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Lucky247 Casino T&C Questions

Hi there,

I have PMed both players to try to find out the cause for this.

I will explain findings as soon as these are available.

Thanks,

Sacha
 
Hi all,

The accounts have been reviewed.

The bet limits here are based on the max bet restrictions while bonuses are in play. i.e. 20% of the bonus issued.

This approach is in fact common to just about all casinos.

Thanks,

Sacha
 
Sacha sorted me with some free spins to try site again and I must say I was impressed.

Won a few quid but messed about to try out the slots and everything ran smooth and there was none of the log out probs I had encountered before.

I'll be back for sure and thanks for great service :)
 
Sacha took the time to respond which I appreciate.

It was explained to me like this. I deposit $50 and get a $25 bonus @ 50%. The max bet on the bonus according to the T&Cs is 20% so $5.

I was playing at 1c up to $3 a spin. Whilst technically I could play $5 a spin I could not change to 2c because it would take me over the limit Max bet being $6.

The simple solution was to increase my deposit to $100 which allows for $10 bets on a $50 bonus.

The confusion is because I have not come across this at other casinos before.
 

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