers' details.

You should ensure that EVERYTHING connected into your Moneybookers account has been cancelled, or otherwise blocked. You can then work out whether you have had any money stolen, and if you have, try to recover it through your bank, since Moneybookers don't seem interested.

 

[paganes]

Most likely a false positive, as many casino files can cause anti-virus software to falsely detect malware.

The next step would be to check out Casino Bellini to ensure it is indeed a proper casino, and not a rogue. There have been a small number of cases of casino operators found to have included malware with their product, but their aim has been to attack the competition, not to steal customers' details.

You should ensure that EVERYTHING connected into your Moneybookers account has been cancelled, or otherwise blocked. You can then work out whether you have had any money stolen, and if you have, try to recover it through your bank, since Moneybookers don't seem interested.

Today Moneybookers sended me email with this answer:

Following up on your enquiry please be kindly advised that the transactions in question were made from your account.

I played in bellini long time without any problems.But i finded this worm in bellini files what i have instaled.I think,this worm coming only in the last time,is this not from bellini web sites.

Now i waiting new cards from my bank.My laptop is cleared,i changed all my passwords.

 

[winbig]

Today Moneybookers sended me email with this answer:

Following up on your enquiry please be kindly advised that the transactions in question were made from your account.

I played in bellini long time without any problems.But i finded this worm in bellini files what i have instaled.I think,this worm coming only in the last time,is this not from bellini web sites.

Now i waiting new cards from my bank.My laptop is cleared,i changed all my passwords.

Did you change your passwords before or after you cleared your laptop? If before, I'd suggest changing them again just in case

What did you do to clear your computer?

 

[paganes]

Did you change your passwords before or after you cleared your laptop? If before, I'd suggest changing them again just in case

What did you do to clear your computer?

I changed my passwords after clearing.Use antivir,antispyvare,antitrojan.
And i delete my emails.In last time i sended scan of my documents (ID card,credit card) in many casinos from my emails and this documents was saved in my emails history.

 

[Kova]

Today I lost 2387 Euros !

Trojan + my MB login = no more money

But I don't get it, how did he know my date of birth ?

He sent 960 Euros to [email protected] !

Rest he sent to 2 randome addresses, hotmail, yahoo.fr ?

But how he knew my date of birth ? I didn't send money to anyone in last few days, I'm sure I had trojan for just 1-2 days max when AVG started to act, and private firewall started to close..

What happend ? I sent money to 1 bookie, he loged in 10 mins after, and send money in sequences of 10 mins, to betclick, to 1 then 2nd mail, 0.5 fee is only on last 2 mails, but how .. I still wonder.

I had avg, privatefirewall and windows firewall at the time ..

Is there chance I get money back ?

 

[AussieDave]

All these Moneybooker hacks have me questioning if it's an insider job. To many reports of MB account holders having their accounts hacked.

Someone attempted hack into mine a few months ago. They didn't gain access. Even if they did I don't keep funds in the account or access to funds via the account.

I've been with Neteller since 2000 and although you hear of the occasional purported hack, it's nothing on the scale (a regular occurrence) of which Moneybooker accounts are hacked.

I can only surmise from my personal experience that Moneybookers are not using varied security methods to protect account holders.

Because some attempted to hack my account and it was not detected by MB, I instructed Moneybookers to lock my account. I shant be opening it again.

From my understanding UK players are protected however anyone else and your own your own



Cheers



Dave

 

[Webzcas]

I sympathise with your situation. If your account was funded by a credit or debit card to enable these transactions to go through, issue a charge back with your respective bank immediately.

I've not used moneybookers so can't help you with their fraud procedure.

Same thing happened to me several years ago with my neteller account. Thankfully the person trying to access my account, didn't get in and Neteller subsequently locked my account.

I think this is a perfect time to remind everyone that uses any form of ewallet including paypal, that any bank card they associate with it is not linked to your life savings.

Do what I do and fund them with a credit card where ever possible. That way, if you are unfortunate and unlucky enough to be on the receiving end of fraud, you will not be wiped out - having to spend weeks to get your money back through the proper channels.

 

[XOXOXOXOXOX]

All these Moneybooker hacks have me questioning if it's an insider job. To many reports of MB account holders having their accounts hacked.

I have the same feeling...
I posted here that my visa was used for some fraudulent transactions last summer. Eventually i was able to capture what i believe is a phishing page that was saved in my browsers history - notice the spelling.

The page looked like a real page and actually displayed quite a few details including my name, account balance and some details of my credit card!! All I had to do is to punch in the full CC number, CVC and DOB.

So looks like the page was connected to the real back-end.

 

[AussieDave]

Hi All,

The other thing, use a password that is made up of letters and numbers. Preferably Upper and lowercase.

Where possible (if the system allows it) include EG *!^<} (u get this idea).

Aim for at least 9 characters.

You can also use the following URL to general a random password based on your required criteria.

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Also don't store your passwords on your PC...If you have many, keep them in hard copy away from your PC.

