WonderingSpirit
Casino critic
- Joined
- Nov 14, 2008
- Location
- Scandinavia
Hi.
Last week I won some money playing poker on mansionpoker.com, and decided to withdraw 200$.
I received a phonecall from mansion asking me to answer some questions to verify my Id. Last 4 digits on creditcard, emailadress, homeadress, town date of birth etc.
Then the day after requesting the withdrawal, I received an email to verify my ID.
They asked for my visa front and back, and drivers license/passport.
I sent them a copy of my passport, and a copy of front and back of my visa card, scrambling the the middle part of my creditcard number and the control code, for my own safety.
One week after my ID was not good enough. Now they ask for the same Id again. Visa and passport, and a statement.
I sent them a statement, but refused to send them another copy of visa / passport. I really dont see the point. The copy I sent them previously is legit. The copies are of good quality and It has been accepted by other poker /casino sites.
Makes me wonder. Their high security had no problems accepting deposits without showing ID, but once I withdraw some money they are suddenly very (unreasonable) strict.
On the opposite, virgingames asked me for ID before I started playing.
7 days and counting and they still havnt accepted my withdrawal.
I wonder how long it will take.
Have any of you experienced problems, withdrawing from mansionpoker.com?
Last week I won some money playing poker on mansionpoker.com, and decided to withdraw 200$.
I received a phonecall from mansion asking me to answer some questions to verify my Id. Last 4 digits on creditcard, emailadress, homeadress, town date of birth etc.
Then the day after requesting the withdrawal, I received an email to verify my ID.
They asked for my visa front and back, and drivers license/passport.
I sent them a copy of my passport, and a copy of front and back of my visa card, scrambling the the middle part of my creditcard number and the control code, for my own safety.
One week after my ID was not good enough. Now they ask for the same Id again. Visa and passport, and a statement.
I sent them a statement, but refused to send them another copy of visa / passport. I really dont see the point. The copy I sent them previously is legit. The copies are of good quality and It has been accepted by other poker /casino sites.
Makes me wonder. Their high security had no problems accepting deposits without showing ID, but once I withdraw some money they are suddenly very (unreasonable) strict.
On the opposite, virgingames asked me for ID before I started playing.
7 days and counting and they still havnt accepted my withdrawal.
I wonder how long it will take.
Have any of you experienced problems, withdrawing from mansionpoker.com?