Does anyone have experience of making complaint to the mga and can give some sort of timeframe? I have made complaint and have not seen any kind of reply in 17 days.
Just starting to feel that the whole point of mga license is only to collect license fees from casinos without offering any support/protection to players.
I assume there is nothing to do if they simply do not reply to complaints. Even the license holder warned that if i do mga complaint its waste of time because they dont handle customer complaints. I even checked reasons why casinos have lost their license and only reasons i could find was unpaid license fees. It seems that casinos can do what ever they please if fees are paid.
Have no idea whats the point of this license if they dont protect players in any way.
Just starting to feel that the whole point of mga license is only to collect license fees from casinos without offering any support/protection to players.
I assume there is nothing to do if they simply do not reply to complaints. Even the license holder warned that if i do mga complaint its waste of time because they dont handle customer complaints. I even checked reasons why casinos have lost their license and only reasons i could find was unpaid license fees. It seems that casinos can do what ever they please if fees are paid.
Have no idea whats the point of this license if they dont protect players in any way.