Midaur Casino

[MidaurOnlineCasino]

Hi Brianmon and others,

Off course we have studied the industries offering and therefore we requested the names of some of these great competitors in order to highlight some important differences.

Please note the following terms of the bonuses the named competitors offer:

- If you make a withdrawal before wagering has been met you forfeit your bonus. / This is not the case with Midaur
- Bonus will expire 3 days after activation and be used/completed within this time. / This is 14 days with Midaur
- Bets placed over the max specified bet amount will not contribute to the wagering requirements. / With Midaur real money bets always contribute towards the wagering requirement regardless of the bet size.
- Bets over the max specified bet amount, may lead to the wagering requirements of the bonus increasing. / This is not the case with Midaur
-All winnings from free spins bonuses will be transferred to your cash balance for You to then be played on any other game at ******* Casino. There is a maximum withdrawal amount of £150 from the winnings of any free spins bonus, / With Midaur Free spins are Free spins no bs.

These are just a few of the highlights that jump out immediately. We should really compare apples with apples. Nonetheless we take the feedback on board and who knows, we might offer something more predatory like the competition in the near future.

 

[dionysus]

Midaur also:
Offers a confusing bonus package, wherein members have repeatedly struggled to understand the terms and dynamics
Caps their SUB at $100, irrespective of whether you deposit 10 bucks or 100, and despite evidence to the contrary, insists it's an industry standard.
Requires an additional turnover AFTER WR has been met
Has a very limited selection of slots that may be used toward contribution
Has a rep who contunually drops back-handed comments to the effect of 'we might offer something more predatory like the competition in the near future. ' and denigrates the membership even during civil discourse
Slights the competition in the forum
Appears to the membership to request feedback yet the membership feels it's met with disdain

And well, with that, I've really nothing to add. I think I've been civil and made an effort to understand and participate; but I can say, whole-heatedly, the casino, for me, receives a hard pass.

 

[brianmon]

Hi Brianmon and others,

Off course we have studied the industries offering and therefore we requested the names of some of these great competitors in order to highlight some important differences.

Please note the following terms of the bonuses the named competitors offer:

1 - If you make a withdrawal before wagering has been met you forfeit your bonus. / This is not the case with Midaur
2 - Bonus will expire 3 days after activation and be used/completed within this time. / This is 14 days with Midaur
3 - Bets placed over the max specified bet amount will not contribute to the wagering requirements. / With Midaur real money bets always contribute towards the wagering requirement regardless of the bet size.
4 - Bets over the max specified bet amount, may lead to the wagering requirements of the bonus increasing. / This is not the case with Midaur
5 -All winnings from free spins bonuses will be transferred to your cash balance for You to then be played on any other game at ******* Casino. There is a maximum withdrawal amount of £150 from the winnings of any free spins bonus, / With Midaur Free spins are Free spins no bs.

These are just a few of the highlights that jump out immediately. We should really compare apples with apples. Nonetheless we take the feedback on board and who knows, we might offer something more predatory like the competition in the near future.

1 - This IS the Industry standard. But since you only allow cash to contribute to the wagering, you can afford to not cancel a bonus

2 - The majority of players will complete a bonus/lose a deposit within 3 days. Again with your bonus only being wagered with cash. in order to redeem your bonus, players must keep pumping in deposits to clear the bonus. How does that stand from an RG point of view?
If a player has set limits, they're going to lose the bonus anyway. Or is that part of the strategy? the bonuses dissuade plays from setting limits (especially weekly and monthly limits) so they can chase a bonus.
At least with the bonus cancelled on withdrawal. The whole thing is finished with and forgotten about.

3 - Again REAL MONEY. A bonus is something to be played with, and as such, will have restrictions.
4 - As above

5 - Free spins haven't been mentioned in this discussion.

Obviously we can't compare your bonuses with most of the other casinos. Since your wagering is CASH ONLY. Although you may want to compare your terms with Royal Panda.