Avoid using the same password/user name combination & or passwords such as:
blackcat1
redcar3
mydogblue

ect...ect...ect



Cheers



Dave

 

[Tower-Adrian]

I don't use anything, but I'm special I use Firefox exclusively, so there's no worries about getting anything from IE's numerous holes. Other than that, I keep XP updated and am careful about what sites I visit and what I download. I've had 1 virus in roughly 15 years, and even that was over a decade ago.


I would be careful about giving this kind of advice to people. You may think that you only visit safe pages and Firefox does do a good job at keeping away some of the nastier exploits that IE leaves open, but my friend told me the same thing one day and I within a day I had gained access to his PC as a lesson in safety just by being connected to the internet (no browser open) is still enough to allow someone to do what they want. Of course I did nothing malicious, it was more to prove my point with him that he was not safe.
I would suggest AVG Free or Avast as a Antivirus but really without a trusty firewall up and running... good luck. And do not trust Windows Firewall LOL. This will keep 99% of people and viruses off your machine, the other 1% will be someone you know as my friend soon learned.

 

[vinylweatherman]

I have the same feeling...
I posted here that my visa was used for some fraudulent transactions last summer. Eventually i was able to capture what i believe is a phishing page that was saved in my browsers history - notice the spelling.

The page looked like a real page and actually displayed quite a few details including my name, account balance and some details of my credit card!! All I had to do is to punch in the full CC number, CVC and DOB.

So looks like the page was connected to the real back-end.

It does, Moneybookers SHOULD have something in place to detect and block this. No WONDER there are so many hacks if the phishing page can get your ACTUAL details from the Moneybookers back end. This should be IMPOSSIBLE, or they have to use details they got from other sources.

Getting date of birth IS easier than you might think though - it is on public record, so once they have enough info about you, they can check against such records for DOB. Social network sites such as Facebook are also being used to get hold of some information.

 

[AussieDave]

hey guys you need to get a verification engine. i had somebody a while back get all my neteller infor by sending me a phlishing page and this was back when phlishing was something that was just coming out. at least i did,nt hear about it until after it happened to me and i know there was a thead on this site about it happening to alot of people. this was back when people in the u.s.a could use neteller to put money in the casinos on line. i downloaded a verification engine and every webpage i go to it tells me if it a real page or a phlishing site. i love it it helps so much to know that i,m on a real site and to know that no one is going to get anything from me again. so please think about getting one it helps so much.

I use Avira Anti Vir Premium. It's not free but it's worth the investment of around 39 Euro.

Not only does it alert you to web pages that are not Kosher but also blocks sites that have hidden scripts and other dodgy payloads.

I also use Sunbelt Personal Firewall. This prevents a large gambit of internet crap from obtaining access to your PC.

As far as malware, trojans, dialers, spyware and the myriad of other nasty critters, I've always used Spybot Search and Destroy. That is a freeware program. Its received rave reviews over many years. In my opinion it's one of the best around.

I also go one better by using my ADSL modem's firewall. This is not software driven.
It allows me to set-up what is allowed in and out via IP allocation to and from.

You should also make sure your not allowing netbios or File Printing and Sharing with Microsoft Networks.
Also removing Clients for Microsoft Network from your Local Area Connection is a wise move, (But check with your ISP. Some require this to operate).

These days you really have to protect yourself. It really is a jungle out there!


Cheers



Dave

 

[zebedy]

I was advised to install Rapport by my bank as extra security, it supposedly

locks down your browser once you connect to a sensitive website such as your bank. Any malicious software that tries to ride on the browser is left out of the locked down browser, and cannot access your sensitive information and transactions. Rapport also locks down communication between your browser and the bank, preventing any network-based attack from diverting traffic to fraudulent locations.

It also works on the moneybookers site, but im unsure if its available to non UK peeps.

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[AussieDave]

Hi All,

I contacted Live Help for the Rapport Software.

I've removed names but Raport can be used by anyone to protect your online banking, web wallet security and I'm assuming any other sensitive data on sites you wish to add manually.

Guy: How may I help you?
David: Hi Guy.
David: Quick question if I may.
Guy: Hello David. Please ask
David: I use a number of web wallets and online banking but I'm in Australia. Do these sites need to install Rapport on their servers for me top use your software?
Guy: No. Rapport operates locally from your computer.
Guy: You can manually add protection to websites you wish Rapport to protect.
David: so download and install and I'm set?
David: excellent
Guy: In order to protect additional websites, please visit:

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David: Thanks for your help today Guy, much appreciated. Enjoy your day


There you have it. I'm going to install it now. Thanks for the heads up on this zebedy I'm going to nominate your post for an award because it certainly delivers a much needed resource.


Cheers



Dave

 

[XOXOXOXOXOX]

I was advised to install Rapport by my bank as extra security, it supposedly

It also works on the moneybookers site, but im unsure if its available to non UK peeps.

yes, canadian bank recommends it too

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