We are pointing out which bonuses are more attractive than yours from a players perspective, rather trying to do a direct comparison.


But if your bonuses are bringing in and retaining enough customers to keep you happy, and build your business. Then carry on as you are

 

[MidaurOnlineCasino]

Hi Dionysus and others,

The issue here is that there are no actual questions being asked and nothing for us to resolve. The only thing that is being asked is for us to change our well calculated bonus into something that could not work for us.

We get it... You all take the best parts of the bonus from a competitor and leave out all the predatory terms to protect them. Then comment on other operators that their bonus offering is terrible and that it should be changed into something that could be abused.

Although we appreciate the feedback. When it comes to our bonus offering, it is what it is!

If you have any real questions in regards to the casino, its service, the player journey or anything we could actually help you with or improve, please let us know and we will do our utmost to assist you.

 

[aceking123]

i have a question, why did i have to wait over 15mins to get into live chat which never happened, i then proceeded to send a email over requesting my username as i had misplaced it to be given a answer to something completely different, i have only made one deposit , also in this time ive learned a fair bit about your casino, something could also be done about your payments/deposits saving details, im not trying to knock the casino.

These guys have said some very valid points which you must take on board.

Regards

 

[goatwack]

It's heartwarming to know that us little lowrollers are thought of as insta-bonus abusers

 

[aceking123]

It's heartwarming to know that us little lowrollers are thought of as insta-bonus abusers

you are a abuser goaty!

 

[dionysus]

Hi Dionysus and others,

The issue here is that there are no actual questions being asked and nothing for us to resolve. The only thing that is being asked is for us to change our well calculated bonus into something that could not work for us.

you literally asked for suggestions on what could be improved and you quite clearly asked us to draw comparsions
unless, of yourse, you were merely condescending to the members

Hi Brianmon,

That does sound pretty decent indeed. Off course without their full terms at hand we cannot really go deeper into it.

Why aren't you stating their name ? I am sure that all others here would be keen to hear about your favourite casino as well. And once you do, we can also look into their terms and see if this mechanic could be something we could offer you all as well. Maybe even make it more appealing.

Good stuff!!

Stating the casino that offers this amazing bonus mechanic can truly make the difference.

We look forward to hear which casino and bonus Brianmon is on about.

Hi Brianmon and others,

Off course we have studied the industries offering and therefore we requested the names of some of these great competitors in order to highlight some important differences.

 

[MidaurOnlineCasino]

i have a question, why did i have to wait over 15mins to get into live chat which never happened, i then proceeded to send a email over requesting my username as i had misplaced it to be given a answer to something completely different, i have only made one deposit , also in this time ive learned a fair bit about your casino, something could also be done about your payments/deposits saving details, im not trying to knock the casino.

These guys have said some very valid points which you must take on board.

Regards

Hi Aceking123,

Thank you for getting in touch.

Our apologies for any issue you may have experienced. There could be many reasons for a delay in response. If you have forgotten or misspelled your username you could use the forgot username hyperlink provided in the login pop up.

Thank you for the feedback on our deposit functionality - we are in the process with our new supplier for UK payments to "remember" card details. This is working for all players outside the UK currently. We expect to roll this out in the UK during September.

We hope you have a great day.

 

[goatwack]

I was quite amused at the admission that 'predatory terms exist to protect bonuses' curveball

 

[dionysus]

I was quite amused at the admission that 'predatory terms exist to protect bonuses' curveball

yes, but to be fair, you're rather easily amused

 

[goatwack]

yes, but to be fair, you're rather easily amused

I am not amused

 

[dionysus]

I am not amused

 

[colinsunderland]

@MidaurOnlineCasino you say no one is asking questions but I'm still waiting for the list of other UKGC casinos that offer the same industry standard bonus as you? Shouldn't be hard to find surely as it is industry standard?

You also haven't explained the logic behind allowing someone who deposits £10 for a £10 bonus to withdraw 10x the bonus, but someone who deposits £100 can only withdraw 1x?

I also gave a list of casinos who have no max cashout, you haven't commented on any of their terms and explained how yours is better? I think Videoslots use roughly the same system as you but have no limits either (although bonuses from them are quite rare)

I'm fully aware you want to protect yourself but surely this thread should show that your bonus offering is not well liked. Even if you said 10x max cashout it would be fairer, then there is no bias against people depositing more.

 

[brianmon]

Your previous posts have clearly shown you detest people who take bonuses, as that is the case, why not just stop offering them?

Your posts also come across as extremely condescending. At first I thought it was possibly a language barrier or something, but the more you post, the more it's clear, you are meaning them to sound that way. You have a funny way of attracting customers, and if you are like this with potential customers you want to spend money with you, I would hate to see what you would be like when you have the money and someone has a problem.

Posting 'funny' gifs to customers who are complaining about something is, frankly, taking the piss.

One thing that some CM reps often forget (although I'm not saying this is the case here) is that any posts they write, are not only read by registered CM members.
But also by visitors to the site, which often far outweigh the number of actual members.
At this moment in time there are 57 CM members online, But there are also 437 visitors.

That's 494 potential casino sign-ups. That's only at this very moment in time.

How many will that be, over a full day, over a week, over a month?

 

[MidaurOnlineCasino]

@MidaurOnlineCasino you say no one is asking questions but I'm still waiting for the list of other UKGC casinos that offer the same industry standard bonus as you? Shouldn't be hard to find surely as it is industry standard?

You also haven't explained the logic behind allowing someone who deposits £10 for a £10 bonus to withdraw 10x the bonus, but someone who deposits £100 can only withdraw 1x?

I also gave a list of casinos who have no max cashout, you haven't commented on any of their terms and explained how yours is better? I think Videoslots use roughly the same system as you but have no limits either (although bonuses from them are quite rare)

I'm fully aware you want to protect yourself but surely this thread should show that your bonus offering is not well liked. Even if you said 10x max cashout it would be fairer, then there is no bias against people depositing more.

Hi ColinSunderland,

The landing page we provided explained how our bonus works Outdated URL (Invalid).

Our current welcome bonus has a maximum bonus win of £100. If you want to deposit £25 or £100 is completely up to you. Please note, opting in to the bonus is also completely up to you.

We did have a look at some of the competitors and pointed out the following.

''Please note the following terms of the bonuses the named competitors offer:
- If you make a withdrawal before wagering has been met you forfeit your bonus. / This is not the case with Midaur
- Bonus will expire 3 days after activation and be used/completed within this time. / This is 14 days with Midaur
- Bets placed over the max specified bet amount will not contribute to the wagering requirements. / With Midaur real money bets always contribute towards the wagering requirement regardless of the bet size.
- Bets over the max specified bet amount, may lead to the wagering requirements of the bonus increasing. / This is not the case with Midaur
-All winnings from free spins bonuses will be transferred to your cash balance for You to then be played on any other game at ******* Casino. There is a maximum withdrawal amount of £150 from the winnings of any free spins bonus, / With Midaur Free spins are Free spins no bs.
These are just a few of the highlights that jump out immediately. We should really compare apples with apples. ''

Off course, you as a player will have to decide for yourself which terms are most important to you and where you would like to take the bonus.

Have a great day!

 

[L&L-Jan]

It states min deposit is £25 according to terms? So the issue with a £10 deposit and £100 max bonus win, is already out the scope of the discussions?

 

[MidaurOnlineCasino]

Hi L&L-Jan,

Very good point and well spotted. ''Edited''

 

[colinsunderland]

So you ask for questions, then fail to answer them. Well done.

 

[MidaurOnlineCasino]

So you ask for questions, then fail to answer them. Well done.

You must have missed our reply.

Have a great day!

 

[colinsunderland]

You must have missed our reply.

Have a great day!

Where is the list of casinos with the same type of bonus? Did you post it in invisible ink?
Your post where you covered those terms was originally aimed at Brianmon

For example, Betvictor

35x wagering
£25000 daily max cashout from a bonus
3 day expiry - but lets be honest, most people will use it within 3 days

So same wagering, shorter expiry but 2500x more possible to cashout per day, over 3 days that could increase to a £75000 withdrawal, unlikely obviously. I know which I prefer.

 

[MidaurOnlineCasino]

Hi ColinSunderland,

We purposely did not respond to your comments as you have a tendency to find a fault in everything and only point out a few of the competitors terms (which we struggle to find anywhere online by the way).

If you believe that named competitors have a better bonus offering, please praise their review on here and have a great gamble at their casino.

We are not condescending and frankly very friendly. There is no winning or losing this discussion so lets agree to disagree.

Have a fantastic day.

 

[goatwack]

Why are Isle of Man people so argumentative

 

[brianmon]

Hi ColinSunderland,

The landing page we provided explained how our bonus works Outdated URL (Invalid).

Our current welcome bonus has a maximum bonus win of £100. If you want to deposit £10 or £100 is completely up to you. Please note, opting in to the bonus is also completely up to you.

We did have a look at some of the competitors and pointed out the following.

''Please note the following terms of the bonuses the named competitors offer:
- If you make a withdrawal before wagering has been met you forfeit your bonus. / This is not the case with Midaur
- Bonus will expire 3 days after activation and be used/completed within this time. / This is 14 days with Midaur
- Bets placed over the max specified bet amount will not contribute to the wagering requirements. / With Midaur real money bets always contribute towards the wagering requirement regardless of the bet size.
- Bets over the max specified bet amount, may lead to the wagering requirements of the bonus increasing. / This is not the case with Midaur
-All winnings from free spins bonuses will be transferred to your cash balance for You to then be played on any other game at ******* Casino. There is a maximum withdrawal amount of £150 from the winnings of any free spins bonus, / With Midaur Free spins are Free spins no bs.
These are just a few of the highlights that jump out immediately. We should really compare apples with apples. ''

Off course, you as a player will have to decide for yourself which terms are most important to you and where you would like to take the bonus.

Have a great day!

Ok, if you want to compare apples with apples then (or the nearest thing) - Royal Panda, where also cash ONLY, contributes to wagering.

If you make a withdrawal before wagering has been met you forfeit your bonus. / This is not the case with Midaur.
Fair enough, But there's no max withdrawal at RP, If a player has won a decent enough amount to want to withdraw. Then they don't care or mind that the bonus is cancelled

- Bonus will expire 14 days with Midaur
90 days at RP. Meaning, if you did happen to build up to a decent bonus amount, you have 90 days to wager it with cash deposits
Much more responsible from an RG point of view

- With Midaur real money bets always contribute towards the wagering requirement regardless of the bet size.
likewise at RP, It's only bets using bonus money which are restricted to £5


This is the way Royal Panda has always operated. They haven't been harmed by it, and over the years have grown to a pretty big concern

 

[colinsunderland]

Hi ColinSunderland,

We purposely did not respond to your comments as you have a tendency to find a fault in everything and only point out a few of the competitors terms (which we struggle to find anywhere online by the way).

If you believe that named competitors have a better bonus offering, please praise their review on here and have a great gamble at their casino.

We are not condescending and frankly very friendly. There is no winning or losing this discussion so lets agree to disagree.

Have a fantastic day.

lol, so you can't answer. You clearly state your bonus is industry standard but can't name a single other casino in the industry that has the same structure.
I gave you a specific casino where they don't limit cashouts and have the same WR, but you can't find the terms?
You are extremely condescending as has been pointed out by many others, not just me.

You can offer any bonus structure you like, but don't fib and say its industry standard then treat the members on here as if they are idiots when they question you.